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Customer Reviews for Backyard Discovery 10 ft. x 12 ft. Traditional All Cedar Wood Outdoor Patio Pergola Shade Structure with Electric

Internet #206350497

Model #6214com

Store SKU #1004160288

  • 10 ft. x 12 ft. pre-drilled, pre-cut and pre-stained
  • 100% cedar naturally resistant to insects and decay
  • Pro-Tect tested and proven to withstand up to 100 mph winds

Customer Reviews

  • 4.6
    out of 764 reviews
  • 95% recommend this product
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Showing 1-30 of 764 reviews
It is solid wood
I was extremely disappointed. The material was so light. It is not real cedar. It is pine that is stained. The post are not solid wood. They are hollow inside so they are not strong.It is very light. I had a professionally installed and assembled. I found that the material was so thin and low quality you can’t hang anything. I had wanted to hang a bench or a swinging egg chair but I was told that the wood wouldn’t be strong enough to hold much weight. which was the main reason I wanted a pergola
by
Response from BYDSalesMay 22, 2024
Thank you for your review. We are sorry that you are not happy with your purchase. If you could reach out to us at 1-800-856-4445 we would be happy to discuss this with you more. BackyardDiscovery
    • Recommended
    Great pergola
    My husband put this together in 2 days. Although very sturdy it is not solid cedar. With that being said it was delivered with no damaged pieces and is very sturdy!
    by
      • Recommended
      Aestheically pleasing
      Very happy with my purchase a year ago. Keep in mind this is a lengthy project. I had my two teenage boys put it together over a long weekend. It was their first major project and there indeed was frustration on their part. Someone who has more experience will likely be able to construct it in less time, but nonetheless it is time consuming and would be very helpful if two worked together. I wish i would have clearcoated it first to preserve the color and wood. I will be doing it this year. I get compliments everytime someone is in the backyard.
      by
      Response from BYDSalesApr 22, 2024
      We are glad you are enjoying your new pergola addition! Thank you for the review. BackyardDiscovery
        • Recommended
        Easy assembly
        [This review was collected as part of a promotion.] Very happy with our new Backyard Discovery pergola. It was very easy to assemble. It’s now the focal point of our backyard.
        by
          • Recommended
          Easy to assemble and beautiful Pergola! We love it
          [This review was collected as part of a promotion.] We bought this Pergola a few months ago and we love it. Delivery was great! Assembly was fairly easy with 3 of us (took about 5 hours). We did not use the top layer of wood because we used polycarbonate roofing panels to provide protection during the rain. We also added outdoor curtains from Amazon to provide an additional touch. The pergola feels like it's great material. Overall we very happy with the product. Thanks!
          by
            • Recommended
            Beautiful Pergola!
            [This review was collected as part of a promotion.] This pergola is a beautiful addition to my backyard. Purchase and delivery was flawless and all the pieces were in great condition. And it was easy to put together!! Again, this pergola is a beautiful addition that adds so much character to my outdoor space.
            by
              • Recommended
              Nice pergola
              This pergola was pretty easy to assemble. And the finished product looks great. After getting the parts sorted (of which there are MANY!) things went together well. It took 3 of us (2 doing most of the work and one as a helper/gofer) about 8 hours. Things fit together amazingly well. Watch where the pre drilled holes are when putting items together to make sure they are in the correct position for the next steps. (Learned our lesson when we had to redo one section). Definitely a good choice.
              by
              Response from BYDSalesOct 29, 2023
              Thank you for your review and feedback! We are sure that your pergola is a great new feature to your outdoor living space! BackyardDiscovery
                • Recommended
                Hard to put together
                This is a nice pergola, but I can’t give it 5 stars for the following reasons: 1. Some of the boards were warped when we unpackaged them 2. As a result of the boards being warped, some of the holes did not line up. 3. Written instructions were a little confusing It is nice and sturdy. Because we live in Florida my husband secured the legs to a concrete poured base
                by
                • Verified Purchase
                • Recommended
                Good product
                Fit together good some of the smaller pre drilled holes didn’t line up but that’s not a problem. Seems very sturdy and looks great. I did add a roof to it for shade. Shipping was a little slow it took almost two weeks to get it but it was in good condition when it arrived.
                by
                Response from BYDSalesAug 16, 2023
                Thank you for your review and your experience will be passed along so that we can improve our customer experience. BackyardDiscovery
                  • Recommended
                  Wifey Absolutely Loves it.
                  I purchased this Pergola as a Mother's Day gift. I had a unique size area where every Pergola was either too big or much too small. After reviewing the online plans, I determined with my basic construction knowledge and tools that I could modify the 10' X 12' Pergola slightly smaller to fit my area. Even without modifications, this Pergola was good quality and easy to install. I would definitely recommend this to other buyers.
                  by
                  • Verified Purchase
                  • Recommended
                  Assembled today
                  Very impressed w the kit. At the price point and w Chinese cedar (whatever that is), I was concerned about quality but I expect this to last a long time. Tip - follow the instructions to not tighten it up until the end when you square it up. My concrete slab slopes slightly away from the house and one corner is a little low but with the bolts not fully tight, it settled into a happy posture if not perfectly square. See the pics, looks great.
                  by
                  Response from BYDSalesJul 21, 2023
                  We are glad to hear you like our product. BackyardDiscovery
                    • Recommended
                    Really beautiful product
                    This elevated my space just as imagined. 4-5 hours built time. All hardware and instructions straight forward. Highly recommend.
                    by
                    Response from BYDSalesJul 21, 2023
                    We couldn't be happier that we earned your 5-star review. Thank you. BackyardDiscovery
                      • Recommended
                      Great Product
                      We just love our addition to our patio! Easy to assemble and reviews are correct on time it takes, hardest part is seperating all the pieces. But directions are great and product is well manufactured! Highly recommend
                      by
                      Response from BYDSalesJul 21, 2023
                      We appreciate your review and we are glad you chose to buy a Backyard Discovery product. BackyardDiscovery
                        • Recommended
                        Beautiful design and Cedar!
                        The beauty of this pergola is awesome, but the frame base takes some time to construct. The plastic caps on the 4 posts prohibit the cross bars from snugging in, so we had to trim the sides off as the screws have no extra length to accommodate even the slightest gap. Took 2 savvy men with 2 additional helpers for the heavy lifting into the bases to anchor in the concrete. How a couple of the reviews said 1 man constructed this on a Friday evening simply is impossible. The sheer weight alone and ability to lift 4 corners makes it necessary to have a minimum of 2. Very thrilled with the results, but will be placing a sealant to extent integrity of wood.
                        by
                        Response from BYDSalesMay 14, 2023
                        Thank you for your review! We are so glad that you love your Ashland Pergola and are sure it's a wonderful new addition to your backyard! BackyardDiscovery
                        • Verified Purchase
                        1 found this review helpful
                        Suprisingly easy to assemble
                        Put this up this weekend on my deck. surprisingly easy to assemble with pre-drilled holes and easy to follow instructions. There are 2 challenges to putting it together. first the boxes that it comes in are very long and quite heavy. you will need help moving these. i put one end on a 2 wheeler and carried the other. Second you will need a way to prop the posts up on each end when you join them. Otherwise piece of cake. took us maybe 7 hours to put together. Don't be intimidated.
                        by
                        Response from BYDSalesApr 30, 2023
                        Thank you for your review and feedback! We're glad you found ease in the assembly and are sure that you and your family will enjoy your pergola for many years to come! BackyardDiscovery
                          • Recommended
                          1 found this review helpful
                          Great price great quality great customer service
                          [This review was collected as part of a promotion.] I really liked their product. Price was okay assemble was not hard quality was okay customer service was great replacing piece. I got a lot of bad winds it standed good.
                          by
                            • Recommended
                            Backyard Discovery to the rescue!
                            [This review was collected as part of a promotion.] After our fiasco with Amazon and promising to deliver our pergalo. We were exhausted fighting with Amazon’s trucking firm. A month had almost gone by and we finally got our money back, I called Backyard Discovery direct and within a few days as promised we got our Pergalo and simply love it! Thank you for working with us!
                            by
                              • Recommended
                              Amazing retreat from Daily Life!
                              Staycation is my back yard. I regret waiting to many years before I added the Backyard Discovery Pergola to my backyard. It’s created a living space I’ve never had in my own yard. My contractor was hesitant when he say the boxes. But I arrived back at noon and it was completed. He said the construction was high quality, instructions were easy. In fact he has recommended and installed several Backyard Disciry Pergolas after his experience with mine. My only regret- not purchasing it sooner. Thank you
                              by
                                • Recommended
                                My family is enjoying it 100%, planted grapes 🍇 and roses 🌹 around, and connected wooden bench on chains
                                [This review was collected as part of a promotion.]
                                by
                                  • Recommended
                                  Thing of beauty
                                  I replaced a plastic pergola that was severely worn with this beauty. It’s well made and the professional installation went smoothly.. I recommend the product and the installation. Adds a lot of balance to my property.
                                  by
                                    • Recommended
                                    Even the deer love it!
                                    I’ve owned my house 31 yrs and regret not adding this pergola years ago! It’s created living space in a part of my yard I never used til now. My contractor was skeptical. He planned a day to build the deck and 2 days to build the pergola kit. He arrived at 6AM with his crew of two. When I returned at noon they were almost done!! They said kit was easy and well built. In fact he has ordered kits from you for other projects. He said more economical and time saving than have his crew build from scratch. The deer watched the crew built it and quickly realized they now need to share the yard with us.
                                    by
                                      • Recommended
                                      Excellent
                                      Great costumer service as I had to replace a part that was damaged during shipping. Love everything about this pergola and it completely transformed my backyard.
                                      by
                                      Response from BYDSalesJul 31, 2023
                                      Thank you for your 5 star review! BackyardDiscovery
                                        • Recommended
                                        2 found this review helpful
                                        Excellent Product
                                        I don't understand the bad reveiw about poor instructions and cheap hardware. Instuctions are very clear and easy to follow. Hardward is good and even get a few extra nuts and bolts. Assembly was quick and easy. Pre-drilled holes all lined as they should. It was actually fun to assemble this product.
                                        by
                                        Response from BYDSalesJul 21, 2023
                                        Thank you for the review-We are happy to hear that you are pleased with your purchase. BackyardDiscovery
                                          • Recommended
                                          3 found this review helpful
                                          Love this Pergola
                                          Went up easy. only took two days. very sturdy and just what we were looking for.
                                          by
                                          Response from BYDSalesJul 21, 2023
                                          Thank you for the review-We are happy to hear that you are pleased with your purchase. BackyardDiscovery
                                            • Recommended
                                            2 found this review helpful
                                            Beautiful & quality pergola
                                            This pergola looks so expensive. Even my snobbiest of friends were genuinely impressed. Don't rush with assembly, and everything will go smoothly. I left the hardware out in the rain & elements for a month, and not a spot of rust. You will definitely need a helper, and a cordless impact driver is worth the investment.
                                            by
                                            Response from BYDSalesJul 21, 2023
                                            Thank you for the 5-star review, we are happy to hear that you are enjoying your product BackyardDiscovery
                                              • Recommended
                                              2 found this review helpful
                                              Great product
                                              I love how this pergola turned out. It took me and one other person about 5 hours to put it together. We used the directions on the built app and they were pretty easy to follow. Definitely recommend.
                                              by
                                                • Recommended
                                                Beautiful pergola
                                                My husband put this together and he had no problems at all. It probably took him a few hours on a Friday night. We got it to go over our hot tub and it fits perfectly. This has stood up in all seasons in NY and we do not have it anchored to the pavers. It does peel but we haven’t sealed it yet so I highly recommend. We’ve had extreme winds and even with it not being anchored its extremely strong, heavy and sturdy.
                                                by
                                                Response from BYDSalesJul 21, 2023
                                                Thank you for the 5-star review, we are happy to hear that you are enjoying your product BackyardDiscovery
                                                  • Recommended
                                                  4 found this review helpful
                                                  Awesome pergola!
                                                  The wood is beautiful. It took my husband about 6 hours to build by himself. He said it was super easy to do! We love the look of it and it makes our patio more inviting!
                                                  by
                                                  Response from BYDSalesJul 21, 2023
                                                  Thank you for the 5-star review, we are happy to hear that you are enjoying your product BackyardDiscovery
                                                    • Recommended
                                                    2 found this review helpful
                                                    Excellent Excellent Excellent
                                                    I love everything about our new Backyard Discovery Pergola. Ordering was easy, and it was shipped right to my door. Communication with the shipping company was fast and easy. I had intended to install it myself but other things took my time so I hired the company suggested and they were very professional and did a great job. This will infancy our enjoyment of our backyard for years to come.
                                                    by
                                                      • Recommended
                                                      Excellent Pergola
                                                      We bought the 12x10 pergola last summer. My husband put it together in about 4 hours. We needed additional help from family to get the pergola in the footings, but was overall and easy process. It held up wonderfully over its first Minnesota winter and fits our space perfectly!
                                                      by
                                                        • Recommended
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