Customer Reviews for Bosch BLAZE 400 ft. Outdoor Laser Distance Tape Measuring Tool with Bluetooth and Camera Viewfinder

Hi! Thanks for bringing this to our attention. We apologize that the battery in the laser was not working as expected. If the laser is in real time mode, the unit will continually be taking measurements which can deplete battery life sooner than if the laser is left in length or other modes which require you to press the measure button before a measurement is taken. Please contact us to discuss the available options for you. Please email us at bosch.tools@us.bosch.com with pictures of the battery and pictures of the original receipt, or contact us at 1-877-BOSCH99 (1-877-267-2499) from Monday through Friday, 7 a.m. to 7 p.m. CST.

Hi! The laser has a measuring range of 6 in.–165 ft.; the size of the laser itself is deducted from the measurement, which is why it is about 5 in over. Please take this into consideration. For further assistance, you may email us at bosch.tools@us.bosch.com or contact us at 1-877-BOSCH99 (1-877-267-2499) from Monday through Friday, 7 a.m. to 7 p.m. CST.

Hi! Thank you for your review of the GLM400C. We have a repair policy available under warranty. Please email us at bosch.tools@us.bosch.com with the issue and tool information, along with a copy of the receipt for us to assist with this issue, or contact us at 1-877-BOSCH99 (1-877-267-2499) from Monday through Friday, 7 a.m. to 7 p.m. CST.

Hi! Thanks for your review. Home Depot is focused on ensuring complete customer satisfaction. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. We are sorry to hear that you were not satisfied with the laser measuring tool. The GLM165-22 is designed for indoor job sites. You may check the GLM400C/CL as it has camera to use for outdoor measurement and a viewfinder for use in bright sunlight. Please contact us at 1-877-BOSCH99 (1-877-267-2499) from Monday through Friday, 7 a.m. to 7 p.m. (CST), for further assistance regarding this matter. Bosch also has a standard 30-day money-back guarantee; you can return it to the store within 30 days of the purchase date. Thank you for your time.

We apologize that the laser did not work properly. The 30-day return/replacement policy from the date of purchase is available for you. Your return must be accompanied by the original receipt as proof of purchase. For further assistance, you may email us at boschtools@custhelp.com or contact us at 1-877-BOSCH99 (1-877-267-2499) from Monday through Friday, 7 a.m. to 7 p.m. CST.

We apologize that the MeasureOn app did not work with the laser to your expectation. The 30-day return/replacement policy from the date of purchase is available for you. You may also reach out to our customer service so that we may further discuss your application and explore options. For further assistance, you may email us at boschtools@custhelp.com or contact us at 1-877-BOSCH99 (1-877-267-2499) from Monday through Friday, 7 a.m. to 7 p.m. CST.

Hi! Thank you for letting us know of your situation, I apologize for the inconvenience that you are experiencing at this point. We do provide a 1 year warranty (2 years if the tool was registered within 8 weeks from the purchase date). Please contact us so that we may further discuss the issue you are having and explore available options for you. You may email us at boschtools@custhelp.com, or contact us at 1-877-BOSCH99 (1-877-267-2499) from Mon-Fri 7AM-7PM CST.