Customer Reviews for Brondell Swash 1400 Luxury Electric Bidet Seat for Round Toilet in White

Have purchased two elongated Swash 1400’s. One beige, one white. One 15 months old, one 7 months old. Both owners/users are very small frame under 150 lbs each. Bidets installed on Koehler Cimmaron toilets following Brondel directions and clearances. Lids on both units have cracked…poor fit, design and quality. Warranty and customer service an absolute joke.

[This review was collected as part of a promotion.] We started the conversation about purchasing bidets during the Pandemic, so we have thought about this purchase for some time. When we decided to update our bathroom, we felt that this purchase was the correct choice. Although the initial usage was 'interesting' we have figured out how to control it with greater confidence and ease. The light feature certainly has been a fun conversation starter after guests use the bathroom. In fact, we have chosen to have a bidet in each bathroom as we so appreciate its comfort and convenience! We believe that we made a wise investment and hope to enjoy the benefits for many years.

We renovated our ensuite bathroom, and the Swash 1400 was a luxury upgrade for us. It’s beautiful as an accent but not obtrusive. The heated seat and night light are a nice touch.

This Swash 1400 was purchased to replace an older model that failed after more than ten years. We have two other “1400” models and decided to get another one rather than repair the old one. Since it was the fourth Brondell I’ve installed it took about half an hour and I didn’t need to read instructions. We now have the latest advanced features in our three most frequently used bathrooms.

Before buying I followed the guidelines that bolt holes to back >= 1.5 inches. Mine is 2.25 inch. Bolt to front 16-17.75 inch for a round SWASH. I purchased the S1400RW. S1400RW hangs over bowl by a inch. The seat hole is forward over the bowl. Meaning when I sit my penis is crowded touching the porcelain. I have no problem replacing the toilet. Brondell support is not very helpfull in providing a list of compatible toliets. I spent over $600 for a product that is unsatisfactory.

This is my second bidet seat. I have an Alpha JX and this is my newest. Of the two I would pick the Alpha JX. I have a round toilet. Neither unit fits as well as it should but both sit on the ring and provide good stability. The front part or the seats ring is narrower on the 1400 probably to make it look bigger. That makes the seat look like a slightly oblong lid on a round toilet. The temperature controls and remote are awkward and the response times for memory 1 & 2 are slow. Alot of people mention the technology and so forth. Having built some electronic devices let me give you and estimate of what you get. A couple circuit boards ($10 each), a hair dryer ($15), and a heating element (like pipe warmer water $20), an LED ($.12), and some molded plastic. These seats really should sell for around $300 for the most expensive unit made. Old technology that's been around forever put in a plastic shell. For $650 its way oversold as a miracle machine. It works but the front sprayer isn't as good as you would think. So far the water temp seems more stable than the alpha. Memory functions are not as straightforward as they should be. And just clicking memory 1 does nothing. You have to select the function and then the memory button. For example you need to push wash and then memory 1 and wait 5 -10 seconds for it to start. Its okay but not worth $650 that's for sure. I would be surprised if home depot pays more than $150-200 for those units. It's not the amazing, high end, highly sophisticated unit that marketing tries to pass off. My unit had water in the bag that the seat came in. Did not appear to have been used but I don't really know. Wouldn't be surprised if it was a return that the manufacturer boxed up and sold as new. This is my experience. Does not mean yours will be the same. Just trying to share my thoughts.

Easy to install and worked great for 6 months. Then one morning the spray stopped working. We tried cleaning the jet and checking the filter, no go. We then contacted the company by phone, email, and social media. We got one response but nothing further. It has been over 2 months and we have not heard a peep from them and have a sad expensive bathroom addition. Very disappointed.

After visiting my brother and sister-in law and them having the Brondell bidet seats on two of their three toilets, I looked forward to purchasing/installing the Swash 1400 bidet seat in our master bath toilet area. I love the warm seat in addition to all the other features the seat offers. It was a perfect gift to one another and one we will appreciate daily for years to come!

I’m in love with this toilet seat except for one major situation. The round toilet seat is not exactly sitting for an American round toilet. The toilet seat opening on the bidet toilet seat is elongated more than the actual toilet. I would recommend that the round toilet seat be used on an elongated toilet. Because the toilet seat opening is reduced because of the non-accurate fit. According to the box it was a round fit. For women this would not be a problem at all. But for men… Well, you can fill in the blanks.

I bought 2 of the Bidet 1400 from bidetsPLUS and installed the seat myself it so easy to add these bidet seat to our existing toilet. We love our Bidet seat it work wonderful.

I’ve been using my bidet for a week and love it! Water comes out nicely warm, it’s easy to adjust the position of the jets, the seat warms up fast (I don’t leave it always in), and even the dryer function is nice. Overall, a great purchase. I just miss the Japanese singing that I heard when I first tried an over-the-toilet bidet on a trip. The Japanese improved the European bidet and this model has the best features.

I purchased our 2nd Brondell bidet for my personal toilet. The remote control alone makes the SWASH Luxury 1400 worth the expense. The installation was remarkably easy.

I stumbled upon the Swash 1400 Luxury Bidet Seat after trying to find a product that was easy to use and customized for North American usage. After using bidets at various spas and hotels in Asia, I didn't realized Brondell offered such a convenient product! The Swash 1400 solves every customer problem. It has cold/warm/hot water temperatures and heated seat settings, and it has customizable spray and pulsating features. It has an automatic air dryer and deodorizer fan. The remote is extra convenient if you want an accessible touch pad or the toilet also also it's own buttons. It's built for 2 users and can clean the front or back areas! This product is truly like a mini spa like experience every time you go to the washroom! I have recommended this product to so many family and friends and with many families working from home or self isolating this year, this product helps reduce the toilet paper impact and cut down on toilet clogs. Great for houses, apartments, or even at the cottage! Best household product to boost the simple pleasures in life!

I’m very satisfied with swash 1400. I bought this in Feb2020 for my powder room, and I don’t have to worry about tissue at the time when COVID 19 first came out. Also my friends were so amazed with this bidet they said I’m so high tech, due to I told them the blue light inside the bowl was an ultra violet light that kills the virus in the bowl and your butt. But seriously, I hope brondell will change The blue light to ultra violet Light due to our situation right now with COVID.

An awesome product... Purchased one for the master bathroom during the Covid-19 toilet paper shortage. We ended up getting another one for the guest bathroom. Well worth the investment! I will say that I'm still trying to figure out the drying fan... Sometimes it does the job in the two minute cycle and other times I'm like forget it... LOL. But overall, a GREAT product!

It’s been about two weeks now and I should have done this years ago, love my bidet.

Good afternoon, we received and installed in the master bathroom our Swash 1400 last Friday and I must say that I am completely a fan of this bidet toilet seat. First time using a bidet period! Excellent experience and product. Well worth the money. I've posted online, chatted with family & friends and told my coworkers (the ones that are still in the office during this Covid-19 crisis) about the Brondell Swash line (mainly the 1400 series). I'm considering getting the same model in my guest bathroom - since it's the same toilet and gets used by visitors of (just not recently). Oh, the shipping and handling of this Swash 1400 was very quick too.

Quick delivery, great customer support. Easy install, watch on line video install.

Easy to install. Easy to adjust to your personal needs. Why did I wait so long to buy this? I like cleanliness. Love the blue light night feature.

Brondell Bidet Swash 1400_review_2020may26 Our new Brondell Bidet Swash 1400 is everything promised by the company and more. Both my wife and I love it which means that its fully adjustable features provide a perfectly comfortable and efficient wash as well for a woman or a man. Constructive comments that may help others are: 1. Biscuit color looked like a fairly dark beige on the website but we were happy to see that the Biscuit named color is more like the inside of an Almond and a perfect match for our existing American Standard toilet. 2. The Brondell Elongated seat fits our Elongated toilet but limits the internal space. The back end of the Swash is using a fair amount of space. Pushed back against the toilet reservoir, the back end of the Swash uses 7 inches from the reservoir and leaves only 10-1/2 inches of open space inside the toilet bowl (see pictures).The original American Standard elongated toilet seat allowed 12 inches of space inside. It is a little tighter space for men but remains manageable. This would be better if our toilet had more space in the back; ours has only 1-3/4 inches of space between the bowl mounting holes and the reservoir. As another customer, you could gain some interior space if the mounting holes of your toilet are farther from the reservoir but no more space than 11-3/8 inches which is the maximum space opening inside the Swash Elongated seat. 3. Leaking Bidet Hose at the Seat nearly flooded our master bedroom. I installed the Swash 1400 on May 21, 2020 and all was well until today May 26, 2020. My wife suddenly noticed water all over the bathroom ceramic tiled floor that was about to start spreading onto our master bedroom hardwood floor. I quickly closed the toilet valve and we mopped the water as fast as we could. Inspecting water connections, I noticed that it was the Bidet Hose to the Seat that was leaking. It had not leaked for the past 5 days of operation but now leaked. Reading the owner’s manual page 13, step 6, I had Hand-Tightened this end when I installed it and checked it but now noticed that I could easily give it another 1/8 turn with pliers. This stopped the leak and all is well again. Perhaps it should be suggested to hand-tighten all fittings but come back an hour later and give them all an 1/8 of turn. Nothing other explains this behavior except from the fact that today, the temperature indoors was warmer than ever before this spring, reaching 77 F for the first time and very humid. Note that the leak was not condensation but we did not run our air-conditioner. The order processing, the delivery, the packaging, the accessories, the installation instructions and operation manual are all excellent. This is a remarkably well-built quality product loaded with wonderful features that hopefully will remain functional for many years. Thank you Brondell for this great product that is now enabling us to smile from both ends.

Because of the current situation regarding toilet paper( Covid-19 pandemic) we decided to purchase this product a few weeks ago. It's one of the best investments I've ever made. Our use of TP has been noticeably reduced. I also feel like l have been missing something wonderful. I realized how much cleaner it is to rinse instead of wipe. This product works so well I actually look forward to using it. The heated seat is amazing and the variety of cleaning options is impressive. I love my Brondell 1400 and I'm sure you would to love yours too!!

I've been using this bidet for a little over a week now and my tush has never been happier! From the sleek design to its multitude of functions, this bidet offers not only comfort but redefines the toilet experience. From box to bidet, the installation was seamless. I liked that the company website offered a tutorial video so that users could follow each step visually. The instruction manual was easy to follow as well. My favorite feature of the Swash 1400 Luxury Bidet Seat is how you can customize different up to 2 users on the bidet. You can set the nozzle position, spray strength, water and seat warmth. The personal touch feels nice as I have to share the bidet with other house members. If you're wondering whether or not you need a bidet, stop questioning and treat yourself to this amazing product. Not only will your tush be happy, but you will save toilet paper (good for the environment), and feel good after each use. I highly recommend this product for any household.

What a beautiful piece of equipment! Never thought I'd say that about a toilet seat, haha. Not only is it elegant, it actually works! Our online buying experience was easy and it arrived in a little more than a week - even at the height of C19.

The Brondell Swash 1400 hit the trifecta with me! The streamline packaging and quick delivery, the ease of installation, and the performance of the product more than surpassed my expectations. The excellent installation video and instruction booklet enabled this 71 year-old Nana to install it herself. No doubt I recommend the Swash 1400.

My husband and I purchased the Brondell 1400 several weeks ago and were both thankful and happy when it arrived. Because of the COVID-19 pandemic, we thought that there might be a chance they would be sold out. It saves so much money on TP and has many features that other bidets don't provide. Our bathroom is small and sometimes I want to sit down to put shoes/socks on, dry my hair, etc. Therefore, I was really sold on the Brondell when it mentioned that you can safely sit down on it with the cover down. Other brands don't mention that feature .It's a great investment and is built to last! BTW, love the blue light!!!

I bought this item when it was on sale for a much better price than usual. I thought since it was normally so expensive it would be a really good purchase. Sadly, if i could return it, I would. ---- Pros: Does warm the water and seat nicely. Has a memory function for 2 users, which, when it works correctly, is good. The wireless remote works great. It feels like it's an RF remote, even though its just IR. Multiple options. So many that the remote could use more lights... Cons: First, the seat is massive, however the actual size of the area you can sit on drastically reduces the available sitting area. Sitting all the way back, I feel like I am sitting on a old style toilet (not the elongated style I have). The seat also curves Up towards the back (see picture). My wife HATES this. I find it not as comfortable, but can tolerate it. The nightlight is nice and bright, but it has only a "off or on" setting. My wife yells at me when i leave the lid up as she cant sleep from how bright the light is. It would be nice to be able to lower the light so it's enough to see in the middle of the night, but not so bright that it wakes you up when you see it. It would also be nice if it had some form of alight sensor to be able to turn the night light off if you turn on the bathroom light, or it senses daylight (so it's not on 24/7). When setting the stream to wide, it feels like there is almost no pressure at all. The remote shares a lot of setting across buttons so it can be hard to tell what setting something is at (other than water temp and spray width which have lights to tell you what its set to). This can be annoying as the remote doesn't seem to always remember a setting i set it to, or it remembers something my wife changed to to, without me programing it into the user setting. It also wont remember if you like the nozzle to oscillate every time. I also have to adjust the nozzle distance EVERY time. its never in the right place... The cleaning job is only OK. I often still have a small amount of residue to wipe... Dryer works, but always has to run for 4 minutes to get me 75% dry. I haven't ever bothered to run it more than twice as I already spend 6 minutes for the wash and 2 drys. Using this unit sacrifices a lot of time to save TP... Drying system seems to either draw the air from inside the bowl, or just moves the air around in the bowl so much that it can be REALLY unbearable (smell wise). I suggest you flush before you dry (unless your toilet is like mine with the flush in the middle of the tank which is VERY hard to flush while sitting). I had to buy a 4" hose extender for this to install on my Toto dual flush toilet as the adapter included is supposed to screw to the tank, however my toilet has a major surround around where the tank meets the bowl so it would have never been able to be installed at the tank. Because of the requirement to get an extension, i ended up installing this seat long after the return policy. If I had been able to install it and test it right away I would have gotten my money back. They need to make the splitter attach at the wall... The top lid is... HUGE. When it is in the up position it sticks above the top of my tank by 8ish inches. Since my toilet is a dual flush with the button in the top center of the tank, this makes flushing more difficult. ---- Final thoughts: If you have money to burn, this isn't a bad unit. It's just not worth the cost for the issues and shortcomings it has.

I just got this Today. I was very excited. It only took me about twenty minites to hook it up, and try all the cool features out. This is my second bidet, the last one was a cheaper one. yes it is very true, that you get what you pay for. Just like it say's. Luxury, all the way baby. I love the heated seat, blue light in the bowl. you can't go wrong with this catillac of bidets, and a three year warranty too. this is the one that I would recommend, for sure.

Here we are in the midst of a global viral pandemic. Toilet paper was not available at the grocery store. I was turning 60 this March. Our family of 4 decided to get me a Bidet Toilet seat for my birthday. So after researching a flood of products coming through Facebook and watching reviews on YouTube, we, as a family, decided to purchase the Brondell Luxury Swash 1400 Bidet Seat. We are so pleased with this newest addition to our bathroom! It installed in less than 20 minutes and was "Ready to go!" We were currently in the middle of bathroom renovation so it was easy to install a GFI near the toilet. What can you say about a product that works! The water is heated, the seat is heated and the air dry is also heated. IT seems very flexible and can be programmed to suit each individual user. It looks nice too with an attractive night light and slow close seat and lid. Speaking of the lid, this is one of the few seats that allows you to safely sit on the lid. This makes it more useful in my opinion as it allows you to sit on it say after a shower and pull on your socks! hahah! So are you thinking about buying a bidet toilet seat? Want to know if its useful? I think that it is without question! My 11 year old Son says "he Loves it!" He Loves having a "clean butt!" It does a great job and we all Love it! Buy it! I dont think you will regret it! From a family stuck on an Island in Maine during a global viral pandemic, this Brondell Luxury Bidet Seat was ordered on March 19th and was delivered on 26th. That was prompt in my opinion! Well Done Brondell!!

Works very well, but does not fit our round toilet. Despite the toilet having 2.5 inches from the tank to the center of the mounting holes, the front of the toilet seat extends past the bowl. This leaves about 5/8 to 3/4 of an inch of the bowl protruding right where I need the room. The 1400 cannot be set any further back because the tank is in the way. The toilet is an older round one. If Brondell had supplied the dimensions of the seat itself, I could have avoided this problem & I would have purchased a new elongated toilet as well as an elongated bidet.

installed it without issues. only the plastic bolts to mount the seat to the toilet were too short, so i used m8 bolts. too connect it to the water supply .i used 10mm fittings and some copper pipe. and now it works! still need to checkout all functions, but no toilet paper shortage problems lol