This was part of a three unit system we recently installed in our pantry/closet. One of the othe...
This was part of a three unit system we recently installed in our pantry/closet. One of the other units is all shelving and the third unit is comprised of three drawers and shelving. This Double Hang unit is pre-drilled for adding adjustable shelves. The other two units include combination of fixed and adjustable shelves making for good versatility.
The quality is pretty good, instructions are excellent and the manufacturer's (The Stow Company) customer service was quite responsive. One of the drawer kits was missing its hardware package and upon contacting customer service it the hardware package was in the mail the same day.
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DIY
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Recommended
Nov 26, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Nov 26, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Nov 25, 2020
I ordered a white system for a new walk in...
I ordered a white system for a new walk in closet - 2 of the Double Hang towers (all 4 rods and 1 support cleat were missing) and 2 of the Premier towers with shelves, 2 small drawers and 1 larger drawer (they sent white drawer fronts for the small drawers and gray for the large drawers). It arrived in a dozen boxes, and it took some time to figure out which pieces went with which tower. It's a particle board laminate system, but went together pretty nice and seems sturdy. When I called the number enclosed for The Stow Company, no one answered and I had to leave a message so I contacted Home Depot's Customer Care dept and was given another number to try which landed in the same place, I had to leave a message. Fortunately after my 2nd message, someone did call me back and within 3 days, I had all of the missing pieces without any further issues. You definitely need to be a little handy to navigate all the pieces and instructions to get it together, but in the end, we were satisfied with how it turned out.
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Verified Purchase
Nov 18, 2020
I gave this 5 stars because I am extremely happy with how easy this was to put together and adjus...
I gave this 5 stars because I am extremely happy with how easy this was to put together and adjust to my specific needs. I purchased 2 Double towers, 2 Tall drawer units with hanger, and 1 long hanging unit with shelves. Everything (except the drawer units) can be cut down with a table saw, chop saw and hacksaw if needed. As is all pieced fit perfectly snug together. Even though I have 5 stars, I do recommend that you go to HomeDepot (or your favorite hardware store) and pick up some extra sheet rock anchors, over half the ones I received were broken-so just make sure to have some on hand. I feel the units are very sturdy (if installed per instructions). Very excited to fill in my closet - next stop to buy more clothes. I could not get a good photo of my end result, but I absolutely love it.
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Recommended
Oct 7, 2020
A little difficult to assemble but once hung, it is...
A little difficult to assemble but once hung, it is great!
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Verified Purchase
Oct 7, 2020
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Verified Purchase
Oct 7, 2020
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Verified Purchase
Oct 7, 2020
It was fun assembly it together. It looks great....
It was fun assembly it together. It looks great.
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Verified Purchase
Oct 7, 2020
Looks great in my closet...
Looks great in my closet
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Verified Purchase
Sep 2, 2020
Easy to install love it....
Easy to install love it.
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Verified Purchase
Sep 1, 2020
Great product. Easy to install. Highly recommended....
Great product. Easy to install. Highly recommended.
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Verified Purchase
Aug 16, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Aug 15, 2020
Closet was easy to install and looks great!!...
Closet was easy to install and looks great!!
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Verified Purchase
Aug 14, 2020
It was easy to assemble and made well!...
It was easy to assemble and made well!
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Verified Purchase
Jul 31, 2020
In combination with the corner unit, this works great in...
In combination with the corner unit, this works great in my closet. No real complaints about the assembly--all the parts were there and it was packed well to protect against damage.
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Verified Purchase
Jul 23, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 22, 2020
Sturdy & looks great. We installed with 2 other units...
Sturdy & looks great. We installed with 2 other units of different style in an open closet / design on back wall of a room
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Verified Purchase
Jul 15, 2020
We purchased three different tower options from the Closet Evolution Closet system for our walk- ...
We purchased three different tower options from the Closet Evolution Closet system for our walk- in master closet. We are very happy with the product - it was easy to build (once you get a system in place) and easy to install. We had to make some design changes while installing and because of the rail system used, it was very easy to do. We did have two issues, one being related to the pandemic, the other one could be corrected. We were missing one of the boxes for a tower which led to having extra pieces; when I called Home Depot to explain and arrange a refund, we were refunded the cost of the whole tower! Very surprised and grateful for this response. I believe this was an oversight because of the amount of products Home Depot is trying to deliver during these times. As for the other suggestion, some of the towers will come in multiple boxes (one tower had 5 boxes) and if they could be labelled 1 of 5, 2 of 5, etc, that would be very helpful in knowing what goes pieces go with what tower. Overall, again, we are very happy with this product and with working with Home Depot Customer Service.
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Verified Purchase
Recommended
Jul 7, 2020
Easy install, decent quality. Looks good. I am happy...
Easy install, decent quality. Looks good. I am happy
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Verified Purchase
Jun 23, 2020
Product was perfect. Delivery time was 2 months with know...
Product was perfect. Delivery time was 2 months with know update from Home Depot or vendor. Home Depot was not able to assist was asked to call vendor with no response. Horrible customer service from both parties.
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Verified Purchase
Jun 23, 2020
Late and particle board poor quality...
Late and particle board poor quality
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Response from Product ExpertFeb 3, 2022
we are sorry to hear you are not happy with your kit. if you need assistance please reach out to the customer service team at customers@thestowcompany.com
Verified Purchase
1 found this review helpful
Jun 16, 2020
Good quality well designed...
Good quality well designed
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Verified Purchase
Jun 9, 2020
Tons of boxes and no good way to know what...
Tons of boxes and no good way to know what was in each one.
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Verified Purchase
May 31, 2020
We have put these closet systems in all our closets....
We have put these closet systems in all our closets. They are easy to install and sturdy. I like that You can customize to any size closet.
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Verified Purchase
May 30, 2020
Didn’t come with all the parts and called to get...
Didn’t come with all the parts and called to get parts not answer.
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Verified Purchase
May 30, 2020
Not the best quality unfortunately....
Not the best quality unfortunately.
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Verified Purchase
May 23, 2020
missing rods
Waited a month to receive these. Ordered 2. When they arrived the rods were missing in both packs. Not much good without the rods.