#1 Home Improvement Retailer

Customer Reviews for Closet Evolution Double Hang 25 in. W White Wood Closet Tower

Internet #311095373

Model #WH36

Store SKU #1004670920

  • Wall-mounted system keeps everything organized and off the floor
  • Includes everything needed for a full installation
  • Durable 5/8 in. thick laminate has a scratch resistant surface

Customer Reviews

  • 4.3
    out of 96 reviews
  • 86% recommend this product
Filter by:
Showing 1-30 of 96 reviews
This was part of a three unit system we recently installed in our pantry/closet. One of the othe...
This was part of a three unit system we recently installed in our pantry/closet. One of the other units is all shelving and the third unit is comprised of three drawers and shelving. This Double Hang unit is pre-drilled for adding adjustable shelves. The other two units include combination of fixed and adjustable shelves making for good versatility. The quality is pretty good, instructions are excellent and the manufacturer's (The Stow Company) customer service was quite responsive. One of the drawer kits was missing its hardware package and upon contacting customer service it the hardware package was in the mail the same day.
by
  • DIY
  • Verified Purchase
  • Recommended
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
I ordered a white system for a new walk in...
I ordered a white system for a new walk in closet - 2 of the Double Hang towers (all 4 rods and 1 support cleat were missing) and 2 of the Premier towers with shelves, 2 small drawers and 1 larger drawer (they sent white drawer fronts for the small drawers and gray for the large drawers). It arrived in a dozen boxes, and it took some time to figure out which pieces went with which tower. It's a particle board laminate system, but went together pretty nice and seems sturdy. When I called the number enclosed for The Stow Company, no one answered and I had to leave a message so I contacted Home Depot's Customer Care dept and was given another number to try which landed in the same place, I had to leave a message. Fortunately after my 2nd message, someone did call me back and within 3 days, I had all of the missing pieces without any further issues. You definitely need to be a little handy to navigate all the pieces and instructions to get it together, but in the end, we were satisfied with how it turned out.
by
  • Verified Purchase
I gave this 5 stars because I am extremely happy with how easy this was to put together and adjus...
I gave this 5 stars because I am extremely happy with how easy this was to put together and adjust to my specific needs. I purchased 2 Double towers, 2 Tall drawer units with hanger, and 1 long hanging unit with shelves. Everything (except the drawer units) can be cut down with a table saw, chop saw and hacksaw if needed. As is all pieced fit perfectly snug together. Even though I have 5 stars, I do recommend that you go to HomeDepot (or your favorite hardware store) and pick up some extra sheet rock anchors, over half the ones I received were broken-so just make sure to have some on hand. I feel the units are very sturdy (if installed per instructions). Very excited to fill in my closet - next stop to buy more clothes. I could not get a good photo of my end result, but I absolutely love it.
by
    • Recommended
    A little difficult to assemble but once hung, it is...
    A little difficult to assemble but once hung, it is great!
    by
    • Verified Purchase
    by
    • Verified Purchase
    by
    • Verified Purchase
    It was fun assembly it together. It looks great....
    It was fun assembly it together. It looks great.
    by
    • Verified Purchase
    Looks great in my closet...
    Looks great in my closet
    by
    • Verified Purchase
    Easy to install love it....
    Easy to install love it.
    by
    • Verified Purchase
    Great product. Easy to install. Highly recommended....
    Great product. Easy to install. Highly recommended.
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Closet was easy to install and looks great!!...
    Closet was easy to install and looks great!!
    by
    • Verified Purchase
    It was easy to assemble and made well!...
    It was easy to assemble and made well!
    by
    • Verified Purchase
    In combination with the corner unit, this works great in...
    In combination with the corner unit, this works great in my closet. No real complaints about the assembly--all the parts were there and it was packed well to protect against damage.
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Sturdy & looks great. We installed with 2 other units...
    Sturdy & looks great. We installed with 2 other units of different style in an open closet / design on back wall of a room
    by
    • Verified Purchase
    We purchased three different tower options from the Closet Evolution Closet system for our walk- ...
    We purchased three different tower options from the Closet Evolution Closet system for our walk- in master closet. We are very happy with the product - it was easy to build (once you get a system in place) and easy to install. We had to make some design changes while installing and because of the rail system used, it was very easy to do. We did have two issues, one being related to the pandemic, the other one could be corrected. We were missing one of the boxes for a tower which led to having extra pieces; when I called Home Depot to explain and arrange a refund, we were refunded the cost of the whole tower! Very surprised and grateful for this response. I believe this was an oversight because of the amount of products Home Depot is trying to deliver during these times. As for the other suggestion, some of the towers will come in multiple boxes (one tower had 5 boxes) and if they could be labelled 1 of 5, 2 of 5, etc, that would be very helpful in knowing what goes pieces go with what tower. Overall, again, we are very happy with this product and with working with Home Depot Customer Service.
    by
    • Verified Purchase
    • Recommended
    Easy install, decent quality. Looks good. I am happy...
    Easy install, decent quality. Looks good. I am happy
    by
    • Verified Purchase
    Product was perfect. Delivery time was 2 months with know...
    Product was perfect. Delivery time was 2 months with know update from Home Depot or vendor. Home Depot was not able to assist was asked to call vendor with no response. Horrible customer service from both parties.
    by
    • Verified Purchase
    Late and particle board poor quality...
    Late and particle board poor quality
    by
    Response from Product ExpertFeb 3, 2022
    we are sorry to hear you are not happy with your kit. if you need assistance please reach out to the customer service team at customers@thestowcompany.com
    • Verified Purchase
    1 found this review helpful
    Good quality well designed...
    Good quality well designed
    by
    • Verified Purchase
    Tons of boxes and no good way to know what...
    Tons of boxes and no good way to know what was in each one.
    by
    • Verified Purchase
    We have put these closet systems in all our closets....
    We have put these closet systems in all our closets. They are easy to install and sturdy. I like that You can customize to any size closet.
    by
    • Verified Purchase
    Didn’t come with all the parts and called to get...
    Didn’t come with all the parts and called to get parts not answer.
    by
    • Verified Purchase
    Not the best quality unfortunately....
    Not the best quality unfortunately.
    by
    • Verified Purchase
    missing rods
    Waited a month to receive these. Ordered 2. When they arrived the rods were missing in both packs. Not much good without the rods.
    by
      2 found this review helpful
      5 Star Review
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      5 Star Review
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Showing 1-30 of 96 reviews

      Frequently Bought Together

      +
      +
      Price:
      $129.00

      Compare Similar Items

      current item

      Product Width (in.)

      25.125 in

      25.125 in

      25.125 in

      25.125 in

      System Type

      Tower Unit

      Tower Unit

      Tower Unit

      Tower Unit

      Closet System Type

      Reach-In, Walk-In

      Reach-In, Walk-In

      Reach-In, Walk-In

      Reach-In, Walk-In

      Mount Type

      Wall Mount

      Wall Mount

      Wall Mount

      Wall Mount

      Product Height (in.)

      48 in

      48 in

      72 in

      72 in