The project came together well, the closest bars were crap...
The project came together well, the closest bars were crap quality and had to buy replacements, also needed more whole caps.
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Verified Purchase
1 found this review helpful
Mar 23, 2022
Decent value
Easy to put together. There is a slight manufacturing issue, one of the drawers was not entirely square so it left a gap on one side, but it is hardly noticeable.
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Verified Purchase
Customer review from homedepot.ca
Mar 8, 2022
Not as good gualityvthat I expected. But it does work...
Not as good gualityvthat I expected. But it does work but concern is it may not last. Very fragile
by
Verified Purchase
Feb 23, 2022
I was a carpenter and I built furniture as a...
I was a carpenter and I built furniture as a hobby. So I maybe more critical than average. The drawer goes together easily and the full extension slides work fine. My problem is with the materials it’s made of. The supports are plastic and the slides are attached by screws that thread into plastic. The drawer bottom is very thin particle board that not much better than cardboard. A plywood bottom would help tremendously.
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Verified Purchase
Feb 22, 2022
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Verified Purchase
Jan 21, 2022
Buyers Beware
This product does not fit the bottom half of the deluxe drawer setup. This is false advertisement.
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Jan 8, 2022
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Jan 6, 2022
Wrong Drawers
The stock pictures are misleading. These drawers only fit in the top section. I thought I was re-ordering the correct ones but Home depot has discontinued the bottom drawers. Didn't find this out until we already assembled the system. Very disappointed.
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1 found this review helpful
Dec 29, 2021
I paid full price for two systems that were hundreds...
I paid full price for two systems that were hundreds of dollars each and needed drawers for the top and bottom hutch. The top and bottom hutch are the same width, but the drawers do not fit the lower hutch and the company basically told me to go pound sand because the discontinued this series all in less than a year.
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Response from The AMES CompaniesFeb 9, 2022
We would like to apologize for your experience. Please contact our call center at 1-800-874-0008 or email us at help@ames.com to report any current issues with your product so they can be resolved.
1 found this review helpful
Oct 5, 2021
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1 found this review helpful
Sep 23, 2021
Love it! I'm using them for my crafting materials. I...
Love it! I'm using them for my crafting materials. I will be buying more for my mom's closet.
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Sep 23, 2021
Drawers were as described and fit properly...
Drawers were as described and fit properly
by
Sep 21, 2021
by
Jul 23, 2021
by
Verified Purchase
Recommended
Jul 22, 2021
Per ClosetMaid, these are the wrong drawers for the Impressions...
Per ClosetMaid, these are the wrong drawers for the Impressions 25 in. W White Deluxe Base Organizer for Wood Closet System. You need to special order them in-store because Home Depot no longer carries the correct ones!
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Verified Purchase
Jul 18, 2021
These are great looking...I did 8 drawers at each end...my husband had space for the smaller draw...
These are great looking...I did 8 drawers at each end...my husband had space for the smaller drawer and (8) and I used the large. The finish and extra detail looks great. I combined with heavy duty poles and supports where each pair of supports holds 300 lbs. Also used large heavy hooks on walls for purses, scarves and belts...
I am very happy....our old wire system was never satisfactory...This system looks and functions perfectly. Do not be afraid to mix and match for your own needs. You won't be sorry.
by
Verified Purchase
Recommended
Jul 16, 2021
They said these drawers fit the cabinet that I ordered,...
They said these drawers fit the cabinet that I ordered, but they don’t. They only fit the top section of the unit. This makes no sense…who can reach a drawer that is 5 to 7 feet off the ground. I called customer service at ClosetMaid and they agreed. They said Home Depot discontinued the drawers that fit on the lower part of the cabinet. Very disappointed.
by
Verified Purchase
Jul 5, 2021
Please verify the correct drawer is placed with correct shelf on web site.
I ordered this drawer with the base shelf. This drawer DOES NOT fit. It does fir wide, the heighth is good but the sliders that come with drawer to attatch to the shelf base does not line up, it is too shallow. The cabinet is 20 in deep this drawer is for a cabinet less deep. This order was a correction of a previous order that I returned for the same reason. The web site says this drawer goes with this cabinet, it does not unless you want to drill your own hole into cabinet. I am very frustrated about this whole process as these are not cheap costing drawers.
So with this being said I would like to rate value and product but someone needs to check product on website to insure that the correct pieces are together with the correct pieces.
by
Jun 24, 2021
not the quality I was expecting/hoping for. It has...
not the quality I was expecting/hoping for. It has nice detailing, but overall it’s cheap. It did the trick for now.
by
Verified Purchase
Jun 20, 2021
Overpriced particle board drawers
Nice looking drawers. They are made from particle board and I consider them overpriced
by
Verified Purchase
Recommended
Customer review from homedepot.ca
Jun 9, 2021
Great closet organizer. Looks good. Drawers are not the best...
Great closet organizer. Looks good. Drawers are not the best but work for the price.
by
Verified Purchase
Jun 2, 2021
The description said it would fit my current closet system...
The description said it would fit my current closet system and it was not even close. I made it work with alot of extra work, but they are not what was described.
by
Verified Purchase
Jun 2, 2021
These are poor quality for how expensive they are. Also,...
These are poor quality for how expensive they are. Also, you need the deluxe version if you want the deeper drawers for the bottom of the tower.
by
Verified Purchase
Jun 1, 2021
Easy install. I bought this for my 3 year old...
Easy install. I bought this for my 3 year old sons closet and I absolutely love it! Everything is organized and looks great!
by
Verified Purchase
May 4, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
May 3, 2021
Somehow a lock at left slider does not lock after...
Somehow a lock at left slider does not lock after drawer insertion. Drawer still operates but the left side feels lose at full extension.
by
Verified Purchase
May 3, 2021
Nice product. Looks great and went together easily. I like...
Nice product. Looks great and went together easily. I like the joinery technique. We would buy again.
by
Verified Purchase
May 3, 2021
Very poor quality. Holes in the boards were missing....
Very poor quality. Holes in the boards were missing.
by
Response from The AMES CompaniesFeb 10, 2022
We would like to apologize for your experience. Please contact our call center at 1-800-874-0008 or email us at help@ames.com to report any current issues with your product so they can be resolved.
Verified Purchase
1 found this review helpful
May 1, 2021
I bought 4 drawers to install into the cabinet they...
I bought 4 drawers to install into the cabinet they are meant for and it's absolutely impossible to get the drawers to work properly. They are awful. The glides don't work and leave the drawers unable to slide and out. The glide mechanism leaves it is short on one slide and the drawers cannot slide in and out, they just fall. They don't install level so there finally look is completely crooked. I've searched online, call the support, searched YouTube and everywhere else and cannot find a solution.
by
Verified Purchase
Apr 22, 2021
One Set of drawers glides freely while the second has...
One Set of drawers glides freely while the second has a drag in closing. The second set works but does have the mentioned issue which I hope loosens over time.