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Customer Reviews for Cub Cadet Ultima ZT1 42 in. 56-Volt MAX 60 Ah Battery Lithium-Ion Electric Drive Zero Turn Riding Lawn Mower

Internet #314699248

Model #ULTIMA ZT1-42E

Store SKU #1005772136

  • Battery operated: no gas, oil, air filters, spark plugs or belts
  • Cut up to 2-acres per charge, full recharge in only 4 hours
  • Features a high-back seat and a USB charging port

Customer Reviews

  • 3
    out of 131 reviews
  • 42% recommend this product
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Showing 1-30 of 131 reviews
Was excited to purchase this mower but was utterly disappointed....
Was excited to purchase this mower but was utterly disappointed. Fully charged mower and then tried it out on my front yard. After 15 minutes of light mowing, the left wheel would stop even though had 85% charge. Had to push back to garage. Finally got it to start again and after 10-15 minutes - same thing. This happened 3x in two days. After third time, could never get it to run again, even with 80% battery charge. Faulty controller most likely. Home Depot offered to try and local Cub Cadet service place figure out what was wrong with it, but was going to take too long. They also said it was only on market for 4 months. Decided to return. I think this product was rushed to market before it was ready.
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Response from CubCadetJun 3, 2021
Hello SteveF. We're very sorry to hear that you had these issues with your new Cub Cadet lithium-ion riding mower. We spend countless hours testing these electric riders to ensure we deliver you a reliable product and your mower should have been no exception. If you'd like to discuss this further, please call us at 1-877-428-2349 and mention your case number 06802525. Thank you very much.
  • Verified Purchase
4 found this review helpful
I am happy with the cub cadet zt1 electric. This...
I am happy with the cub cadet zt1 electric. This is the one to get for the lithium battery. I upgraded from a rm480 e, which was great until the batteries died and I couldn't find more. Nice build quality, nice cutting job, good components may it last as long as the neighbor's cub cadet.
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  • Verified Purchase
Had to return it. Wanted to love it, but the...
Had to return it. Wanted to love it, but the mower wasn’t very responsive and resulted in jerky movement that made mowing in tight places extremely difficult. It would also be nice to have more control over blade speed, sometimes it would get bogged down cutting thicker grass.
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Response from CubCadetJun 3, 2021
Hello JON. We're sorry to hear that you had to return your Cub Cadet lithium-ion mower. We do take our customers' opinions very seriously and the feedback we receive helps us build better products. If you’d like to discuss your experience with us, you can give us a call at 1(877) 428-2349 and mention your case number 06802298 so we can help. Thank you very much.
  • Verified Purchase
2 found this review helpful
I am a long time (20+ years) operator of zero turn mowers. The mower is built well, has ample po...
I am a long time (20+ years) operator of zero turn mowers. The mower is built well, has ample power and cuts nicely. It's priced well, and has a nice selection of optional accessories. The biggest downfall is the motor control. There is some sort of shock absorber between the lap bars and the motors. This causes a slow reaction time making it near impossible to drive straight or get close to any objects. By far, this mower handles worse than anything I have ever driven. I have used it several times hoping there was simply a steep learning curve. No such luck! I absolutely wanted to love this product, but the #1 reason to buy a mower like this -- maneuverability -- turns out to be it's biggest weakness.
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  • Verified Purchase
Very satisfied. About as loud as a barrel fan, no...
Very satisfied. About as loud as a barrel fan, no worries there. I mow about an acre and the battery was at 47% when done, so about 2 acres on a charge sounds about right. This mower is built very strong and arrived nicely packed, easy to get set up. A little pricey but no more trips for gas!
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  • Verified Purchase
Not good so far
[This review was collected as part of a promotion.] I’ve mowed 5 times so far. First mow when I put the key in it had error codes. Took key in and out three times it finally reset the error codes. Third time I tried to mow it did the same thing. Now I’m trying to mow for the fifth time and the codes won’t clear. So now it’s a $4500 paperweight. The third and fourth time I am old he did not make my acre and a half. I had to charge it back up and finish later. My local dealer is not selling this mower so they’re not willing to work on it either.
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Response from CSJun 2, 2021
Hello Big Tone, we're sorry to hear you've ran into issues with error codes and run time. If you'd like to discuss it with us directly, please give us a call at 1-877-428-2349 and mention your case #06795738. Have a wonderful day!
    Not recommended
    The machine did not work after being delivered. The control panel would not connect to the battery. Had to push it off the trailer and spent days dealing with cub cadet on the return.
    by
    • Verified Purchase
    Bye Bye gas.
    Mower came in a crate and could not be delivered up my dirt driveway, so it was assembled by the curb in about 15 min. Steering is a little jerky but I can live with it. I have to go slow around trees and flower beds to maintain control. In the open grass. it's not an issue. Cut for about an hour and still has 30 percent charge. Not a fan of the brake pedal in the middle of the front platform. That's where I carry my sprayer and the pedal gets in the way. Love using my mower to help carry mulch or soil around the yard and its so quiet I can start my yard work at dawn now. The best thing about this mower is its an electric American made product. It doesn't need all the maintenance and 2 gallons of gas every time I mow the grass.
    by
      • Recommended
      First time zero turn buyer but I'm happy
      There is a learning curve but since this is my first zero turn I do not know if it is me or the mower to blame. It drives and mows great. My neighbors have all complimented me on how well it mows. My lot is only about .4 acres so I have no issues with battery life. I typically only use about 30% of the battery to mow my yard. I love how quiet it is. I have had zero issues with it.
      by
        • Recommended
        Satisfied Owner
        Quiet and cuts well. Easy to learn. Built very solid. I'm able to cut about 1.75 rolling acres of long grass before the battery hits single digits and I return to the garage for a charge. No complaints so far.
        by
          • Recommended
          disappointing
          Just purchased this unit for my handicapped father to use around his house and our farm and an fault code appeared within a week. Mower deck wouldn't engage. Tried contacting cub cadet and was on hold for over an hour. Tried the chat and waited another hour only for them to say they can't help me. I want to fix the unit myself but can't even get information about what procedure to take. Tried contacting our local cub repair folks and they can't work on these electric units. It would be nice if cub cadet would be helpful. Overall very disappointed.
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          Response from CSMay 26, 2021
          Hello Witscher, we're sorry to hear you've ran into a fault code already on the new mower you purchased. We apologize for the hold times, this can be a very busy time of year for us. It may be best to call us when we first open at 8:30 AM EST or later in the week to avoid a long wait. Our technical department should be able to help you with troubleshooting once you are free to get hold of us. Please give us a call at 1-877-428-2349 and mention your case #06771992. Have a wonderful day!
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
            by
            • Verified Purchase
            Home Depot Not Taking Proper Care of this $4500 Mower
            I went this morning to purchase this product and the store had been keeping it outside unprotected from the elements for 2 months. Not even a cover or tarp. We have had a lot of rain in this area. I told them i would like to buy one but not that one. The store lawn mower associate was never told they werent supposed to be disolayed outside.He and the manager looked up the store floor plan and indeed these mowers were supposed to be displayed inside. Had a nice big spot on the floor for it. I asked if I could order one and have it drop shipped. Manager said they can only sell from stock. Apparently, every store got only one each of this item which means you can only buy the floor model. Due to the way Home Depot is treating them, anybody who has done their homework on Electric Mowers wouldnt touch these abused floor models. I drove around to the three other stores in my area and the same situation-they are leaving them unprotected outside in the rain 24-7. There was never any Home Depot training program for the associates on electric mowers. Way to drop the ball on a $4,500 mower, Home Depot!
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              24 found this review helpful
              No paperwork, no charging cable
              ...but it did have a key in it so I cut until the batteries went dead. Home Depot dropped the ball on this one.
              by
              Response from CubCadetMay 21, 2021
              Hello, Nashdog. We apologize for the missing parts with your purchase. We would be happy to take care of this for you. Your situation has been documented internally and to discuss this further, please give us a call at 1-800-269-6215. Just mention your case number of 06760621. We appreciate you taking the time to share your experience.
                6 found this review helpful
                So far none of the problems mentioned in other reviews...
                So far none of the problems mentioned in other reviews have risen. It does take a while to get used to how sensitive the controls are, but the battery life seems more than adequate. We have 1.7 acres with plenty of obstacles and slopes, it is tricky to handle on the slopes however. I hope that customer support improves, that seems to be lagging when I see other reviews, outside of that I look forward to low maintenance mowing.
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                • Verified Purchase
                3 found this review helpful
                Surprisingly powerful and cuts well. Much quieter and easier to...
                Surprisingly powerful and cuts well. Much quieter and easier to maintain.
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                • Verified Purchase
                1 found this review helpful
                ZT1 42E
                [This review was collected as part of a promotion.] Great performance. I mow a 1.25 acre yard and have barely been below 50% charge when finished every time. Super clean cut and awesome maneuverability. Love my zero turn. Not having to mess with gas/oil is just icing on the cake!
                by
                • Verified Purchase
                • Recommended
                The cub cadet got delivered and was easy to put...
                The cub cadet got delivered and was easy to put together. It took a little practice to get proficient at the instant torque available with the electric power and the zero turn controls but within 30 minutes I was able to mow the lawn safely.
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                • Verified Purchase
                1 found this review helpful
                The promised professional delivery and assembly never happened. We...
                The promised professional delivery and assembly never happened. We had to struggle with unpacking the unit in our driveway and assembling it ourself. The machine itself is great and I love the electric power, albeit it is quite pricey. However, I do not recommend their delivery service.
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                Response from CubCadetMay 18, 2021
                Hello PHILIP. We're sorry to hear you were not satisfied with the delivery services of Home Depot. Regarding the Cub Cadet Lithium-Ion Zero Turn, please let us know if you have any problems or have any feedback for us. You can give us a call at 1-877-428-2349 and mention your case number 06747922 so we can help. Thank you very much.
                • Verified Purchase
                8 found this review helpful
                It says it can mow up to 2 acres on...
                It says it can mow up to 2 acres on a single charge. I have yet to be able to mow 8/10ths of an acre before the battery dies. I've tried multiple ways and still nothing. I will be trading it in for a gas mower even though I don't want one. Cub cadet needs to figure out a way to add more power or batteries to it and also to change what it says the mower should be able to do. Because it clearly cant.
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                Response from CubCadetMay 18, 2021
                Hello DANIEL. We’re very sorry to hear that you’ve had trouble with your Cub Cadet equipment. We spend countless hours testing our lithium ion zero turns to ensure we deliver you a reliable product. Your unit should be no exception. Please give us a call at 1(877) 428-2349 at your earliest convenience and mention your case number 06747832 so we can discuss the battery issues you are having. Thank you very much.
                • Verified Purchase
                9 found this review helpful
                I really wanted to love this machine... but after 2...
                I really wanted to love this machine... but after 2 months+ I haven't mowed grass yet. I knew the delivery would take some time, but ultimately was rescheduled multiple times as there was not an appropriate delivery vehicle available. HD continued to try to make that right. Finally the unit was delivered. I put everything together only to find that it was defective direct from the factory. I tried working through MTD and had to take the unit to a Service Center, after two weeks there, the parts are not likely available for another 2-3 weeks. There is uncertainly that the parts will even fix the unit. Sorry gang, it just isn't ready. I hope it will become a great machine, the build is nice... but for this kind of money, it's going back.
                by
                Response from CubCadetMay 18, 2021
                Hello dfester. We’re very sorry to hear that you’ve had trouble with your Cub Cadet equipment. We spend countless hours testing our lithium ion zero turns to ensure we deliver you a reliable product. Your unit should be no exception. We’d like the opportunity to discuss this further with you. Please give us a call at 1(877) 428-2349 at your earliest convenience and mention your case number 06747817 so we can make this right. Thank you very much.
                • Verified Purchase
                6 found this review helpful
                Hard to control around trees and shrubs may be learning...
                Hard to control around trees and shrubs may be learning curve
                by
                Response from CubCadetMay 18, 2021
                Hello, Byron. We’re very sorry to hear that you’ve had difficulty with your ZT1-42E. We would like to make sure that everything is functioning correctly, so for troubleshooting assistance and instruction please feel free to give our service techs a call at 877-428-2349. You can mention case #06746695 so we can better assist you. We appreciate you taking the time to share your experience.
                • Verified Purchase
                2 found this review helpful
                Wonderful experience!
                [This review was collected as part of a promotion.] Perfect riding lawn mower. Two acres in one charge
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                • Verified Purchase
                • Recommended
                Better than gas!
                [This review was collected as part of a promotion.] No buying gas. No belts, oil changes or any major maintenance. Charging is quick and easy. The two major problems is that it has issues with getting wet and not working. For a machine that runs outside it should be more waterproof. If you let it dry out, it resets and is good to go. The second is that the drive control is unpredictable. When in full speed mode it is very jerky and sometimes feels like you don’t have control compared to the same gas model. When in the slow (turtle) mode it is more steady, but the speed to each wheel seems inconsistent each time you start out. It is clear the slow mode was designed because of the jerky speeds in the full speed mode. It takes some getting used to with power going to each wheel independently rather than from one motor. But once you get past that, it makes it easier to get past the sensitive controls.
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                • Verified Purchase
                If you have 3/4 acre yard that is perfectly flat with no obstacles or curves and willing to mow i...
                If you have 3/4 acre yard that is perfectly flat with no obstacles or curves and willing to mow in the slow turtle mode the entire time - than this expensive tractor is for you! The control is incredibly jerky and unresponsive making this a terrible zero turn experience. I cannot get control to mow by my curved landscaping, or around my tree rings at all. I do have a hill in the back yard and cannot go straight up and down it. (up I can almost manage, down is impossible) Even straight lines on my very flat front yard is very difficult to maintain so I had to do turtle mode the entire time in the end. To confirm it wasn't just me, I drove my brother's Cub Cadet ZT1 (gas) and it handled perfectly. Mowed around his 36" fire pit with near inch precision. So they just don't have the control in this electric model to handle as I think anyone would expect. I did call Cub Cadet multiple times, at first I was told they drive different and I just needed more "seat time", which is nonsense after the 3-5 hours of driving this. Finally got someone else that walked me through a factory calibration of the controls that I had hope would help...but unfortunately it did not. I wasn't super impressed with the battery life either...I am a larger guy, so maybe that is part of it - but when done mowing my 3/4 acre of grass I only had 18% remaining. This could also be from the terrible control jerking it all around on the motors and having to go over multiple times to get it to mow my yard. Hard to say for sure. So it would make it an acre I'd say...but not two acres as it is rated for. I am now working with Home Depot to return this, and probably exchange for the Electric Ryobi ZTR instead as that has much better reviews. (The Cub Cadet was a new product, so no reviews were out when I bought it)
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                Response from CubCadetMay 10, 2021
                Hello Home Depot Customer. We would like to extend to you our most sincere apologies regarding the recent issues with your Cub Cadet equipment. We have a high standard of quality for our products and your purchase should never be an exception. We do take our customers' opinions very seriously and the feedback we receive helps us build better products. If you’d like to discuss your experience with us, you can give us a call at 1(877) 428-2349 and mention your case number 06721670. Thank you very much.
                  7 found this review helpful
                  Nothing lost with going from gas to electric
                  [This review was collected as part of a promotion.] Performance is great after the first 10 hours of use.
                  by
                  • Verified Purchase
                  There’s a learning curve but it’s well worth it!
                  [This review was collected as part of a promotion.] When I first used my ZT1-42E it seemed to come up short on drive ability. I assumed that having been using a gas powered zero turn for a decade would result in skills that would instantly transfer over to my new Cub Cadet. What I found was that there were differences in drive ability that required my brain to adapt just like the first time I drove my old zero turn. As I used my new Cub Cadet my brain adapted and the experience became better. I’m not yet at the same level of control I had with my old mower but when I attempted to use my previous zero turn it was actually more difficult to use. In general the ZT1-42E is a great mower, has awesome battery life and the mower deck removal for cleaning is much easier than my previous one. Overall I’m very happy with my purchase. Thank you.
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                  • Verified Purchase
                  • Recommended
                  Works for me but the controls are sensitive.
                  I took delivery on 15-April-2021 from a local dealer. They did setup and delivery. I've charged it three times and have had no issues so far. I don't have interior storage so I'm using a UTV cover. I have the bagger and removing the tube to clear the opening is a pain but I don't think that's model specific. The controls are quite sensitive and the motors could spool up a bit more smoothly. The net experience is twitchy movement at very low speed.
                  by
                    • Recommended
                    This zero-turn all-electric mower doesn't cut it!! I purchased with high expectations and accepte...
                    This zero-turn all-electric mower doesn't cut it!! I purchased with high expectations and accepted the risk as an early adopter of this technology - for this application. I trusted Cub Cadet as an established, reputable provider of high-quality lawn equipment. I love the features, cut quality, and ease of operation - with one exception. The problem that can't be overlooked and forces this poor review is this: the manufacturer claims that this model will "Mow up to two acres on a single charge without power fade." I have 1.3 acres of lawn. After 10.3 hours of operation of this mower, representing six mowings of my lawn, I have yet to complete a single mowing without running the batteries down to 5%, at which time the blades shut off and the mower must be recharged. Overall, therefore, this mower requires MORE time to complete a full mowing of my lawn than it took me with my tired, 8-year old putt-putt Craftsman lawn tractor. I have mowed at both fast and slow blade rotation speeds, and with the drive in normal and "turtle" mode. None of these combinations allow me to mow my 1.3 acres on a single charge. My yard is fairly flat and, I believe, not atypical. I cannot underemphasize my disappointment in this mower. It performs poorly, offers little value, and is significantly overpriced.
                    by
                    Response from CubCadetMay 6, 2021
                    Hello SPB, Thank you for taking the time to write out a review of your new electric zero-turn mower. We're sorry to hear you've not been satisfied with the battery life. If you'd like to discuss it with us directly, please give us a call at 1-877-428-2349 and mention your case #06710402. Have a wonderful day!
                      12 found this review helpful
                      I have had this mower for about a month now and have used it about 4 times. I have a 1.2 acre lo...
                      I have had this mower for about a month now and have used it about 4 times. I have a 1.2 acre lot to mow. Pros: 1. No gas engine, mean a lot less maintenance. This machine does not even have a belt. So as long as the batteries are operating, there should not be anything to replace for a long time. No gas, oil, filters nor belts to replace. 2 Much more quite than the gas models! If not running the deck and blades, it like riding an electric golf cart. Cons: Unfortunately, the list is a lot longer than I would hoped it would be. 1. The right control lever kept getting hard to move back and forth. After careful examination, I realized both the back and forth arms controlling the right motor and sticking causing, perhaps turn on the the back and forth signals at the same time. I had to put the machine on jack to adjust the bolts and oil up the parts to get it loose and working like the left side. 2. I have not been able to go below 19% battery charge. The machine shuts down completely issuing errors like E702. Therefore, I have not been able to mow my lot completely on one charge. I have to remove the key, restart the machine to charge it before reusing it. The first time it shut down on me, it was away from the house, not being able to reach it with extension cord to charge and the fact that was going to rain in a few hours, cause me a bit of panic. I had to leave it alone for a few minute and then tried to turn it on. I think problem 1 and 2 were working together to have caused the delay in the restart. 3. The support by Cub Cadet is lacking. The reps are polite and courteous but unhelpful. There just not enough support and data for this machine yet. They are not hungry for feedback on this new product either. They referred me to a local dealer for warranty work. I called a couple of them but during this time of year, they could not do any warranty work in 3 weeks. If you don't have the means to get the mower to the dealer, they will pick it up for you for about $120 fee. So I am waiting for off season to get this battery issue checked out.
                      by
                      Response from CubCadetMay 4, 2021
                      Hello Odie, thank you for taking the time to write out a detailed review for us. We're sorry to hear you've ran into a couple issues with the mower already! We do normally recommend that a service center take a look at error codes and issues like you had with shutting down prematurely at 19% charge, but we understand sometimes that is not possible. We do document reviews, suggestions and concerns on all of our products, but it can take a while to find a solution or make needed changes. These issues have been documented under case # 06703252 for further review. If you'd like to try and troubleshoot the issues or at least see what that error code means, we have our technical department available Mon-Fri 8:30 AM EST to 5 PM EST. We are at 1-877-428-2349. When you call in the routing is as follows: Press 1 for English. Enter your zip code followed by the pound/hash key. After that, press 3 for assistance from a live agent. If you are following up with us from a previous phone call, enter your case number (06703252), otherwise just wait. After that, the phone line will offer different options. These are the departments available: Press 1 for the sales department, Press 2 for the technical department. Press 3 for the customer service department. After you make that choice, hold for the next available agent. Thank you again and have a wonderful day!
                      • Verified Purchase
                      15 found this review helpful
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