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Customer Reviews for Delta Charmaine Single-Handle Pull-Down Sprayer Kitchen Faucet with Soap Dispenser and ShieldSpray Technology in Stainless

Internet #302701609

Model #19962Z-SSSD-DST

Store SKU #1002694334

  • Single-hole, 2, 3 or 4-hole installation (deck plate included)
  • Delta MagnaTite Docking holds pull down sprayer firmly in place
  • Delta kitchen faucet backed by Delta’s Lifetime Limited Warranty

Customer Reviews

  • 4.6
    out of 1,476 reviews
  • 86% recommend this product
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Showing 1-30 of 1,476 reviews
Product looks great, but reduced water pressure makes it less effective than my previous faucet.
by
Response from DeltaFaucetAug 16, 2023
Hi HomeDepotCustomer!

Thank you for taking the time to write a review for the Delta Charmaine. With any further questions or concerns, please do not hesitate to reach out to us again! Thank you for being a loyal Delta Faucet customer.

Best Regards,
Carrie DeltaFaucet
  • Verified Purchase
by
  • Verified Purchase
by
  • Verified Purchase
by
  • Verified Purchase
Great looking, easy to install and easy to use.
by
Response from DeltaFaucetJul 15, 2023
Hi Andrew,

Thank you for taking the time to leave your review! I am glad you are satisfied with the Delta Faucet model 19962Z-SSSD-DST.

Thank you for your feedback and for being a loyal Delta Faucet customer!

Best Regards,
Bryan
Digital Communications Specialist DeltaFaucet
  • Verified Purchase
I am very happy with this purchase. The spray nozzle goes back into place easily, and stays there.
by
Response from DeltaFaucetJul 15, 2023
Hi DEBBIE,

Thanks for your review regarding our 19962Z-SD-DST. We are happy to hear that this product did meet your expectations and we would be more than happy to assist you.

If at any time you experience any issues with any of your Delta Faucet Company products, please reach out to our customer service department as soon as possible. We would be more than happy to assist with getting any issues resolved for you.

Please reach out with further questions!
Best Regards,
Themar
Digital Communications Specialist DeltaFaucet
  • Verified Purchase
good construction ,semi easy to install, alot better than the glacier bay one we had
by
Response from DeltaFaucetJul 15, 2023
Hi HomeDepotCustomer,

Thanks for your review regarding our 19962Z-SSSD-DST. We are happy to hear that this product did meet your expectations and we would be more than happy to assist you.

If at any time you experience any issues with any of your Delta Faucet Company products, please reach out to our customer service department as soon as possible. We would be more than happy to assist with getting any issues resolved for you.

Please reach out with further questions!
Best Regards,
Themar
Digital Communications Specialist DeltaFaucet
  • Verified Purchase
Overall, we are very much pleased with the Delta Charmaine kitchen faucet. The on/off water handle is smooth in its operation and gives instant on and off water flow. The "Shield Sprat Technology" is not impressive.
by
Response from DeltaFaucetJul 15, 2023
Hi HomeDepotCustomer,

Thanks for your review regarding our 19962Z-SSSD-DST. We are happy to hear that this product did meet your expectations and we would be more than happy to assist you.

If at any time you experience any issues with any of your Delta Faucet Company products, please reach out to our customer service department as soon as possible. We would be more than happy to assist with getting any issues resolved for you.

Please reach out with further questions!
Best Regards,
Themar
Digital Communications Specialist DeltaFaucet
  • Verified Purchase
We bought this style since our old one of 15years finialy failed. We like this one due to the new up grades Delta has done with its products. Our home has used Delta products for the past 35 years.
by
  • Verified Purchase
by
  • Verified Purchase
Handle fell off
In less than a month after installing the handle fell off and to make it even worse the screw to hold it on is very inaccessible
by
Response from DeltaFaucetJun 26, 2023
Hi Wayrav,
Thank you for your review! I am sorry to hear that the unit is not what you expected, but I will be more than happy to help! Quality is very important to us, and our products undergo rigorous testing to ensure high-quality performance. We also have a Lifetime Limited Warranty on all parts and finish. Your feedback is important to us, as it helps us refine our products and services. Feel free to contact us directly, so we can further assist you with this matter.
Best Regards,
Themar
Digital Communications Specialist DeltaFaucet
    1 found this review helpful
    by
    • Verified Purchase
    by
    • Verified Purchase
    The Delta Charmaine Single-Handle Pull Down Sprayer Kitchen Faucet was...
    The Delta Charmaine Single-Handle Pull Down Sprayer Kitchen Faucet was easy to install. I highly recommend!
    by
    Response from DeltaFaucetJun 20, 2023
    Hello Valued Customer, Thank you for your review! We are happy to hear that this product did meet your expectations. Please reach out to us if you experience any issues with your product. Best Regards, Kayla DeltaFaucet
    • Verified Purchase
    by
    • Verified Purchase
    by
    • Verified Purchase
    Love our new faucet! It’s our first pull-down sprayer...
    Love our new faucet! It’s our first pull-down sprayer and so far we love it!
    by
    Response from DeltaFaucetJun 8, 2023
    Hi lidodeck444,

    Thanks for your review regarding our 19962Z-RBSD-DST. We are happy to hear that this product did meet your expectations and we would be more than happy to assist you.

    If at any time you experience any issues with any of your Delta Faucet Company products, please reach out to our customer service department as soon as possible. We would be more than happy to assist with getting any issues resolved for you.

    Please reach out with further questions!
    Best Regards,
    Themar
    Digital Communications Specialist DeltaFaucet
    • Verified Purchase
    by
    • Verified Purchase
    The Delta Kitchen Faucet was easy to install. Our...
    The Delta Kitchen Faucet was easy to install. Our kitchen sink and plumbing under the sink made it more difficult, so everyone will experience different results. I would recommend having two people, one above to help align the faucet and one below to tighten it up. I also recommend a long Philips shaft for your driver, or a long screw driver to make it easier to reach. The faucet gives you a number of options on installation based on your unique needs. It looks nice, and performs as expected.
    by
    Response from DeltaFaucetMay 25, 2023
    Hi Builder,

    Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the 19962Z-SSSD-DST!

    Please contact us back with any further questions.

    Best regards
    Emma
    Digital Communications Specialist DeltaFaucet
    • Verified Purchase
    Nice Kitchen faucet good finish works well. I would recommend...
    Nice Kitchen faucet good finish works well. I would recommend if you are looking for a nice Kitchen faucet. Easy install.
    by
    Response from DeltaFaucetMay 12, 2023
    Hi Kurtmo!

    Thank you for taking the time to write a review for the Delta Charmaine. With any further questions or concerns, please do not hesitate to reach out to us again! Thank you for being a loyal Delta Faucet customer.

    Best Regards,
    Carrie DeltaFaucet
    • Verified Purchase
    by
    • Verified Purchase
    Easy to install. Love the soap dispenser too. ...
    Easy to install. Love the soap dispenser too. Looks great in my kitchen and will be nice to have the extra height when I am canning again this summer. The sprayer has an excellent magnet that holds tight. Would recommend to others!
    by
    Response from DeltaFaucetApr 20, 2023
    Hi Delta Faucet Customer,

    Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the 19962Z-SSSD-DST! I am glad to hear that this product did meet your expectations. Quality is very important to us, and our products undergo rigorous testing to ensure high-quality performance.

    Your feedback is important to us, as it helps us refine our products and services. Please contact us back with any further questions.

    Best regards

    Nicole
    Digital Communications Specialist DeltaFaucet
    • Verified Purchase
    Smooth operation and good water pressure! Sprayer is very...
    Smooth operation and good water pressure! Sprayer is very helpful
    by
    Response from DeltaFaucetApr 15, 2023
    Hello Valued Customer, Thank you for your review! We are happy to hear that this product did meet your expectations. Please reach out to us if you experience any issues with your product. Best Regards, Kayla DeltaFaucet
    • Verified Purchase
    Faucet
    Love my faucet. I also love the sprayer that is attached to the faucet as well.
    by
    Response from DeltaFaucetApr 15, 2023
    Hello Valued Customer, Thank you for your review! We are happy to hear that this product did meet your expectations. Please reach out to us if you experience any issues with your product. Best Regards, Kayla DeltaFaucet
    • Verified Purchase
    Faucet handle broken after 6 years of heavy use
    We love this faucet and we’re disappointed that the handle broke off leaving us wondering about a full replacement. Home Depot doesn’t offer replacement parts like this and we have to go to Delta for a full handle replacement. We have soft water so we are concerned why this part had broken. Remember to save your model number for a future fix.
    by
    Response from DeltaFaucetApr 14, 2023
    Hello Valued Customer, Thank you for your review! We are happy to hear that this product did meet your expectations. Please reach out to us if you experience any issues with your product. Best Regards, Kayla DeltaFaucet
      • Recommended
      I'm happy with it.......for now.
      Not too difficult to install. The weight for the sprayer hose is not heavy enough, I will have to get another weight to install on the line. I'm hoping it lasts longer than a couple years, I don't want to have to replace it for a long time. Time will tell. It seems like a cool faucet, I just don't know about its durability. The instructions that come with it are worthless, there's an app you can download, I'd recommend you just use the app and type in the product number.
      by
      Response from DeltaFaucetApr 3, 2023
      Hello Valued Customer, Thank you for your review! Please reach out to us if you experience any issues with your product. Best Regards, Kayla DeltaFaucet
        • Recommended
        The faucet looked great and performs well...
        The faucet looked great and performs well
        by
        Response from DeltaFaucetApr 5, 2023
        Hi HomeDepotCustomer,

        Thanks for your review regarding our 19962Z-SSSD-DST. We are happy to hear that this product did meet your expectations and we would be more than happy to assist you.

        If at any time you experience any issues with any of your Delta Faucet Company products, please reach out to our customer service department as soon as possible. We would be more than happy to assist with getting any issues resolved for you.

        Please reach out with further questions!
        Best Regards,
        Themar
        Digital Communications Specialist DeltaFaucet
        • Verified Purchase
        Yes very happy with it...
        Yes very happy with it
        by
        Response from DeltaFaucetMar 23, 2023
        Hello Valued Customer, Thank you for your review! We are happy to hear that this product did meet your expectations. Please reach out to us if you experience any issues with your product. Best Regards, Kayla DeltaFaucet
        • Verified Purchase
        Purchased 3 times in 3 years for 3 houses. Stylish...
        Purchased 3 times in 3 years for 3 houses. Stylish faucet professionally installed with no issues. Easy to use.
        by
        Response from DeltaFaucetMar 22, 2023
        Hi Memphis2023,

        Thank you for taking the time to leave your review! I am glad you are satisfied with the Delta Faucet model 19962Z-SSSD-DST.

        Thank you for your feedback and for being a loyal Delta Faucet customer!

        Best Regards,
        Bryan
        Digital Communications Specialist
        (800) 345-3358
        customerservice@deltafaucet.com DeltaFaucet
        • Verified Purchase
        by
        • Verified Purchase
        Showing 1-30 of 1,476 reviews

        Frequently Bought Together

        Top Rated
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        Price:
        $199.00

        Compare Similar Items

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        Finish Family

        Stainless Steel

        Stainless Steel

        Stainless Steel

        Venetian Bronze

        Faucet Hole Fit

        1, 2, 3, 4

        1, 2, 3, 4

        2

        1, 2, 3, 4

        Sensor Activation

        No Sensor

        No Sensor

        No Sensor

        No Sensor

        Features

        Advanced Spray, Pull Out Spray Wand, Secure Docking

        Advanced Spray, Pull Out Spray Wand, Secure Docking, Spot Resistant

        Advanced Spray, Pull Out Spray Wand

        Advanced Spray, Pull Out Spray Wand, Secure Docking

        Deckplate Included

        Deckplate Included

        Deckplate Included

        Deckplate Included

        Deckplate Included