Customer Reviews for DreamLine Infinity-Z 60 in. x 34 in. Alcove Center Drain Shower Kit with Shower Wall and Shower Pan in Oil Rubbed Bronze

Thank you for taking the time to provide us with your feedback. We value your input, and we always seek opportunities for continuous improvement, so we take your honest comments and suggestions to heart. Thank you for leaving your review and for choosing DreamLine!

Thank you for your feedback and for choosing DreamLine!

We are so glad to hear that you love your new Infinity-Z shower kit. Thank you for your feedback and for choosing DreamLine!

We’re sorry to hear that you're not satisfied with the walls of the product. Your feedback is important to us, and we want to understand your concerns better. If you could provide more details about the issues you’re experiencing, we’d be happy to assist you further. Please feel free to reach out to our support team at 866-731-2244. We can also be reached by emailing support@dreamline.com Thank you for sharing your thoughts.

Thank you for your feedback. We apologize for the confusion with the installation process.

We would like to clarify that DreamLine does not have an official installation video for the base and walls. The video you watched was created by an independent content creator and is not endorsed or approved by DreamLine. For the best installation results, we recommend following the instructions provided in the product manual.

If you have any specific issues or need further assistance, please contact our customer support team at 866-731-2244 or via email at support@dreamline.com. We're here to help ensure you have a positive experience with our products. Thank you for bringing this to our attention.

Thank you for your feedback. We’re glad to hear that you like the look of the glass door, but we’re sorry to learn about the issue with the stripped screw and the lack of provided extras. We understand how these details can impact your overall experience.

If you have any concerns or need assistance with replacement parts, please don’t hesitate to reach out to our customer service team at 866-731-2244. We appreciate your feedback as it helps us improve our products.

Thank you for sharing your thoughts, and we’re here to help if you need anything further.

Thank you for your feedback and for choosing DreamLine!

We are very sorry to hear about the confusion and inconvenience you experienced with the drain placement. We understand how frustrating it can be when product descriptions do not match your expectations, leading to additional work.

Please know that we value your feedback and will work with Home Depot to ensure that the product information is more precise and accurately reflects the drain placement to avoid future misunderstandings.

If you have any further questions or need assistance, please don't hesitate to contact our customer service team at 866-731-2244. We appreciate your understanding and thank you for bringing this to our attention.

We are very sorry to hear about the issues you experienced with your shower panels and the subsequent customer service challenges. Receiving a damaged product and dealing with miscommunication can be incredibly frustrating.

Unfortunately, we have no control over shipping damages or Home Depot's customer service policies. All refunds and returns must be processed through the Home Depot where you purchased the door. We apologize for any miscommunication that occurred during this process.

Please contact Home Depot's customer service directly to resolve this matter. We understand this has been a difficult experience, and we appreciate your patience as you work through these issues.

If there is anything we can do to assist you further, please let us know.

We are very sorry to hear about the damaged shower stall and the frustrating experience you had with customer service. We understand how inconvenient and disappointing this situation must be, especially given the distance you have to travel to Home Depot.

Unfortunately, DreamLine has no control over shipping damages or the return and re-order policies of Home Depot. However, your feedback is invaluable, and we will certainly share it with Home Depot to help improve their processes.

If you need further assistance or have any questions, please feel free to contact our customer service team at 866-731-2244. We want to ensure your concerns are addressed and to help in any way we can.

Thank you for bringing this to our attention, and we appreciate your patience and understanding.

Thank you for your 4-star review! We're glad to hear that you find the door very nice. We apologize for the confusion you experienced with the instructions.

Your feedback is valuable, and we'll work on improving the clarity of our installation guides. If you have any questions or need further assistance, please don't hesitate to reach out to our customer service team at 866-731-2244.

Thank you for choosing our product and for sharing your experience!

Thank you for your feedback and for choosing DreamLine!

Thank you for your feedback and for choosing DreamLine!

We appreciate hearing from our customers as we are always seeking continuous improvement. Thank you for taking the time to provide us with valuable feedback and thank you for choosing DreamLine!

Thank you for your feedback and for choosing DreamLine!

We are sorry to hear that your DreamLine product was damaged during shipping. We assure you that we take great care to meticulously package and clearly label each customer's order for safe transport, but after the product leaves our warehouse, we unfortunately have no control over what happens in transit. Though we try our very best on our end to prevent things from happening to your order, sometimes, the freight carriers do not handle the product with the care it requires and we completely understand your frustration when this unfortunate situation occurs. Thank you for your feedback.

Thank you for your feedback and for choosing DreamLine!

We are sorry to hear about your negative experience and would like to know more about your specific situation to see if there is anything we can do to make things right. If you haven't done so already, we invite you to contact our team at 866-731-8378. We can also be reached by sending an email to support@dreamline.com. We are available Mon-Fri from 8am-6pm. Thank you for your feedback and for choosing DreamLine.

Thank you for your feedback and for choosing DreamLine!

We are sorry to hear that you are not completely satisfied with your DreamLine product. If there is anything we can do to improve your customer experience, please feel free to contact us at 866-731-8378. Our hours are Mon-Fri, 8am-6pm EST. We can also be reached by sending an email to support@dreamline.com. Thank you for your feedback.

Thank you for your feedback and for choosing DreamLine!

We are sorry to hear that you have had this experience. If you haven't done so already, we invite you to contact us at 866-731-8378. Our hours are Mon-Fri, 8am-6pm EST. We can also be reached by sending an email to support@dreamline.com. Thank you for your feedback.