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Customer Reviews for DreamLine Qwall-3 34 in. x 60 in. x 75-5/8 in. Standard Fit Shower Kit in White with Shower Base and Back Wall

Internet #204402605

Model #DL-6147R-01

  • Slip-resistant textured floor ensures safety
  • Reinforced fiberglass ensure durability
  • Integrated tile flange ensure no water-leak

Customer Reviews

  • 3.5
    out of 19 reviews
  • 60% recommend this product
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Showing 1-19 of 19 reviews
First time doing a shower kit. The quality of the shower kit is very good. The shower pan is well made and heavy duty enough but you do need to use mortar underneath it to set it in place. The most important thing I learned is take your time and make sure the walls are plumb and the floor is level use the shower pan in place to check the walls for a good fit. You will not be able to make this kit look good without plumb flat walls and square level floors. The wall panels are glued to the wallboard and the seams are siliconed.
by
  • Verified Purchase
This is my 2nd time sending this review since there was no response to my first review. The first shore kit was delivered damaged. I had to wait a week for the damaged kit to be picked up & a few days for reimbursement. That delayed my Reno of my main bathroom. I reordered the same shower kit & because I was going to be out of state arranged for my GC to pick up the shower kit to verify it wasn’t damaged. When I returned home the shower kit was installed to realize that it was t the design I had ordered & don’t like the shower walls but I’m now stuck with a shower I didn’t order & don’t like. I’m very disappointed in the fact that the mft sent the wrong shower kit & it was installed before I was home to recognize the error.
by
Response from DreamLineMay 30, 2024
We are sorry to hear that your DreamLine product was damaged twice during shipping. We assure you that we take great care to meticulously package and clearly label each customer's order for safe transport, but after the product leaves our warehouse, we unfortunately have no control over what happens in transit. Though we try our very best on our end to prevent things from happening to your order, sometimes, the freight carriers do not handle the product with the care it requires and we completely understand your frustration when this unfortunate situation occurs. Thank you for your feedback and for choosing DreamLine. bathauthority
  • Verified Purchase
Very well packaged & ex to handle.
by
Response from DreamLineMar 13, 2024
Thank you for your feedback and for choosing DreamLine! bathauthority
  • Verified Purchase
Disappointing
Cost way too much for what you get. Corners and bump outs had to be filled with caulk. Our plumber had a really hard time putting it in. It is caulked everywhere and looks cheap and unfinished on the top and bottom. Would not recommend to anyone!
by
Response from DreamLineDec 22, 2023
We are sorry to hear that you are not completely satisfied with your DreamLine product. If you have not already done so, we invite you to contact Our Customer Support team at 866-731-8378 for further assistance. Our hours are Mon-Fri, 8am-8pm and Sat-Sun 10am-6pm EST. We can also be reached by sending an email to support@dreamline.com. Thank you for your feedback and for choosing DreamLine. bathauthority
    by
      shower pan is great, the walls are but questionable but they work just fine. be sure to inspect t...
      shower pan is great, the walls are but questionable but they work just fine. be sure to inspect the wall they do crack easy, just be carefull when installing.
      by
        • Recommended
        The side walls are very cheap and flimsy.
        The side walls are very cheap and flimsy.
        by
        Response from DreamLineDec 31, 2020
        Thank you for your feedback. The acrylic wall panels are thin by design to allow for trimming to size on the job site. DreamLine panels are similar to other panels sold across all manufacturers. We can assure you that once installed per the installation manual, they provide a very secure installation. Thank you for choosing DreamLine and for your feedback. bathauthority
        • Verified Purchase
        very poor product!!! I do not recommend!!!
        I ordered this a few months ahead of time so that I would have it on hand And ready to install, the delivery got screwed up after complaining they had one to me within a week. I left it in the package so it won’t get ruined, a few months later when I went to install it, it was missing the centerpiece very disappointing and on top of that it is of very poor qulaity!!!!! They are proud of that product, it’s expensive so I thought it would be good quality, I realize now why they don’t have a display and it’s a special order item, that way you can’t see it in person and be disappointed with it, there’s no way you would pay that price if you saw it in person. They are better products on Display and not as expensive!! I do Not recommend this product! Made Very cheap and flimsy!!!! Cost to much$$$$ very easy to scratch, even though they claim it is scratch resistant.
        by
          • Recommended
          The shower kit worked very well, it was easy to install and looks like a professional installatio...
          The shower kit worked very well, it was easy to install and looks like a professional installation. the parts fit together very nice , I am glad I chose the product. The shelves on both ends serve well, I have had it for 2 months and the walls and base work together perfectly.
          by
          • Verified Purchase
          • Recommended
          Base is good. 5 piece wall kit is very thin and flimsy. Top looks unfinished when installed
          Base is good. 5 piece wall kit is very thin and flimsy. Top looks unfinished when installed
          by
            It assembled well and is quite adaptable to a reasonable...
            It assembled well and is quite adaptable to a reasonable range of fits.
            by
            • Verified Purchase
            Walls were too thin and flimsy to connect directly to...
            Walls were too thin and flimsy to connect directly to the studs. We ended up using the drain pan and doing tile instead since our contractor had to build walls anyway.
            by
            Response from DreamLineMay 6, 2022
            We are sorry to hear that you are not completely satisfied with your DreamLine product. If there is anything we can do to improve your customer experience, please feel free to contact us at 866-731-8378. Our hours are Mon-Fri, 8am-8pm and Sat-Sun 10am-6pm EST. We can also be reached by sending an email to support@dreamline.com. Thank you for your feedback. bathauthority
            • Verified Purchase
            1 found this review helpful
            Watched installation on you tube ...
            Watched installation on you tube
            by
            • Verified Purchase
            Grait product easy to install and looks grait after everything was installed
            Grait product easy to install and looks grait after everything was installed
            by
            • Verified Purchase
            • Recommended
            Quality was good and got it for a good price...
            Quality was good and got it for a good price compared to the same type of shower that are selling for thousands of follars
            by
            • Verified Purchase
            It looks nice but the material is super thin. ...
            It looks nice but the material is super thin.
            by
            • Verified Purchase
            1 found this review helpful
            It's beautiful, easy to install. I love it
            It's beautiful, easy to install. I love it
            by
            • Verified Purchase
            • Recommended
            Good buy for someone on a budget!
            Very happy with shower. Although corner pieces were chipped when received but we made do!
            by
            Response from THD-CSJan 21, 2016
            Dear Valued Home Depot Customer, we reached out to the manufacturer and their reply is, "Thank you for your DreamLine purchase and for your review. DreamLine's experienced Customer Support Department is available to address any warranty issues you may have. Please contact the DreamLine Customer Support Line at 866-731-2244 or send an email to support@bathauthority.com. We would like the opportunity to help you with this issue. Again, thank you for your review and for choosing DreamLine!
            • Pro
            • Verified Purchase
            • Recommended
            1 found this review helpful
            not satasified
            It doesn't come with anything to fit the rounded corners, you have to cut the side walls to size. So basically it an incomplete item you will need to buy finishing trim and hope your shower head doesn't come in line with the groves on the panel. and you walls better be perfect or it won't stick right. Also mine came with a crack and chip in the corner piece top.
            by
            Response from THD-CSMay 21, 2015
            Our Q-Wall systems are designed to fit a variety of typical openings and sizes. At this time, we do not offer sizes for every possible opening in 1/8" increments, but rather offer sizes that fit a range of depths and widths, which can be cut to size to fit your particular opening. The Q-Wall Backwall kit may not accommodate your rounded corners and is designed to fit over existing drywall or tile into square corners. Some of our wall kits do include finish edge trim, which is usually noted in the description and technical information provided on the product page. We recommend that an adhesive that is safe for acrylic is used, as well as one that will adhere to your wall surface, but we do not recommend any specific brand. Any shipping damaged product should be reported to our support department within 10 days of receipt, in order for a shipping claim to be filed. Please, contact our support department for assistance. We can be reached at 1-866-731-2244 or via email at: support@bathauthority.com (mailto:support@bathauthority.com)
              Showing 1-19 of 19 reviews

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