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Customer Reviews for Frigidaire 18,000 BTU 230V Window Air Conditioner Cools 1000 Sq. Ft. with Slide Out Chassis in White

Internet #316106166

Model #FHWW183WC2

Store SKU #1006140761

  • Control using your smart device with the Frigidaire app
  • Easy installation with slide-out chassis to distribute weight
  • ENERGY STAR Certified

Customer Reviews

  • 4.5
    out of 152 reviews
  • 63% recommend this product
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Showing 1-30 of 152 reviews
Frustrating
No indicator light when turned on. Service Dept won't honor guarantee without written receipt of purchase despite internet order of unit. It is a nightmare dealing with the service department.
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Response from Online Outreach SpecialistNov 29, 2022
We are sorry to hear that the indicator light is not working as it should. We'd like to gather more information regarding this matter to properly assist you. please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432, and we’ll be happy to see how we can help. ~ Christy
    18000 Btu window air conditioner
    [This review was collected as part of a promotion.] Bought in Sep 2022, so far so good.
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      A Problem
      [This review was collected as part of a promotion.] There is no LED light indicating when the unit is on. I frequently leave it on inadvertently because I am unaware. I can't believe that the unit could be done without some light on the machine indicating it's on
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      Response from Online Outreach Specialist Nov 21, 2022
      Bob66888, we appreciate you stopping by to bring your concerns to our attention. The temperature in the display will indicate that the air conditioner is on, and you are able to view additional details in the manual with the following link, https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/16120300A26156en.pdf. Should you have any additional concerns, please connect with us via Live Chat and we will be happy to assist. Best Regards, Ciara
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        • Verified Purchase
        [This review was collected as part of a promotion.] My refrigerator air conditioner is quiet It works great with no problem the stolen was easy And it cools down the house very nice
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        Response from Online Outreach SpecialistOct 6, 2022
        Hi, Steve the Bullock Is my n! Thank you so much for taking the time to leave us this amazing review. We’re delighted to learn how much you’re enjoying your new air conditioner’s cooling performance! -Derrick
          Purchased Twice!
          [This review was collected as part of a promotion.] We I purchased the Frigidaire 18000 btu connected air conditioner for my apartment in 2021. The apartment is over 1000 square feet. The unit does a great job cooling it down. I love how it can be controlled from the app and operated even when you are not at home. No more coming home to a hot house! I liked it so much that I purchased a second unit for mom’s apartment this year. Congrats Frigidaire on a great product which I highly recommend.
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            • Verified Purchase
            NY Hear
            [This review was collected as part of a promotion.] Works great, but living in NY it really isn’t used for the majority of the year so I can’t predict how it will perform in the future
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              Frigidaire a/c unit 18k btu
              [This review was collected as part of a promotion.] Best A/C unit i have ever owned hands down. Runs quiet remote functionality overall a great purchase!
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                Silence is golden!
                [This review was collected as part of a promotion.] Silence is golden! Unit runs so quietly and on cue when set on auto and Eco mode!
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                  Fridgidaire 18000 but connected window cooler
                  [This review was collected as part of a promotion.] This unit seems to be a good unit and it cools fairly well. It was replacing a 24000 but GE window unit that finally died after more than 20 years. That thing could really blow out a lot of cold air. The new units only have a one year warranty. It seems it is that way for most brands on these window units. I got the wifi connected model which is only $20 or $30 more than the non connected model. I would definitely buy the connected model. This allows you to set programs and schedules for the cooler from your smart phone. This cooler is definitely quieter then my old unit. The led display that shows the temperature is small and is only visible for a short time after you make a change to the a/c unit with the controller. I am sure this is like this because people complained it was too bright when they were trying to sleep. Fridgidaire had one of the lowest prices on their website and they offered free 2nd day shipping. I figured with the fast shipping the unit would have less chance of being damaged in shipping. I was wrong, it was damaged anyway. Fridgidaire was good about offering to send me a free replacement or a 20% discount on the damaged unit it if I wanted to keep it. The Frigidaire brand was one of if not the top brand rated by consumer reports. As expensive as these units are, it is too bad they only have a one year warranty.
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                    • Verified Purchase
                    [This review was collected as part of a promotion.] It works great
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                      • Verified Purchase
                      Coolest room
                      [This review was collected as part of a promotion.] Work great only have had it for a few month so i will update it in a few years.I like the app so i can program it to the around the FLEX Energy hours to save me money on my Electricity bill. I'm hoping it will last longer than my General Electric air conditioner that burned out a bearing and made a loud noise before it was even 5 years old.
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                        Keeping Cool
                        [This review was collected as part of a promotion.] I live in an area that has been over 105 degrees Fahrenheit for the last 4 weeks, our AC went out in the middle of this heat spell. But we were able to purchase the Frigidaire 18,000BTU AC and now we are living more comfortably.
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                          Had a very hard time finding smaller air conditioner for...
                          Had a very hard time finding smaller air conditioner for our window that would provide the larger btus (17,000 or above) to cool down our whole downstairs. I was leary of the phone app too , but I was very impressed. It fit in our smaller window, cools all downstairs, is much quieter than our old one and the app on my phone is so convenient to check the house temperature and turn on and off the air conditioner, even when I am not home !!
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                          • Verified Purchase
                          [This review was collected as part of a promotion.] Great product. Easy to use. Looks good. Love having the remote control. Have already recommended one to a friend.
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                            [This review was collected as part of a promotion.] AC is great, but remote is too small, does not show temperature and does not adjust to economize.
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                              Cool Summer
                              [This review was collected as part of a promotion.] Our old Frigidaire finally gave out after 14yrs and hopefully this one will last as long. No more sweating these 100 plus days.
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                                Easy set up
                                [This review was collected as part of a promotion.] This unit is very easy to set up and use. I would recommend this A/C unit to someone in the market for a new one.
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                                  Excellent!
                                  [This review was collected as part of a promotion.] Works absolutely wonderful! Keep it on the economy mode and it keeps everything a perfect temperature. Super quiet, easy install!
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                                    [This review was collected as part of a promotion.] Very happy with Frigidaire A/C window unit. It not only provides a very good cooling level, it cools down the air very quickly. Has been tested in temps of 95+ and has handled it well even when covering multiple rooms.
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                                      Frigidaire offers the best!
                                      [This review was collected as part of a promotion.] When it comes to window units I have found that Frigidaire offers more and delivers a better product than other brands. It’s a long lasting brand that assures dependability and satisfaction!
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                                        Great appliance
                                        [This review was collected as part of a promotion.] AC unit is very efficient, you set the temperature and it maintains it. Turns off when reached and turns back on to maintain it. Love the remote. Had it for a couple of weeks and waiting to see how it did on my electric bill.
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                                          [This review was collected as part of a promotion.] The air conditioner is working great. It's relatively quiet and I love the eco mode so it turns off when it hits the desired room temperature and on again when the temperature in the room goes up. What is a bit disappointing though is that the digital display disappears once you turn it on and set it. Because I keep it on eco, I'm then never sure if the air is on or not when it automatically turns off. So If I'm not sure if I turned it on previously, I have to go hit the buttons on the display. It's a minor thing compared to the overall function of the air conditioner.
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                                            Great product
                                            [This review was collected as part of a promotion.] My home is so much cooler. This is the second one we have purchased. Love your products
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                                            Response from Online Outreach Specialist Jul 31, 2022
                                            Thank you so much for your positive rating for your recent purchase of this air conditioner! We are happy to hear your experience is 5-star worthy! - Kailey
                                              Not USA standard 220V plugs
                                              We own a bunch of these AC.'s all with standard 220 V plugs. This unit came with a 2 round prong plug which is not a standard outlet in the USA, and usually only seen in Asia. We had to take time to replace the outlets. Otherwise the unit is working as expected.
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                                              Response from FrigidaireSupportJul 28, 2022
                                              Hi, Owner! We are happy to hear the AC is working as expected and understand you had some issues with the plug. The plug type for this model should have been LCDI 615P. If you should need any additional assistance, feel free to connect with us via chat on our branded page or call us at 800-374-4432. -Bianca Frigidaire
                                              • Verified Purchase
                                              What Happened to Energy Saving???
                                              We got our home in 1985. All electrical. We always had a 18,000 BTU window AC. We got this one month ago. Appalled!! Ridiculous that this thing does NOT remove humidity from the air unless it is set on 66!!! Specially if outside humidity is 75% or above!! So it will hold at 74 but the humidity in the house is 63-64%! So damp the salt melts on top.of the shakers! So mornonic! This is the NEW generation of AC's! Stupid if one needs to buy a dehumidifier that throws out hot air!! Disgusted but all are made this way now!! Numbers are VERY small unable to read unless 2-3 feet away. Makes remote about useless!
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                                              Response from Online Outreach Specialist Jul 29, 2022
                                              Hello, Dbst! Thank you for sharing your recent experiences with your brand-new refrigerator. This is certainly not what we like to hear from new owners such as yourself. The owner’s manual has several suggestions on pages 12-13 that are viewable here: https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/16120300a23174en.pdf. If you need further help, please call us at 1-800-374-4432 or chat live with us (M-F, 8:30 AM-8 PM EST). -Chris
                                                [This review was collected as part of a promotion.] The new unit is working well thus far. I was slightly disappointed that the first unit I purchased only lasted about a year. Hoping this unit works a little better in the long run. Love the wifi aspect because it allows me to change the temp from work to keep my dog comfortable throughout the day.
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                                                  Showing 1-30 of 152 reviews

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                                                  Voltage (volts)

                                                  230

                                                  220

                                                  230/208

                                                  230/208

                                                  Air Conditioner Features

                                                  Automatic Shutoff, Digital Display, Filter Light Reminder, Sleep Setting "Sleep Mode", Timer, Wi-Fi Enabled

                                                  Sleep Setting "Sleep Mode"

                                                  Adjustable Humidistat, Automatic Shutoff, Filter Light Reminder, Inverter, Overload Protection, Self-Diagnostic Tools, Sleep Setting "Sleep Mode", Timer, Wi-Fi Enabled, Wireless

                                                  Filter Light Reminder, Timer, Wi-Fi Enabled

                                                  Window Type

                                                  Single Hung

                                                  Double Hung

                                                  Single Hung

                                                  Double Hung, Single Hung

                                                  Plug Type

                                                  Perpendicular

                                                  Perpendicular

                                                  Tandem

                                                  Perpendicular