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Customer Reviews for GE 4.6 cu. ft. High-Efficiency Top Load Washer in White with Stain PreTreat, ENERGY STAR

Internet #328425556

Model #GTW538ASWWS

Store SKU #1010940816

  • Energy Star Washer
  • Pairs best with Electric GTD38EASWWS or Gas GTD38GASWWS Dryer(s)
  • Heavy-duty transmittion enhances durability for large loads

Customer Reviews

  • 4.1
    out of 149 reviews
  • 70% recommend this product
Filter by:
Showing 1-30 of 149 reviews
by
  • Verified Purchase
Good product
Bought the washer first. Solid build quality. Definitely going to be purchasing the dryer as well.
by
    LIKES: Washes good and spins out all the water in the laundry. Also, you can manually increase the auto fill for washing/rinsing and has stain treatment options. DISLIKES: Makes a lot of noise while washing and there is no detergent/softener dispenser.
    by
    Response from GE AnswersJul 11, 2024
    Thank you for taking the time to leave your review and choosing us for your home! We are happy to hear you are enjoying some of the features and it’s been doing a good job washing your clothes. We are always looking for updates or ways we can improve so we appreciate you letting us know your dislikes so we can also take that into consideration when working on future builds. GE_Appliances
    • Verified Purchase
    Some great features, some not so great
    NEGATIVE: The washing machine does not have a detergent and softener dispenser. Also, it makes a lot of noise when it is washing. POSITIVE: Various washing and stain treatments, also adjustable water fill for washing and rinsing. Also, it does a good job of spinning out the water from the laundry.
    by
    Response from GE_AppliancesJun 27, 2024
    We’re happy to hear that your new washing machine has been working well for you, and that you’ve been impressed with how well the spin cycle removes water from your load. However, we hate that the lack of dispensers, and an excessive amount of noise, have dampened your experience. We are constantly working to make our appliances better, and we’ll be sure to forward your feedback about the dispensers to our product team so we can continue to improve. We suggest taking a look at the article below for information about the sounds you’ll hear from a washing machine while in use. https://products.geappliances.com/appliance/gea-support-search-content?contentId=23061 If none of that helps, or if the noise you’re hearing is much louder than could be considered normal, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
      The washer has been working flawlessly for the past week. Watch over loading it with sheets.
      by
      • Verified Purchase
      Cleans better than the middle aggitator models
      by
      • Verified Purchase
      Easy to Use & Efficient!
      Have had this washer for about a month now - easy to use, efficient, and seems to clean clothes appropriately. would recommend to a friend. I do have an outdoor shed, so i couldn't speak to noise level. Slightly smaller in size that my last washer, but drum size doesn't feel any smaller. Happy with this product at this time!
      by
        Worst washing machine
        This washing machine is awful. We have had other GE appliances with no other complaints. This machine should be discontinued. It doesn't cycle through or spin correctly. Takes multiple washes just to get it to wash 1 load. Can't wait for it to get picked up and replaced. The Home Depot customer service has been great handling this return/ replacement.
        by
        Response from GE AnswersJun 27, 2024
        We're sorry to hear that you're not having the best experience with your washer. While we strive to meet the needs of all our consumers, we understand there's always room for improvement. We appreciate your valuable feedback, that we'll gladly share with our product design team for review. We hope you allow us to work hard to earn your trust again in the future. GE_Appliances
          1 found this review helpful
          Loud machine
          Washes fine. I use quick wash most of the time. It is loud.
          by
            • Recommended
            New Washer
            So far everything is working great. It is used everyday.
            by
              • Recommended
              Easy to use
              The machine has functioned quite efficiently so far. My clothes have ben clean and there has not been any problems.
              by
                by
                • Verified Purchase
                washer was delivered and installed professionally. great job
                by
                • Verified Purchase
                Easy to use
                So far, we’re loving it. Easy to use, it saves water and gets clothes clean in cold water. That should save us a bit on the gas bill. We’re hoping it lasts for years
                by
                  • Recommended
                  by
                  • Verified Purchase
                  by
                  • Verified Purchase
                  Nice size
                  Nice drum size. I can fit large bedding and sleeping bags.
                  by
                    • Recommended
                    Good basic machine
                    Good basic washing machine. Doesn’t have all the bells and whistles but it also doesn’t have the mold smell problem of a front loader.
                    by
                      Great features!
                      It is a great washer, easy to use with great selection for different types of washing
                      by
                        • Recommended
                        Upgrade from what we had
                        So far it's an upgrade from our old moldy washer. It has a lot of setting options. Seems to be washing the clothes well. We opted to not get the stick in the middle (forgot what that's called) b/c it's easier on clothing. One thing to note however it is that it's pretty noisy. It will take a little getting used to in the dept. I like the jingle and the beginning and end. Think it's cute.
                        by
                          • Recommended
                          I like all the special features of this washing ma
                          The GE washer started right up and started washing cloths ASAP!
                          by
                            • Recommended
                            Deliver rescheduled was Terrible Inconvenience. I want reimbursed for lost time
                            by
                            Response from GE AnswersJun 13, 2024
                            To best address your concern, please contact our HD.com customer service department at 1-800-430-3376 any day between 6 a.m. and 2 a.m. EST or call your local store. They can either address your concern or transfer you to your local store for further assistance. GE_Appliances
                            • Verified Purchase
                            Everything went great from arrival of washer to then leaving. Thank you!
                            by
                            • Verified Purchase
                            by
                            • Verified Purchase
                            by
                            • Verified Purchase
                            Very happy with the new machine.
                            by
                            • Verified Purchase
                            The washer is a good one. Cleans better than a Maytag. Only drawback is that it doesn’t have the dispenser for detergent and softener.
                            by
                            • Verified Purchase
                            Very satisfied. Works great
                            by
                            • Verified Purchase
                            So far so good! I was disappointed with my last purchased washing machine only lasted 3 years!
                            by
                            Response from GE AnswersJun 19, 2024
                            We’re glad to hear your new washer is working well for you! We always want to provide a quality, durable product, and we’re confident this washer will continue to serve your needs well for a long time to come. GE_Appliances
                            • Verified Purchase
                            by
                            • Verified Purchase
                            Showing 1-30 of 149 reviews

                            Complete Your Laundry Room

                            This Washer
                            4.6 cu. ft. High-Efficiency Top Load Washer in White with Stain PreTreat, ENERGY STAR
                            This Washer
                            GE 4.6 cu. ft. High-Efficiency Top Load Washer in White with Stain PreTreat, ENERGY STAR
                            (130)
                            $578.00
                            $799.00
                            $578.00
                            $799.00
                            +
                            GE
                            Choose a matching DryerInformation icon for choose your option tooltip.
                            Electric 
                            Gas / +$100.00
                            =
                            Price for Bundle

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                            Capacity - Washer (cu. ft.)

                            4.6

                            4.3

                            4.5

                            4.7

                            Washer Features

                            Adaptive Fill, Automatic Temperature Control, End-Of-Cycle Signal

                            Add Garment (pause), Adjustable Legs, Control Lock, Delay Start, End-Of-Cycle Signal, Remote Diagnostics, Soft Close Lid

                            End-Of-Cycle Signal

                            Adjustable Legs, Door Window, Front Control

                            Steam Function

                            No Steam

                            No Steam

                            No Steam

                            No Steam

                            Washer Tub/Drum Material

                            Stainless Steel Aluminized Alloy Steel Drum

                            Stainless Steel Drum

                            Stainless Steel Drum

                            Stainless Steel Drum

                            Product Width (in.)

                            27 in

                            27 in

                            27 in

                            27.75 in