Customer Reviews for GE 50 pt. Dehumidifier with Built-in Pump for Basement, Garage or Wet Rooms up to 4500 sq. ft. in Grey, ENERGY STAR

I have had this unit 15 months and it is acting up already. The Humidity setting is stuck on 50% and I have tried everything to reset the unit to no avail.

Solid dehumidifier that pulls a lot of excess moisture out of the air. Following a leak in the house, it has consistently pulled multiple gallons of water out of the air reduced the in-home humidity from 60% down to a more comfortable 40%. It would have been good to get one with IFTT/Apple HomeKit integration, but that didn't seem available, however I put mine on a wifi plug and am able to turn it on/off remotely as required.

I installed two of these dehumidifiers, one for each basement within my duplex. The product is sleek looking and very easy to set up. I'm using the built-in pump system and am running the pump to my basement sink. I did have to buy longer tubing for the pump, but that was easy to find. The automatic pumping system works well and the product, in general, works very well to maintain reasonable humidity and prevent moisture buildup in the basements.

As is the case with all the other reviewers on here that have owned this unit for more than a couple days. Mine too has ceased to continue with its life. It has give. Up the will to remove the damp musty air in our home. Unfortunate because it was a nice unit up to that point. Not sure if it was the spiders in the basement urging it to end its existence or perhaps all the other higher end name brand appliances teasing it at night. Either way it will have its very own Viking funeral very soon.

Nice and quiet while everyone on high fan speed! I have had it on for hours and can barely hear it.

So far my GE dehumidifier is working fine. I’m surprised how much moisture is in the air. It really works.

Is nice to have to house they Wark great in any place

Purchased the 50 pint GE dehumidifier with built in pump 9-27-21 and ran it a month or so until we turned the heat on. It worked beautifully. We ran it during the summer of 2022 and it worked fine. It is now the summer of 2023 and it is not working. We have followed all the trouble shooting directions to no avail. So basically we got one summer’s use out of it. So very disappointed in this product. It looks brand new but won’t work.

Not happy the new unit I purchased just suddenly stopped worked days after the warranty expired. Save your money and buy another brand instead of GE.

We bought it in Nov 2022. Was running in the unfinished basement so wasn't checking on it convinced everything is fine. Noticed crazy electricity bills - now is March 2023 , and finally found out that that humidifier never shuts off, even after reaching desired humidity and blows ice cold air. I shut it off and my electricity usage went down dramatically. What a crap!

The setup is absolutely easy. Plug in and play. I can already tell the difference in air quality right away after the first night.

Great product! Get’s the job done! I purchased temporarily until I was about buy a commercial dehumidifier. May not need to unless the humidity level rises!

Stopped working right at a year old display works unplug and power fan kicks on but stops running after bit even when it on continuous run says 70% humidity not pulling any water into tray

Worked well until it quit. I know HVAC and dehumidifiers and it is low on refrigerant - part of the coil freezes up and the unit runs without removing moisture. It uses R410a which runs at high pressure as compared to the older freon. I think the design/materials of the refrigerant system in this unit is borderline and it simply leaks after a year or so. I spent an hour waiting to talk to a warranty rep to see if GE could do anything and simply gave up. Very frustrating and expensive experience.

Complete junk. I have had two of these in the past 5 years, both have failed. They don’t make these to last.

I currently have my third GE Dehumidifier within 4 weeks. The first unit the water pump did not work. The second unit the humidity control would run constantly, no matter if set for 45 or 60 %. Have an independent humidity gauge in basement and it would show 42% level, but unit would not stop . Brought both back to HD. Now have Third unit for two days, is the third a charm? GE units made in China so shipping in containers across ocean and how are they carefully handled in transport? The price point to me for Ge versus a Fredrich was what is keeping me engaged plus other brands are not in stock like Westinghouse.

Hoping this unit lasts longer then the first GE dehumidifier I bought. Below is the nameplate off the old one. This one is slightly smaller so hopefully some improvements were made to the design. It looked like there was a hole in the coil. There was a lot of rust on the plates around the coil and now refrigerant in the system.

Works wonders! Helps our home so much

This GE dehumidifier was the 3rd dehumidifier we purchased lately. The first 2 all worked well in dehumidification, but all has issues with the water pump functions. Finally we got the GE dehumidifier. It works well in all functions including the pump. So far we are happy with it. Hopefully it will bring us comfort in many years to come.

Great value as a result of: quality, features (various settings and water drainage options, etc.), cost, and appearance…Loving the purchase thus far!!!

Really disappointed with this dehumidifier from GE. I had this one for less than 2 years - worked well for a while, then the compressor has stopped working. The fan comes on for a little bit, but the compressor does not come on and the fan eventually shuts off (setpoint is 40%, humidity is 60%). It's even more aggravating because I had another GE dehumidifier that lasted ~3 years before this one, but in a moment of weakness I thought I'd give GE another chance. My mistake.

Although my basement is finished(raised ranch) there is a damp smell present at times, especially after it rains. I purchased this as a replacement unit, plugged it in, and within minutes the damp smell was gone! I am very please with the performance, appearance, and cost of the unit.

I have a 4500 sf shop within 3 days this dehumidifier had totally dried out everything I was very impressed with it very good quality machine.

I had the same experience as other people’s reviews. Bought this the summer of 2019 and noticed it was not collecting water last summer and it will only run the fan for 10-15mins then shuts off. Water catch basin is bone dry and the humidity is 60%. Would not recommend GE dehumidifiers

Only lasted one summer , wl run for 15 min and shut off my opion is its a terrible unit there support is also terrible they never reply so I'm out 279 dollars they stuck dont buy

I purchased this because I moved to the Seattle area and a contractor recommended a dehumidifier to reduce moisture downstairs. Previously, I've appreciated GE products and always bought them through Home Depot; however, this one has proved to be a disaster. It worked for approximately three days and then the display malfunctioned, showing partial numbers that didn't change when the buttons were pressed. Also, except for the power button, the other functions were no longer available. When the fan dramatically increased speed and then slowed, I gave up and contacted GE. On October 8th, I spoke to two agents, and the second one promised that a new dehumidifier would be sent to my house within 5-7 business days followed by a box to return the original. Neither arrived. I've been on long holds with GE since to no avail. The recording advocates choosing the call-back option, but no one calls back. I'm on hold, probably sixth time, to find out where to return it. If I receive no satisfaction, I'll contact my Credit Card company to dispute the charges. This is a real shame, as they used to be a solid American appliance company.

Bought to replace DeLonghi that stopped pulling water after 3-4 years. Appears to be a consistent theme no matter the brand. Bought extended warranty for 45 from HD. Anyway - basement odor gone in one day. Humidity level now at 50 percent. Drain pump routed full length to washing machine drain - all good so far. One point though —- The unit does not immediately shut down when the bucket is removed as described in the instruction manual. When removed the compressor shuts down and the fan will continue for 3 minutes or so. Appears to normal operating procedure. Found issue in a 2013 post re a Kenmore. Finally someone pointed this out and it applies here too. After 7 years you’d think they would revise instructions (kenmore, GE I believe made by same company). Anyway pump works and that’s critical for me. I recommend the product.

Works great. Really does the job keeping humidity in check in our bathroom. Pump works great too, no more emptying the bucket twice a day. Just need to remember to properly clean the bucket a couple times a month. I ran the water discharge line into the toilet bowl, so when the seat is down you don't even know it's there. One tip if you do this, secure the line to keep the force of the water discharge from working the line out of place. I used a zip tie to secure the line to the toilets water inlet hose, but will probably make a plastic clamp from a milk jug to fasten it to one of the toilet tank bolts one of these days. The dehumidifier discharge line is thin but made from a stiff material so it can't make sharp 90 degree bends, but it is flexible enough you can route it as needed to get to your drain, and the hose that comes with it is generous in length.

The product was damaged and the pump doesnt work. If I didn't need it like right now I would have taken it back. Got way less than I paid for .

Easy setup. Love the pump.