This was a replacement for a previous model that lasted over ten years without any problems. Since the replacement model appears to be almost identical to the previous model, I am hopeful that it will last just as long.
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Recommended
Customer review from insinkerator.com
Jul 24, 2023
Installation went fine, but the actual function is not so good. The water spits out pretty quickly and not in a steady stream. I have to hold a cup underneath rather than being able to set the cup in the sink because the spout doesn’t reach out far enough from the edge of my sink. Also, the handle is loose in jiggly, and I don’t know if it’s supposed to be that way.
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Response from InSinkEratorJul 26, 2023
Good day, Brenda. We're sorry to hear that the water flows in an unsteady stream. Upon installation, that is normal during initial start-up as the water inside the tank is boiling. Also, the handle may look loose, but it is designed to spring forward to automatically turn the faucet off. If the water spitting continues, feel free to visit our troubleshooting guide at this link: https://tinyurl.com/sat33nad, which may help fix the issue. Should you need further assistance, contact us via https://support.insinkerator.com/app/ask. Thanks!
Verified Purchase
Nov 20, 2018
Wonderful hot water tap
My family is excited to be able to have tea / coffee far quicker now that we no longer need to boil water. The install took longer than I thought because adapters weren't an option as I had to replace the angle stop on the pipe. Now that I have the filter, heater and tap installed it's wonderful and matches my faucet rather well in style and finish.
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Recommended
Customer review from insinkerator.com
May 31, 2018
Looks and works great...time will tell
Love the look and very easy installation. This unit gets normal use. I hope they improved the tank over the last generation, I had to replace two heater tanks over a five year period,
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Recommended
Customer review from insinkerator.com
Oct 30, 2016
Easy installation with an elegant look
I have other InSinkErator products and this was a great addition. The hot water dispenser was easily installed, did not take up much space under the sink and the faucet feels like a quality product.
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Recommended
Customer review from insinkerator.com
Apr 10, 2016
Performs well...as promised
I have only recently had this product installed so have only used it a few times but it performs well as expected. Water is always very hot and does not come out so hard and fast that is splashes in and back out of the cup as I have seen others do in the past.
You can hear it when it heats up but it's not so loud that it's annoying.
Very pleased and satisfied with this product.
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Recommended
Customer review from insinkerator.com
Jan 25, 2016
Exceeded my expectations
This hot water dispenser replaced a previous dispenser by the same manufacturer, InSinkErator.
The product performs better than expected. Installation was easy because all the plumbing was already in place. I just had to connect the new unit to the existing lines. If you're like me, and want a cup of tea or coffee without waiting for a pot of water to boil, you'll love this product.
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DIY
Verified Purchase
Recommended
1 found this review helpful
Sep 1, 2015
GOOD VALUE NOT THE MOST PRETTY
the one and only insta hot on the floor for sale a my local store . It is functional, replaced a very bulky but decorative Kitchenaid brand . this is a slim design which gives countertop appearance of looking cheap. the fixture Functions well and heats fast . Very easy install for DIY.
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Pro
Verified Purchase
Recommended
2 found this review helpful
Dec 4, 2013
Works great - so convenient
Loving the convenience of instant coffee, tea, and filling pots for cooking. No problems so far (had it for 6 mos). Looks nice and does what it's supposed to do. We had a plummer install the hot water dispenser and a new faucet at the same time.
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Recommended
Customer review from insinkerator.com
Oct 20, 2013
Functional product
This hot water faucet and tank are a great addition to our kitchen. The copper line was short but the addition of a short flex piping resolved the problem. We bought it to replace a Kenmore product which no longer exists. We hope it lasts just as long. It works fine...no dripping from faucet and water always hot, lever easy to pull and seems durable. I even spray painted it to match my bronze kitchen sink faucet. This faucet model only comes in two finishes. What I like the most about this brand, is it's just the right height. Other brands are too high and to not have the right proportion to a new style kitchen faucet.
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Pro
Verified Purchase
Recommended
15 found this review helpful
May 15, 2024
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Verified Purchase
May 1, 2024
Wouldn't want a kitchen without it
We are on our third hot water tap and we would not want a kitchen without it. We use it for making instant hot beverages, cooking, warming dishes, opening jars, cleaning gunky utensils (i.e. dissolving the peanut butter off a knife, etc.).
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Recommended
Customer review from insinkerator.com
Mar 18, 2024
Must Have
We have used this water heating method for over 20 years! It makes a perfect cup of tea and coffee. Use it to start cleaning greasy pots and pans or rinsing off a butter knife or peanut butter. It's always hot and ready. Even during a power failure we still have some heated water to make a beverage. Ever since we had a "smart" Kettle that didn't automatically turn itself off and started a fire on our laminate countertop, we have always used this brand for our hot water dispenser! Each has lasted on average, 10years! And we have hard well water with a water softener. I definitely recommend. Just be careful with kids that don't know that it dispenses extremely hot water!
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Recommended
Customer review from insinkerator.com
Mar 17, 2024
Great Product
This is a great product. It is wonderful to make your beverage by just turning on the tap and not having to boil a kettle. No more tea kettle.
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Recommended
Customer review from insinkerator.com
Feb 15, 2024
Great idea….doesn’t last
it is a great indulgence to have instant boiling water in your kitchen, and this device delivers. The problem is that, for the cost of it, it doesn’t last very long before it starts leaking. I am on my third one! At best, I have had it last 5-6 years, before there is a pool of water beneath it in the cupboard or even onto the floor. We really have had to think it over before replacing it and our plumber agrees that there is a defect in the design. This time he added clamps to the connection to see if that works. I am lucky I can afford to keep replacing it.
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Response from INSINKERATORFeb 16, 2024
Hi, thank you for sharing your experience with our hot water product, and we're sorry to hear about the issue with leakage. Your feedback is valuable to us, and we'll certainly look into ways to enhance the durability and longevity of our products. Your loyalty to our brand is appreciated. If you have any concerns with your unit or need assistance, you can always reach out to us via https://support.insinkerator.com/app/ask.
Customer review from insinkerator.com
Jan 24, 2024
by
Verified Purchase
Jan 18, 2024
Failed after three years
This unit started losing its ability to maintain temperature after three years. After gradually increasing the setting for a few months, it's now cranked and only heats the water to 140 degrees. That's at the 3 1/2 year mark. The owner's manual is quite helpful on the subject: "replace tank". Of course the warranty is three years--gee what a surprise. Planned obsolescence at it's finest. Avoid this product if you want something that will last. I'll be replacing it with another brand.
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Response from InSinkEratorJan 27, 2024
Hi Seagig, thank you for sharing your experience with us, and we apologize for any inconvenience caused. We understand your frustration, and we'd like to learn more about your experience and see how we may be able to help. You can reach out to us directly at https://support.insinkerator.com/app/ask. We hope to regain your trust in the future.
Jan 17, 2024
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Verified Purchase
Jan 4, 2024
Did not have all the plumbing fixtures needed
Product is awesome
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Verified Purchase
Dec 23, 2023
I love the instant hot water, I use it every day for cooking and my tea.
This is a great product and has been reliable and problem free for 8 years. When the original product did display a problem, Insinkerator was quick to assist us with the fix. Would highly recommend.
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Recommended
Customer review from insinkerator.com
Dec 20, 2023
Replaced the old leaking one ,it works like a charm ..:)
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Verified Purchase
Nov 1, 2023
Dispenser Handle was defective
It was easy to purchase online and there were no issues with delivery. A professional plumber did the installation and advised that the Dispenser Handle was defective -- it leaked. I called Home Depot customer service but issues on their end wouldn't allow me to continue with the return process. I was instructed to try calling back in a few hours. Nope. I then called Insinkerator and they are sending me a replacement. I will update my review on the product once I receive the replacement.
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Response from InSinkEratorNov 3, 2023
Hi Taylor, we appreciate your feedback, and we're sorry for the inconvenience caused during the return process. We're glad to hear that InSinkErator is assisting you with the replacement. If there's anything further we can do to assist you, please don't hesitate to reach out to our customer service team. We look forward to ensuring your satisfaction with our products and services in the future.
Oct 4, 2023
Had to make a special trip to Home Depot to purchase a brass clamp for $5, that SHOULD should have been included in the packaging! What a disappointment!
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Response from InSinkEratorOct 9, 2023
Hi Laura, thank you for sharing with us. Unfortunately, it would be impossible to include all of the necessary plumbing parts to accommodate the various plumbing configurations our customers have. We have determined the most common parts needed and included those. We apologize for any inconvenience this may have caused, and we will make note of your feedback.
Verified Purchase
Aug 18, 2023
The faucet does not fit the filter I have
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Response from InSinkEratorAug 18, 2023
Hi, Simone. We're sorry to hear that the filter you have does not fit the View model faucet. If you're using an InSinkErator filter system, it would be unusual that it would not fit. If not, we can't confirm its compatibility with other filter brands. For best results, we recommend you use InSinkErator parts and accessories with InSinkErator units. If you require additional help, feel free to contact us via https://support.insinkerator.com/app/ask. Thanks!
Verified Purchase
May 11, 2023
Hot water dispenser
Timely delivery. Works as expected!
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Verified Purchase
Recommended
Mar 29, 2023
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Verified Purchase
Dec 8, 2022
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Verified Purchase
Nov 9, 2022
Love it! Just what I wanted for our anniversary!...
Love it! Just what I wanted for our anniversary!
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Verified Purchase
Oct 22, 2022
The Hot Water Dispenser Works Great!
Replaced an 12 yr old InSinkErator with a new model. Easy installation and the new model works great. Looking forward to several years of hot water for a variety of uses.