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Customer Reviews for KOHLER Duostrainer 4-1/2 in. Sink Strainer in Vibrant Stainless

Internet #205786820

Model #K-R8799-C-VS

Store SKU #1002151529

  • Fits sinks with standard 3-1/2- or 4-inch outlet
  • Durable design for long-lasting performance
  • Quick and easy installation

Customer Reviews

  • 4.2
    out of 677 reviews
  • 54% recommend this product
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Showing 1-30 of 677 reviews
The Kohler Duostrainer 4 1/2 worked as described.
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Black paint peeling off
It has been 43 days since I moved to my apartment and this sink strainer started peeling off…
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Response from Kohler Product ExpertApr 11, 2024
Dear F3ma, this is Sarah with Kohler Co. Thank you for bringing this matter to our attention, and I apologize for the inconvenience you’ve experienced with your sink strainer. As a company committed to quality, we take such feedback seriously. Peeling finish on a sink strainer is certainly not the experience we want our customers to have. To properly care for the finish, we recommend using Kohler Faucet Cleaner. Using another product which has not been tested, can cause unknown reactions to the finish. We would love to connect with you directly to learn about your unique experience, to find the best solution. Please email our team at KohlerCustServ@kohler.com. Kindly, Sarah S., Kohler Customer Service
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    Excellent and easy attachment. The best.
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    Pretty easy to install - just go slow and make sure it’s aligned evenly in the cut out. Use plumbers putty. Looks great. Strainer works well.
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    • Verified Purchase
    Worked great color matched perfectly
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    Won’t hold water
    $60 for a drain that won’t hold water cheap little rubber O-ring. Unbelievable.
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    Response from Kohler Product ExpertMar 5, 2024
    Hello Mike, my name is Meli with Kohler Co. I am sorry to read your Duostrainer is not holding water. Due to the design of some sinks, the oring on the Duostrainer basket may need to be removed to create a watertight seal. If we can assist with your installation further, please email our customer care team at KohlerCustServ@Kohler.com. We are here to help. Sincerely, Meli A., Kohler Customer Service
      Good quality, better than the ones that came with the new sink. Very solid and easy to install.
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      Painted poorly
      We've only had this drain basket installed a couple months. It has had normal use. We have not used abrasive cleaners, or otherwise scraped it. The paint is flaking off.
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      Response from Kohler Product ExpertJan 31, 2024
      WilliamB, my name is Jessica with Kohler Customer Service. I am sorry to hear the finish is peeling off of your Duostrainer. This is nothing you should expect during normal use. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. We would like to connect with you to aid in a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
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        DO NOT BUY if you are going to pour hot water in the sink/drain. Really disappointed with this product, we thought “Kohler” should be great. Installed in new kitchen sink, daughter cooks pasta in water and when done poured in the sink, next thing you know the black is peeling off the drain strainer. Will be inquiring about return/refund. Very disappointing!
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        Response from Kohler Product ExpertJan 22, 2024
        Hello BobT, this is Lisa with Kohler Co. I am sorry to read of the concerns with your sink drain. This is certainly not something you should anticipate. We are more than glad to help with a resolution. Please feel free to reach out to us at KohlerCustServ@Kohler.com for further assistance. We look forward to hearing from you. Sincerely, Lisa A., Kohler Customer Service
        • Verified Purchase
        Black paint peeling off
        We thought because of the good name of the product that we were getting a high quality product. It was pretty … more pricey than most but we trusted the kohler name. We installed on December 24. It is now Jan 9 and paint is working. Sink is well cared for no harsh cleaners or banging around dishes. I have nice rubber Matt. Very sad very dissatisfied
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        Response from Kohler Product ExpertJan 10, 2024
        Hi Maddie, this is Sarah with Kohler Co. I am truly sorry to hear your Kohler drain is peeling. We would love to connect with you directly to provide warranty assistance. Please email our team at KohlerCustServ@kohler.com. Sincerely, Sarah S. Kohler Customer Service
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          • Verified Purchase
          Work well with my kohler sink.
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          Kohler strainer
          Less then 2 weeks installed and the paint is chipping off the strainer. Very poor quality for the money spent! Very disappointed. New kitchen remodel.
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          Response from Kohler Product ExpertNov 13, 2023
          Hi Lisa, this is Sarah with Kohler Co. I am very sorry to read that the finish is chipping off of your Kohler Duostrainer. This is not at all what you should expect during normal use. To properly care for the finish, we recommend using Kohler Faucet Cleaner. Using another product which has not been tested, can cause unknown reactions to the finish. We would love to connect with you directly to learn about your unique experience, to find the best solution. Please email our team at KohlerCustServ@kohler.com. Sincerely, Sarah S. Kohler Customer Service
            Good quality and easy to install.
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            it was easy to assemble and install.
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            This is an excellent high quality sink strainer that picks up everything.
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            Plumber always insists this is the best sink strainer so I buy it for every kitchen sink. It has weight and quality you can feel when you lift it out of the drain to clean it. As a property manager I want fixtures to withstand heavy wear and tear and look great and this strainer does.
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            Showing 1-30 of 677 reviews

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