#1 Home Improvement Retailer

Customer Reviews for Lutron Caseta Smart Hub (L-BDG2-WH)

Internet #206148281

Model #L-BDG2-WH

Store SKU #1001399951

  • Control and schedule lights from anywhere via the Lutron app
  • Expand beyond lighting with other leading connected home devices
  • Maximum number of connected devices: 75

Customer Reviews

  • 4.7
    out of 116 reviews
  • 87% recommend this product
Filter by:
Showing 1-30 of 116 reviews
The perfect lighting solution!...
The perfect lighting solution!
by
  • Verified Purchase
by
  • Verified Purchase
by
  • Verified Purchase
The best system for switches
Installed the lutron bridge years ago when I moved in. About 7-8 years ago. It still works and has never NOT WORKED Lutron is a rock solid system that does not rely on wifi to operate (unless using the app) Its expensive but worth it.
by
    • Recommended
    by
    • Verified Purchase
    Integration is not good...
    Integration is not good
    by
    • Verified Purchase
    by
    • Verified Purchase
    I still cannot get the darn thing to work....
    I still cannot get the darn thing to work.
    by
    Response from lutronMay 10, 2022
    ​​We're sorry to hear that you can't connect to your Lutron Smart Bridge. We would like to hear more from you about your experience to see how we can help. Please reach out to our dedicated Customer Satisfaction team at: customersatisfaction@lutron.com, or call us at: 1-844-LUTRON1. We're here 24/7, so please call us any time. lutron
    • Verified Purchase
    by
    • Verified Purchase
    by
    • Verified Purchase
    by
    • Verified Purchase
    So far it has worked flawlessly. Nothing else to...
    So far it has worked flawlessly. Nothing else to say.
    by
      by
        by
          So much easier having the bridge and using my cell...
          So much easier having the bridge and using my cell phone instead of several remotes.
          by
            by
              by
                Great product allowing blinds control on phone! It takes a...
                Great product allowing blinds control on phone! It takes a minute to program with phone and you need someone else to push button on blinds to program. But once programmed easy to use!
                by
                • Verified Purchase
                Easy to set up and works great...
                Easy to set up and works great
                by
                • Verified Purchase
                Easy to setup with HomeKit and add new devices....
                Easy to setup with HomeKit and add new devices.
                by
                • Verified Purchase
                Did not work at my location...
                Did not work at my location
                by
                Response from lutronMay 18, 2021
                We're sorry to hear that your Caseta Smart Bridge didn't work for you. We'd like to hear more about what happened to see how we can help. Please reach out to our Customer Support team at support@lutron.com, or by visiting lutron.com/support.

                Mike S. @ Lutron Support lutron
                • Verified Purchase
                The Caseta Smart Bridge works well with the Caseta dimmer...
                The Caseta Smart Bridge works well with the Caseta dimmer switches. We are able to control the lights with Alexa.
                by
                • Verified Purchase
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                • Verified Purchase
                Excellent quality with all the features I wanted....
                Excellent quality with all the features I wanted.
                by
                • Verified Purchase
                Why can't I tell the switch to turn off?
                Why can't I tell the switch to turn off?
                by
                • Verified Purchase
                Excellent solution for not having to have to move from your couch in order to turn on/off or dim ...
                Excellent solution for not having to have to move from your couch in order to turn on/off or dim your lights. Works with Alexa too.
                by
                • Verified Purchase
                • Recommended
                The Smart Bridge works great. The PROBLEM is that when...
                The Smart Bridge works great. The PROBLEM is that when buying the Lutron switches at Home Depot they don’t sell the Smart Bridge that makes them work, SO I had to then order it online- REALLY INCONVENIENT. It used to be that Home Depot sold everything to do a complete project in the store. Why not for this?
                by
                • Verified Purchase
                Easy to install but its a pain to work with...
                Easy to install but its a pain to work with the required bulbs I ordered the correct ones yet only two of the four I got worked it’s frustrating
                by
                Response from lutronMar 10, 2021
                We're sorry to hear that you're having issues with your dimmers working with LEDs. We'd like to hear more about what happened to see how we can help. Please reach out to our Customer Support team at support@lutron.com, or call us 1-844-LUTRON1. We're here 24/7, so please call us any time!

                Mike S. @ Lutron Support lutron
                • Verified Purchase
                by
                • Verified Purchase
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                • Verified Purchase
                Showing 1-30 of 116 reviews