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Customer Reviews for MCOCOD 66-72.75 in. W x 76 in. H Double Sliding Frameless Soft Close Shower Door in Matte Black with 3/8 in. Clear Glass

Internet #320877056

Model #DS13-72x76-BL

Store SKU #1007926913

  • DS13 series has USA design patent. Soft-close for open and close
  • Double-sided easy-clean glass reduces water and stain adhere
  • SGCC certified tempered glass. Shower access on both sides

Customer Reviews

  • 4.8
    out of 108 reviews
  • 100% recommend this product
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Showing 1-30 of 108 reviews
While I really liked the quality of the door components I just can’t rate it a 5 because of the absolutely horrible instructions. Installing one the second time would be a breeze but I, like many other buyers will probably only do it once and I feel bad for anyone who’s not very mechanically inclined. It boggles my mind that they could put together such a nice door but not be able to hire an English speaking qualified person to create some good instructions. It just makes it take so much longer to do it. I recommend leaning the package ( which is certainly too heavy for any one person to handle alone) upright leaning against a wall as opposed to lying on the floor. Unpacking the glass while upright is a lot easier than needing two people to lift them off the floor and get them vertical. My 69.75” opening resulted in enough overlap of the doors that the large middle seals weren’t necessary (as long as you have the overlap facing away from the shower head). The directions don’t mention that you should (or how you would) install the centered bottom glass guide before hanging the second door, making it almost impossible to drill the hole for and then screw down the guide block. Last tip is to position the sill anti-splash angle strip into position and apply masking tape the full length along both the inner and outer edges. Then remove the angle, silicone the bottom and then slide it under the guide block. The tape keeps you from smudging silicone all over the place. Tape crosswise over the angle to the sill to hold it in place until the silicone cures. When cured, peel the long strips of tape taking all the excess silicone with it. The door is gorgeous when done well. I would certainly buy it again or recommend one. Assuming you can figure it out.
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Response from MCOCODAug 17, 2023
Thank you for your suggestion. Here are the explanations we give:
1. Regarding the manual, we are in the process of updating the instruction manual inside the package, and what you have received may not be the latest version of the manual. You can download the latest instructions from the Installation Guide on the product page or visit ''mcocodsupport.com'' for more information.
2. Regarding the package upright, we can't confirm that every customer will stand it well, and if not it could cause the package slip and fall over and be a safety risk.
3. Wide Door Seal is designed for shower that don't need to cut guide rail, enhances the waterproof performance, which is standard. If your shower does not need it, you can contact us for narrow door seal.
4. As shown on page 11 of the instruction manual within the Online Installation Guide, the installation criteria is as follows: After placing the guide block in the center in the correct position, make sure that the glass is vertical, draw the hole-punching point, move the guide block and the glass out of the way, punch the holes, and then install the guide block. We have show you the diagrams at manual, if you have any doubts you can watch the steps in the installation video.
5. Your suggestion about gluing is great and we will take consideration. It's best to remove the glass corner protector after the installation is complete, it will not interfere with the installation. Thank you for your valuable comments, we will try to do better. Thank you very much! mcocod
  • Verified Purchase
2 found this review helpful
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  • Verified Purchase
Very elegant shower door. The door was very heavy, installation was moderately easy except for the weight. You definitely need three or four hands to hang the glass doors.
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Response from MCOCODAug 10, 2023
Thank you for 5-star review and choosing MCOCOD DS13 Patented Shower Door to remodel your shower. MCOCOD focuses on bringing you high-quality luxury shower doors.Thank you very much! mcocod
  • Verified Purchase
1 found this review helpful
The quality of this is amazing. The glass is as good as any class company. All of the parts were excellent. This shower door looks like it was done by a glass company. Self-closing doors will prevent it from breaking. For the price, it is excellent. A couple of challenges, first, the website on how to install it didn't work. I had installed several shower doors but never a frameless. There is template for drilling holes, which is a great idea, but the quality of the template was so good, I thought that it went into the door. The instructions are not very good. How to adjust the rollers, etc.. What should have taken me 2 hours at most, took me nearly a day. The good news, the next one will go up in two hours! Why 5 stars? While I thought the directions and lack of video made the job much more difficult than expected, the overall quality and all of the materials were excellent. PLEASE WORK ON THE INSTRUCTIONS AND PUT IT ON YOUTUBE!
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Response from MCOCODAug 10, 2023
Dear Customer, I'm apologize for the inconvenience. We are currently updating the manuals for the existing stock of the DS13, some of the manuals are not the latest version as there are many wooden boxes that need to be replaced with the manuals. We recommend downloading the instructions within the installation guide on The Home Depot product page, the installation video you can also find in the product picture catalog. There is also a corresponding installation video currently available on youtube, search for ''MCOCOD DS13'' on YouTube and find the video posted by MCOCOD shower door. Or visit ''mcocodsupport.com'' where you can find the DS13 instructions, installation video and shower stall installation requirements. Thank you for the 5 star rate, we will try to do better. Thank you very much! mcocod
  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
Great product prompt service
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Response from MCOCODJul 28, 2023
Thank you for 5-star review and choosing MCOCOD DS13 Patented Shower Door to remodel your shower. MCOCOD focuses on bringing you high-quality luxury shower doors. mcocod
  • Verified Purchase
Beautiful door. Love the slow self close.
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Response from MCOCODJul 20, 2023
Thank you for choosing MCOCOD DS13 Patented Shower Door. MCOCOD focuses on bringing you cozy shower time.Thank you very much! mcocod
  • Verified Purchase
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  • Verified Purchase
Had Them installed and they are even more than I expected, real heavy duty well designed and best of all they look GREAT.
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Response from MCOCODJul 13, 2023
Thank you for choosing MCOCOD to remodel your shower. We hope you would enjoy the cozy shower experience it brings you! mcocod
  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
The product is good. We got broaken glass in first ship but it was replaced by HD right away and reshipped the product so we were able to install. This worked perfect and look solid. Glad I purchase this then going for custom due to oversized door requirements.
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Response from MCOCODJul 7, 2023
We apologize for delay in order delivery due to broaken glass, and we will work to optimize product packaging to minimize breakage possibility. 76x76'' custom size is the perfect extension to the large shower stall, we hope you would enjoy the cozy shower experience it brings you. Thank you! mcocod
  • Verified Purchase
2 found this review helpful
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  • Verified Purchase
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  • Verified Purchase
Doors look very nice on shower. Two man...
Doors look very nice on shower. Two man installation a must.
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Response from MCOCODJun 3, 2023
Thank you for choosing MCOCOD to remodel your shower. We hope you would enjoy the cozy shower experience it brings you! mcocod
  • Verified Purchase
1 found this review helpful
Seems to work well, looks great. Let's see how long...
Seems to work well, looks great. Let's see how long that lasts.
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Response from MCOCODMay 26, 2023
Thank you for 5-star review and choosing MCOCOD DS13 Patented Shower Door to remodel your shower. MCOCOD focuses on bringing you high-quality luxury shower doors.Properly installed soft-closes will last for long time, it has been tested 100,000 times and can last 20-years, more safety and stable. Please contact us for free warranty in case of failure. Have a good day! mcocod
  • Verified Purchase
My contractor had no issues. So far so good!...
My contractor had no issues. So far so good!
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Response from MCOCODMay 26, 2023
Thank you for the 5-star review and for choosing MCOCOD to remodel your shower. We hope you would enjoy the cozy shower experience it brings you! mcocod
  • Verified Purchase
Overall, I'm very pleased with this shower door. Very...
Overall, I'm very pleased with this shower door. Very substantial and solid, and especially love the soft close feature.
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Response from MCOCODMay 26, 2023
Thank you for the 5-star review of DS13 and for choosing MCOCOD to remodel your shower. We hope you would enjoy the cozy shower experience it brings you! mcocod
  • Verified Purchase
Great door, awful instructions...
Great door, awful instructions
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Response from MCOCODMay 26, 2023
Thank you for your comments and feedback. We are sorry for the inconvenience, We recommend download the installation guide on the Homedepot online page, which is the latest version of the installation instructions.Due to the large number of shipments that have left the factory so it's difficult to replace the manuals, and shipments with new manuals are in transit. Thank you for your understanding. If you have any questions please contact us. Email: manager10@mcocod.com. Phone: (626) 890-3620, PST. We look forward to assisting you solve the issues. Thank you! mcocod
  • Verified Purchase
1 found this review helpful
Very nice shower door system, had some missing hardware but...
Very nice shower door system, had some missing hardware but was handled in reasonable time. Very pleased
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Response from MCOCODMay 26, 2023
Thank you for the 5-star review and for choosing MCOCOD to remodel your shower. We hope you would enjoy the cozy shower experience it brings you! Thank you again for your approval of DS13 and our service. mcocod
  • Verified Purchase
by
  • Verified Purchase
Did have good experience with this buy. Squishy noise was...
Did have good experience with this buy. Squishy noise was there after install. How it is built looks different in pictures. Side bumpers should be in transparent color to look better. It is look odd right now.
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Response from MCOCODMay 20, 2023
Hi SURAJ, I'm sorry to hear what you said about the noise that exists after installation, it may be that the soft-close is not adjusted properly, please refer to the online page Installation Guide in page 12 to adjust the soft-close to perfect condition. Both sides of the door are door seals to stop water splashing out. If you have any other questions please contact us. Email: manager10@mcocod.com. Phone: (626) 890-3620, PST. We look forward to assisting you solve the problem. Thank you! mcocod
  • Verified Purchase
beautiful frameless doors but soft close only works one way
beautiful but hard to install
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Response from MCOCODMay 20, 2023
I'm sorry to hear that you are having difficulty with the installation. If it's difficult to do please contact professional contractor to install this shower door and we suggest you download the Installation Guide on the online page which is the latest installation instruction. If the soft-close can only be used in the closed way after installation, please refer to page 12 of the online Installation Guide. Please place the Anti-jumping knob into the soft-close groove when closing the door, adjust the distance to the groove of 0.04 in.(1mm), adjust the Anti-jumping knob height then fix it to start testing soft-closing effect. If the soft-close inner hook can not be brought to the door opening position, the anti-jump knob height is too low, need to adjust upward a little. If the soft-close inner hook can be brought to the door position but when you close the door the anti-jump knob hit the inner hook loudly or open the door can not be separated from the groove means that the anti-jump knob height is too high need to adjust downward little. Please follow this guide to adjust the soft-close. If you have any other questions please contact us. Email: manager10@mcocod.com. Phone: (626) 890-3620, PST. We look forward to assisting you solve the problem. Thank you! mcocod
  • Verified Purchase
1 found this review helpful
Absolutely love it, took some time but definitely worth it!...
Absolutely love it, took some time but definitely worth it!
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Response from MCOCODMay 19, 2023
Thank you for the 5-star review and for choosing MCOCOD to remodel your shower. We hope you would enjoy the cozy shower experience it brings you! mcocod
  • Verified Purchase
1 found this review helpful
Poor Installation Instructions
The doors are beautiful however the installation instructions are awful. We inadvertently cut the top rail before we realized the slow close mechanism was already in the track. We realized it after installation was complete. One side does not slow close. We will be ordering new slow close mechanisms for one end.
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Response from MCOCODMay 12, 2023
Sorry for the inconvenience, as DS13 is currently in the process of updating the product manual, the manual you get in the package may be an abbreviated version. Now lot of products have already left the factory and it's difficult to change the manual. Recommended download the installation guide on the online product page which is in detail. Please check ''Note before installation'' No.7 and ''Safe tips''. For missing soft-closes please contact us for replacement. Email: manager10@mcocod.com. Phone: (626) 890-3620, PST. Thank you very much. mcocod
    • Recommended
    1 found this review helpful
    The quality of this door was beautiful and it was...
    The quality of this door was beautiful and it was delivered quickly. The soft close is amazing and the glass is high quality
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    • Verified Purchase
    Beautiful. We loved it....
    Beautiful. We loved it.
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    Showing 1-30 of 108 reviews

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