Customer Reviews for MOEN Adler 2-Handle 1-Spray Tub and Shower Faucet in Chrome (Valve Included)

Hello Nathan and thank you for the feedback you provided on the Home Depot website regarding the Moen Adler 2-Handle 1-Spray Tub and Shower Faucet. We are sorry to hear the material make-up of the product isn’t what you expected. This unit is backed by a limited lifetime warranty. Our Product Specialists are here to provide further technical/warranty assistance if ever needed. We can be reached Monday through Friday from 8am-7pm EST at 1-800-289-6636.

Hello PlumberMan and thank you for your opinion and feedback you posted on the Home Depot website. We do appreciate your business and we regret our Moen Adler 2-Handle 1-Spray Tub and Shower Faucet in Chrome (Valve Included) did not meet your expectations and we hope you will try us again in the future. Should you require any warranty or pre-purchase assistance, please feel free to call us at 1-800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.

Hello Sharon and thank you for your feedback on Home Depot’s website for our Moen Adler 2-Handle 1-Spray Tub and Shower Faucet with Valve in Chrome (Valve Included). The issues described in your review would have been best handled under Moen’s Lifetime Limited warranty. As the original purchaser of the Moen Adler tub and shower faucet, you can contact Moen directly under the product’s Lifetime Limited Warranty. We would be delighted to troubleshoot the issue and present you with warranty options to quickly resolve the matter. Should you require any warranty or pre-purchase assistance, please feel free to call us at 800-289-6636. Our business hours are 9:00 a.m.-5:30 p.m. Eastern Time Monday through Friday.

Hello Redpaintingfool and thank you so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to hear your opinion. The Moen Adler 2-Handle 1-Spray Tub and Shower Faucet with Valve in Chrome (Valve Included) was designed for retro-fit installations or remodels. We are sorry that the Moen Adler 2-Handle 1-Spray Tub and Shower Faucet with Valve in Chrome (Valve Included) did not meet your expectations. Should you require warranty assistance for this fixture, please call us at 1-800-289-6636. We are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Thank you bo so much for the feedback you posted on Home Depot’s website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Adler 2-Handle 1-Spray Tub and Shower Faucet with Valve in Chrome has a limited lifetime warranty. Please contact us for a replacement faucet at 800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday Eastern Time.

Hello CHARLES and thank you for the feedback you posted on the Home Depot website regarding the Moen Adler 2-Handle 1-Spray Tub and Shower Faucet. We are sorry to hear that the material makeup of some of the parts wasn’t what you expected. This product is backed by a limited lifetime warranty. Our specially trained Product Specialists are available for technical/warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Thank you so much for the feedback you posted on the website. The Moen Adler 2-Handle 1-Spray Tub and Shower Faucet in Chrome (Valve Included) uses enhanced polymers to make these parts resistant to corrosion and rust; the enhanced polymers are tested to ensure they are durable over time and usage. Should you need assistance or have questions regarding this product, please contact Moen directly at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

Hello Marnie and thank you for the feedback you posted on the Home Depot website. We are sorry to hear of the difficulties you experienced with the Moen 82602 Adler 2-Handle 1-Spray Tub and Shower Faucet in Chrome (Valve Included). What you are experiencing is not consistent with the quality we strive to provide. When you run water out of the tub spout and there is also water coming out of the showerhead is a condition we refer to as Stacking. This condition can best be described as the water leaving the tub spout is not able to get out of the spout fast enough and the water begins to back-up behind the wall. The only place for the water to back up is up the shower pipe and out the showerhead. Moen engineers our products to provide exceptional performance provided that the installation guidelines are followed. This includes spacing between components, minimizing the number of “elbows” used in the plumbing configuration and the use of recommended piping materials. We are sorry to hear that you are returning the Moen 82602 Adler 2-Handle 1-Spray Tub and Shower Faucet in Chrome (Valve Included) and we hope you will give us a try again in the future. Moen product specialists are available for pre-purchase, installation, and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Hello and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the Moen 82602 Adler 2-Handle 1-Spray Tub and Shower Faucet in Chrome (Valve Included) did not meet your expectations. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Hello BSC40 and thank you for the feedback you posted on the Home Depot website about the Moen Adler 2-Handle 1-Spray Tub and Shower Faucet in Chrome (Valve Included). Moen takes consumer comments very seriously and we are happy to have the opportunity to hear your opinion. The Moen Adler 2-Handle 1-Spray Tub and Shower Faucet in Chrome (Valve Included) is manufactured with both metallic and non-metallic components. The non-metallic components reduce the chance of rust/corrosion occurring with the product. The Moen Adler 2-Handle 1-Spray Tub and Shower Faucet in Chrome (Valve Included) has been thoughtfully designed, manufactured under strict quality guidelines to provide you with years of dependable/beautiful service and is also backed by Moen’s lifetime limited warranty to the original product purchaser. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Hello HomeDepotCustomer and thank you for the feedback you posted on the Home Depot website about the Moen Adler 2-Handle 1-Spray Tub and Shower Faucet in Chrome (Valve Included). Moen takes consumer comments very seriously and we are happy to have the opportunity to hear your opinion. The Moen Adler 2-Handle 1-Spray Tub and Shower Faucet in Chrome (Valve Included) is manufactured with both metallic and non-metallic components. The non-metallic components reduce the chance of rust/corrosion occurring with the product. The Moen Adler 2-Handle 1-Spray Tub and Shower Faucet in Chrome (Valve Included) has been thoughtfully designed, manufactured under strict quality guidelines to provide you with years of dependable/beautiful service and is also backed by Moen’s lifetime limited warranty to the original product purchaser. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Hello FFreeman and thank you for the feedback you posted on the Home Depot website regarding the Moen Adler 2-Handle 1-Spray Tub and Shower Faucet. We are sorry to hear of the issues with installation. Our Product Specialists are available for further technical/warranty assistance. We can be reached at 1-800-289-6636 Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Thank you John so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Adler 2-Handle 1-Spray Tub and Shower Faucet in Chrome (Valve Included) includes installation instructions that assist with properly lining your handles, please refer to the last pages of your installation manual. If you need further assistance, please contact Moen directly at 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday EST.

Thank you William so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Adler 2-Handle 1-Spray Tub and Shower Faucet in Chrome (Valve Included) uses the Moen cartridge 1224/1224B. The cartridge has high grade seals and is durable for a long period of time. Should you have any questions or need assistance with a Moen product, please contact Moen directly at 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday.