Very flimsy from day 1. It looks nice but is much thinner than the legacy dish it was replacing.
After 16 months one side just snapped off, revealing cheap, very thin plastic retainers.
Spend a little extra and get a commercial, all-metal version if you don't want to be re-installing in a year.
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Response from Moen Plus SupportSep 12, 2023
Thank you Steve so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Recessed Soap Holder and Utility Bar in Chrome is a durable soap holder that includes a warranty with purchase. Please contact Moen for warranty assistance with this product at 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday.
1 found this review helpful
Jan 9, 2021
Good product. May or may not fit your old soap holder. Review the product specifications on the...
Good product. May or may not fit your old soap holder. Review the product specifications on the web page, but realize there are a couple minor errors (see attached image).
Also, for customers considering a new or replacement soap holder, I recommend one without the bar (Home Depot internet #202838922, Model #5566, SKU #1000724750). The soap holder w/o the bar has a much cleaner look. Mind you, this one goes much deeper in the wall, so be prepared!!
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Recommended
2 found this review helpful
Jun 26, 2019
I needed to replace the existing soap dish. This one fit the hole in the wall. It is not quite as...
I needed to replace the existing soap dish. This one fit the hole in the wall. It is not quite as deep as the old one. I had to add some wood between studs in order to fasten it securely. But it worked for me. There may exist a special bracket to help secure it... but I don't think I saw it online when I ordered. The bar on this one does not feel quite as stable as the one I replaced (that one was from the 1970's
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Verified Purchase
Recommended
1 found this review helpful
Nov 6, 2018
This thing doesn't come with the installation bracket. The screws that come with it are too skinn...
This thing doesn't come with the installation bracket. The screws that come with it are too skinny to fit the old bracket if you were lucky enough not to lose it in your wall. I expected the overall cheapness but this is ridiculous.
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Response from MoenNov 7, 2018
Hello Tired and thank you for the feedback you posted on the Home Depot website. The Moen Recessed Soap Holder and Utility Bar in Chrome only requires the installation clamp if it is not being installed into wood blocking. The installation clamp must be purchased separately. Should you have any further questions, please feel free to call us at 1-800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm Eastern Time.
Verified Purchase
1 found this review helpful
Mar 14, 2014
the look and value fits this application.
I chose this product for its flush mount, the chrome finish , the size only makes it possible to hold nothing other than bar soap and cloth , simple and no clutter, easy to clean .
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DIY
Verified Purchase
Recommended
May 2, 2024
Metal was made from tin can material and I am hoping the “chrome” will let it last more than a year. ??
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Response from Moen Plus SupportMay 3, 2024
Hello JD and thank you for the feedback you posted on the Home Depot website. The Moen Recessed Soap Holder and Utility Bar in Chrome is die cast from the highest quality zinc alloy (zamac) with a triple plated polished chrome finish. The removeable soap tray is clear plastic. The Moen Recessed Soap Holder and Utility Bar in Chrome has a one (1) year warranty to the original purchaser. Should you require warranty assistance for this or any other Moen product you purchased, please call us at 1-800-289-6636. We are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
Verified Purchase
Apr 24, 2024
Fit in previous hole well, but screw holes were in slightly different place than original, therefore couldn’t use existing backplate. After putting wood blocking in back, couldn’t screw in top screw because vertical bar in the way.
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Verified Purchase
Apr 17, 2024
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Verified Purchase
Mar 20, 2024
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Verified Purchase
Mar 6, 2024
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Verified Purchase
Mar 6, 2024
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Verified Purchase
Feb 24, 2024
Outstanding. Fits perfectly.
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Verified Purchase
1 found this review helpful
Feb 22, 2024
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Verified Purchase
Jan 24, 2024
Everything about this was fine except that it didn't fit and I had to return it.
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Verified Purchase
Jan 3, 2024
This was exactly what was needed to replace a corroded old soap dish. It installed easily and looks very sharp. An added bonus was the prompt delivery, in time for us to be ready for family visits for the holiday. Totally satisfied.
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Verified Purchase
1 found this review helpful
Dec 6, 2023
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Verified Purchase
Sep 20, 2023
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Sep 14, 2023
Didn't fit. I returned it
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Response from Moen Plus SupportSep 15, 2023
Hello PAM and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the Moen 2565CH Recessed Soap Holder and Utility Bar in Chrome did not work for you and you decided to return the product. We hope you will give us a try again in the future. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
Verified Purchase
Sep 6, 2023
Smaller than the standard size. Unfortunately can't find the older style size. Check measurements
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Response from Moen Plus SupportSep 9, 2023
Hello HomeDepotCustomer and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the Moen Recessed Soap Holder and Utility Bar in Chrome did not meet your expectations. The 2565CH is requires a wall opening of 5.25” x 5.25” x 1.875” depth. The Moen 2575 requires a cut out of 5 ¼” x 5 ¼” x 1 7/8” depth. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
Verified Purchase
Sep 6, 2023
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Verified Purchase
Aug 30, 2023
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Verified Purchase
May 18, 2023
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Verified Purchase
May 17, 2023
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Verified Purchase
May 3, 2023
Old school soap holder
I know this is a very old style soap holder but it would be nice to have it in different finishes. Not all bathroom updates are complete remodels. This soap holder replaced an old one that was probably 30+ years old. It worked perfectly.
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Verified Purchase
1 found this review helpful
Apr 5, 2023
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Verified Purchase
Mar 15, 2023
Did it myself.
I was very satisfied it replaced my old one, so I had already taken the old one out and all I had to do was screw in the new one screws came with it. Nice quality for the price.