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Customer Reviews for Masterbuilt 30 in. Digital Electric Smoker in Black

Internet #316053714

Model #MB20070421

Store SKU #1006126214

  • Easy to use - simply plug smoker in and set digital controls
  • Four smoking racks for a total of 711 sq. in. of smoking space
  • Patented side wood chip loading system

Customer Reviews

  • 3.9
    out of 758 reviews
  • 74% recommend this product
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Showing 1-30 of 758 reviews
I had to finally retire my last smoker, I picked up another brand smoker as I was assembling it I knew it wasn’t good as a masterbuilt and it wasn’t because the smoker never got to temperature. I returned it and purchased another masterbuilt and definitely a better built smoker and a quality smoker,even my kids noticed. The smoker reached temperature and held it steady during the entire process. You will not disappointed. The only disappointment I wish it had casters.
by
  • Verified Purchase
MASTERJUNK GRILLS
JUNK , read reviews of these junk smokers before you buy . As allot of reviews have said , they stop working soon after purchase , mine is less than a year , used twice , burner no longer turns , USED 2 TIMES .Throwing it in the dumpster . Never ahain with Masterjunk grills. My second one , first on lasted about 3 years . JUNK
by
Response from Customer SupportApr 3, 2024
Thank you for taking the time to review our product. We sent you an email to further assist you.
    by
    • Verified Purchase
    My 2nd Masterbuilt very reliable and works great.
    by
    • Verified Purchase
    Worked ok...Didn't last long
    Got this smoker from my children for Mother's Day and was thrilled. When it works it smokes great, but often have trouble keeping the chips producing smoke. Now, not quite 2 years later, it keeps blowing the circuit as it starts to heat. Time for a new smoker. Maybe not Masterbuilt.
    by
    Response from Customer SupportMar 15, 2024
    Thank you for the feedback. We are sorry to hear you are experincing these issues. A support case will be created and a customer support representative will be reaching out to you shortly.
      DON'T BUY THIS DIGITAL PRODUCT WONT LAST A YEAR
      I purchased this product 9/15/23. Worked great until 3/10/24. I had 3 9 lb brisket ready to make pastrami.(7 day brine spices )you get the idea.The digital control unit on top w turn but would not respond . Tried resetting per lousy troubleshooting instructions Tried cust. service, all automated can't get a human even under warranty . The under
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      Response from Customer SupportMar 12, 2024
      Thank you for taking the time to review our product. We are so sorry to hear you are experiencing these issues. A customer representative has reached out to you and provided a solution. If you need further assistnace please respond back to your support case.
        Control panel broke after 4 uses
        The control panel has stopped working properly. We used it 4 times since we bought it. Gave it to my wife as a Christmas (2023) present and now on 3/10/24 it has stopped working. Went to call the support number on the back of the manual and it says to go the web site to get help. Well you fill out a form and they will "try" to get back to you in 48 hours. What a disappointment. Food isn't cheap anymore especially certain meats. This company is a joke!
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        Response from Masterbuilt Tech SupportMar 11, 2024
        Thank you for taking the time to review our product. We are sorry to hear you are experiencing these issues. A customer support representative will be reaching out to you shortly. We apologize for the inconvenience this has caused. We are available for immediate help through our live chat option Monday-Friday from 9am to 4pm. Masterbuilt
          Light weight!
          I like that it light enough to put up out of the way after use! Good smoker too!!
          by
          • Verified Purchase
          Great electric smoker
          [This review was collected as part of a promotion.] I've had my smoker for over 10 years and use it throughout the year - all seasons. We've smoke deer, pork, beer, and side dishes (macaroni and cheese, garlic, pepper poppers).
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            • Recommended
            Best value in smokers today!
            [This review was collected as part of a promotion.] This smoker is the easiest smoker to use. Just set it and forget it. TIt will shut off automatically. I set it up in the morning then go and work around the house and a few hours later I smell the delicious food. So easy and delicious. My family and I LOVE this smoker!
            by
              • Recommended
              Good smoker.
              [This review was collected as part of a promotion.] It's a great smoker. You will need to get involved in an online community to address any issues that arise, but the company helps a bit too.
              by
                • Recommended
                Inherited it second hand
                [This review was collected as part of a promotion.] I have made great use of this since inheriting it from a friend. Still works like brand new!
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                  Love this smoker!
                  [This review was collected as part of a promotion.] I purchased this smoker last year to replace an older Masterbuilt smoker that I had owned for many years. I love this new smoker and feel sure that I will enjoy it for many years to come.
                  by
                    • Recommended
                    Great Smoker
                    [This review was collected as part of a promotion.] I love my smoker it is easy to use and a breeze to clean. I have used it four times with perfect results.
                    by
                      • Recommended
                      Wish I had bought it sooner.
                      [This review was collected as part of a promotion.] I purchased a Masterbuilt electric smoker and OMG!!! I cannot get enough of using it. For christmas, I smoked 2 prime ribs and mixed a horseradish butter which I basted it with. After dinner, (had a lot of guests), I had a small piece left which I quickly wrapped and hid. Everyone raved about how good and juicy it was. Since then, I've smoked a pork shoulder and again, it was fabulous. For easter, I'm smoking a turkey and can't wait. Thank you for such an awesome product. J.Kelton
                      by
                        • Recommended
                        Good starter unit
                        [This review was collected as part of a promotion.] I ran this as my primary smoker for around 18 months before getting a Gravity Series 800. It was great for the price and easy of use as a first time smoker. Made ribs, chicken, pulled pork all with great success. To small and not enough smoke for brisket which is why I upgraded. It doesn't work well in the cold winter months without something to block wind and try to keep heat in. It also doesn't get above 250F in my experience the actual temperature on the inside differed from the read out by around 25 degrees. Not a deal breaker just something to verify and test with your own unit. The drip tray is also a bit small if you smoke something with allot of fat make sure you put a disposable tray in the bottom.
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                          • Recommended
                          Glass front
                          [This review was collected as part of a promotion.] I love our glass front smoker. It’s nice to able to take a look in and see how your meat or cheese is looking. We have had our smoker for awhile and have used it many times. It’s well seasoned but I still like keeping my glass door nice and clean for an easy view
                          by
                            • Recommended
                            Great unit!
                            [This review was collected as part of a promotion.] Had this for 6+ years. Used it 3-4x per month, never had an ounce of trouble with it, Set it and forget it!
                            by
                              • Recommended
                              Awesome smoker
                              [This review was collected as part of a promotion.] I bought this to replace the smaller Masterbuilt MB20077618 Analog Electric Smoker. This has really stepped up my smoking game and it is so much easier to use. The ability to add wood chips mid smoking is really great. Plus the digital temperature control is really much better.
                              by
                                • Recommended
                                Love this smoker!
                                [This review was collected as part of a promotion.] I absolutely love my Masterbuilt electric smoker! I look forward to using it every chance I get. Even temperatures and great smoke production make this a wonderful choice for a first-time smoke purchase, or a hard-core smoke enthusiast. The meats taste fantastic. We've smoked pork butts and shoulders for most and delicious pulled pork, pork chops, brush beef briskets, salmon, and even made beef jerky in ours. And when we fire it up, the entire neighborhood can smell it. And it's super easy to use. Can't wait to use it again! Don't know why we never bought one sooner.
                                by
                                  • Recommended
                                  Great starter smoker, still use as main
                                  [This review was collected as part of a promotion.] Bought 5 yrs ago as 1st smoker. Fell in love with smoked foods, use at least twice a week and still going strong
                                  by
                                    • Recommended
                                    Good for the price, but...
                                    [This review was collected as part of a promotion.] I like this smoker and for the price it is pretty good. It has reasonable room and does a good job. Would be 5 starts but it is held back by the fact that it struggles to get to and to hold higher temperatures, and it is rusting a little too soon. I know I should expect some rust on a smoker even if I take very good care of it and clean it well. This one has been pretty good at holding off rust except down around the heating element where the chip box tray rusted out very quickly. It still works but the tray is sitting right on the element on one side.
                                    by
                                      • Recommended
                                      Greatest smoker I have used,put my chips in…go!
                                      [This review was collected as part of a promotion.] I’ve had this master built electric smoker for about four years now still going strong I’ve cooked everything from pork butt to chicken wings beef ribs everything you can think of and it comes out perfect and buy another one when this goes bad
                                      by
                                        • Recommended
                                        used it to cold smoke fish and bacon
                                        [This review was collected as part of a promotion.] I bought this smoker to cold smoke fish and to make bacon. I was more than happy with the out come of both. I have wanted to try to cold smoke but it seemed to hard to get set up. This smoker made it easy to get started and the finished product was wonderful. Both wife and daughter, my greatest critics, enjoyed the fish and the bacon. (Done on separate occasions)
                                        by
                                          • Recommended
                                          Great first smoker
                                          [This review was collected as part of a promotion.] Got this smoker last year,to dip my toes into smoking. It was a great choice especially once I added the side box for more smoke
                                          by
                                            • Recommended
                                            Decent smoker
                                            [This review was collected as part of a promotion.] I bought the smoker last year and it's a very good smoker but horrible material. The smoker and water pan deteriorates very easy with rust.
                                            by
                                            Response from Customer SupportFeb 15, 2024
                                            Thank you for your feedback. We are sorry to hear you are experiencing these issues. I have reviewed your case and a representative will be reaching out for further assistance.
                                              • Recommended
                                              Keep finding more ways to use
                                              [This review was collected as part of a promotion.] I've had this 30 inch Digital Electric Smoker for years. Have cooked all the usual proteins and veggies this unit just keeps producing great food. It also doubles as a great warming cabinet for those large holiday meals when not the star of the meal.
                                              by
                                                • Recommended
                                                Looks good
                                                Waiting for good weather to try it out. Product looks good so far.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Great Smoker.
                                                [This review was collected as part of a promotion.] Easy to tend. Meat comes out beautifully smoked. Love working with this smoker
                                                by
                                                  • Recommended
                                                  Love this smoker
                                                  [This review was collected as part of a promotion.] One of the easiest and best smokers I’ve had on my second one now
                                                  by
                                                    • Recommended
                                                    Showing 1-30 of 758 reviews

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                                                    Grill/Smoker Features

                                                    Digital Temperature Control, Grease Pan, Heat Thermometer, Locking Lid/Door, Window

                                                    Grease Pan, Rust Resistant

                                                    Heat Thermometer

                                                    Grill/Smoker Category

                                                    Vertical

                                                    Vertical

                                                    Vertical

                                                    Assembled Width (in.)

                                                    23.60 in

                                                    18 in

                                                    22 in

                                                    Number of Cooking Racks

                                                    4 Racks

                                                    5 Racks

                                                    4 Racks