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Customer Reviews for POLYWOOD Vineyard 60 in. White Patio Bench

Internet #203751759

Model #GNB60WH

Store SKU #1000615781

  • Low maintenance, weather resistant, and easy to clean
  • Constructed with recycled, genuine POLYWOOD lumber
  • 20-year warranty; Made in Indiana

Customer Reviews

  • 4.5
    out of 40 reviews
  • 83% recommend this product
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Showing 1-30 of 40 reviews
Nice! Stronger than I expected. Two adults can sit easily...
Nice! Stronger than I expected. Two adults can sit easily with plenty of room and no “flex”. These work perfectly for where I wanted them.
by
  • Verified Purchase
The manufacturer needs to have quality control. The top back of bench was bent a little with the...
The manufacturer needs to have quality control. The top back of bench was bent a little with the steel rod not fully in its groove. The supports on the front legs and bench seat did not have all the holes drilled. It is a beautiful bench and if it holds up as well as they say, I will be very happy with this purchase.
by
  • Verified Purchase
  • Recommended
The bench is nicely engineered and very easy to put together. I was able to solely build it in 30...
The bench is nicely engineered and very easy to put together. I was able to solely build it in 30 minute . It is very solid and built to last.
by
  • Verified Purchase
  • Recommended
Very solid, heavy bench...
Very solid, heavy bench
by
  • Verified Purchase
Easy assembly, Quality product. Time will tell on...
Easy assembly, Quality product. Time will tell on its durability in the Florida environment.
by
  • Verified Purchase
Great solid bench. Love it!...
Great solid bench. Love it!
by
  • Verified Purchase
Great find! Pretty easy to put together (I did...
Great find! Pretty easy to put together (I did it by myself without too much effort, but would be easier with a second person to hold up each side) and extremely sturdy, plus no maintenance.
by
  • Verified Purchase
Ordered 2 benches. First bench went together good. Second bench the holes did not line up. It had...
Ordered 2 benches. First bench went together good. Second bench the holes did not line up. It had to go back to Home Depot. New one arrived week and a half later. Lug it to back yard. Start putting it together. Same problem. Decided to locate screw locations and predrill and do it myself. Worked great. Better than Polywood. Had it all together. Almost done , two more little brackets and party time. Nope. Brackets require two screw holes. Guess what. NONE. CALLED AGAIN ( good luck. Waiting on phone a long time ). Told them I needed two brackets. Alex told me a wek and a half. I told him no way. That was Friday. They came Monday. Ok. Let me out it together and end it. Guess what. I needed two. DAH. They only sent one. You decide if you want. POLYWOOD. Three benches. A couple of weeks Numerous times on the phone As a senior citizen. DO I REALLY NEED THIS. you decide
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Response from POLYWOOD Brand ExpertMay 10, 2018
Hello,

I am so sorry to hear about your experience with our Vineyard 60" Bench and Customer Experience Team! We're constantly working to improve our products and processes. I have passed along this information to the appropriate people within our company in an effort to ensure this type of situation doesn't happen again. We typically do not have this happen so I am extremely sorry that you had to go through this. I hope you would be willing to give us another chance in the future. If we can help you with anything else, please feel free to reach us at 855-935-5550.

Thank you for your feedback,

Ashley Poly-Wood
  • Verified Purchase
2 found this review helpful
5 Star Review
Rating provided by a verified purchaser
by
Response from POLYWOOD Brand ExpertSep 25, 2017
Hello Peggy!

Enjoy the new Vineyard bench! It will be a great addition to your space.

Thank you for sharing!

Ashley Poly-Wood
  • Verified Purchase
So far, so good. We've only had it for a few weeks, but it seems solid and is nice looking. We bo...
So far, so good. We've only had it for a few weeks, but it seems solid and is nice looking. We bought the matching rocker set from Costco, and after a month, the slats popped out at the bottom of one rocker, which seems like a possibility with the bench. (We were mailed a replacement part immediately, but it was a hassle, and who knows if this will happen again.) For now, I'd recommend the bench, and Home Depot gave us outstanding service.
by
Response from Poly-Wood, Inc. SupportOct 26, 2016
We sincerely apologize that happened with your slats. If you have any more issues please let us know we will gladly take care of them right away. Enjoy your products and thank you for your purchase. POLYWOOD-QVC
  • Verified Purchase
  • Recommended
1 found this review helpful
Showing 1-30 of 40 reviews

Frequently Bought Together

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Price:
$459.00

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Frame Material

Plastic

Plastic

Plastic

Plastic

Patio Furniture Features

Eco-Friendly, UV Protected, Water Resistant, Weather Resistant

Arms, Eco-Friendly, Fade Resistant, Water Resistant, Weather Resistant

Arms, Eco-Friendly, Fade Resistant, Water Resistant, Weather Resistant

Eco-Friendly, Mildew Resistant, Rust Resistant, UV Protected, Water Resistant, Weather Resistant

Frame Primary Finish

White

Gray

Beige

White

Style

Transitional

Classic