Customer Reviews for Panasonic WhisperWall 70 CFM Wall Exhaust Bath Fan, ENERGY STAR*

Best for small bathrooms Installation went smooth A little bigger than expected Read the instructions 2 times for safety and saves times

Rating provided by a verified purchaser

This fan is super-quiet and really well designed. Unfortunately, it is saddled with a manufacturing flaw and a manufacturer who won't take ownership of their faulty production issue. I noticed this defect upon first inspection. I knew this is supposed to be an EnergyStar unit, so I wanted to see how they accomplished sealing the unit to prevent heat loss. Turns out, they didn't. No way should this fan, as shipped, be listed by the EPA as an EnergyStar item. It should probably get an "EnergySuck" sticker, instead. If you don't mind spending an hour on fixing this energy-sucking leak from this supposedly EnergyStar wall mounted vent fan, then I think it's a great unit. However, as delivered, I'd recommend you not install it because the giant gap in the insulation will allow your house air to leave your building and for cold drafts to enter when you're trying to have a bath or shower. I contacted @Panasonic when I noticed the error. I pointed out that as a production engineer, this looked like the sort of thing that wasn't an installation or design error, it was systematic production problem. I was told by Paulo De Souza.at Panasonic to return the fan under warranty because of the defect. Paulo did not identify whether he had brought the production issue to his production engineering or quality team, so I requeried him to make sure he had done so and that I wasn't going to get a second unit with the exact same error. Paulo replied that it was a one-off error and to return the unit for a replacement. I returned the fan and ordered another one (that's how Home Depot does warranty replacements apparently). Of course, the second one arrived with the exact same defect as the first one (pictures of the large gap between the foam insulation pieces in the exhaust shroud flap are pictured below. I was livid! Clearly, Paulo had lied about checking that there wasn't a production issue. I expressed my displeasure to Paulo and insisted that he send me a properly manufactured fan shroud/flap mechanism along with tracking information and a prepaid shipping label for me to return the defective one. And that's when Panasonic's Paulo De Souza stopped communicating with me. That's not the sort of customer service I expect from a company like Panasonic, especially when I took the time to document their production defect and inform them that they had a production defect, only to get ignored and told "nah .. everything's good on our end." Except it isn't. If you don't mind disassembling the housing, fixing their production defect, and re-assembling it, then it's a really nicely designed unit. It's too bad that, outside of the engineering department, nobody else seems to give a care about their production accuracy and quality. Panasonic has had over two weeks to look into this error and they've done nothing but claim they don't have a production issue. I'm very fed up with trying to deal with an unresponsive vendor who clearly lied to the EPA about their product's energy consumption and waste profile.

Excellent unit, Quiet, easy installation, and was just what I was looking for!

Installed two of these into bathrooms where there was no crawl space over ceiling, so we had to go with wall units. Runs really quietly, we are very pleased about that. On the other hand, makes it difficult to tell how well it's working, almost thinking if it's not making a great noise, then it can't be moving that much air. We installed them with the automatic switches that shut the fan off in 30 minutes, so you can turn the fan on and leave the room to air out. Overall we are pleased with the fans and will no doubt use them more and more as we get used to having them there to use.

I debated whether to rate this fan with 4 or 5 stars mainly on the appearance. It sticks out a few inches from the wall with a bunch of stickers showing on the bottom edge. But it works really well and I can remove the unimportant stickers, so sticking with 5 stars. I am not handy so I hired an electrician which was costly since the former fan was smaller. But totally worth not having a fan that sounds like a jet engine. This one is so quiet I double check to make sure I turned it on.

Works great, really quiet and not hard to install. Added a timer switch to clear the air, after you leave.

This is a quality product with heavy duty materials. It runs very quietly has promised. It moves a decent amount of air too. I did a remodel installation. My wall is 2x6 construction and I had to cut a notch in the inner 8 inch round sleeve to fit the electrical box. Otherwise, the assembly was textbook according to the installation instructions. I am very happy with this product. The 4 exterior screws are not included. You will also need some foil tape as recommended by the instructions. But all else was included in the kit.

Easy to install. Looks good. Really cut down on condensation in the bathroom while using the shower. Very quiet !

easy to install not to big for our space

Only through wall available. Works well, is very quiet and it should for what it cost! More Covid price gouging? Sorry.

This fan is very well made, and super quiet. I would definitely recommend this to anyone needing a through the wall fan.

Very nice ez to install

very quiet and a simple install. we'll worth it if you don't like noisy fans

quiet, easy install, came with everything needed

The fan components are well made with easy installation. Good quality unit

It certainly is quiet and really moves the air out

Rating provided by a verified purchaser

does not last very long

Very nice unit. Quiet. I have used these in several homes.