#1 Home Improvement Retailer

Internet # 205852633

Model # 215724

Store SKU # 1001252517

Customer Reviews for ProWood 6-Step Pressure-Treated Cedar-Tone Pine Stair Stringer

  • Precut 6-3/4 in. rise and 10in. run for convenient stair building
  • Color-treated finish with water-repellent for lasting outdoors
  • Made from strong, renewable southern yellow pine lumber

Customer Reviews

  • 3.8 out of 593 reviews
  • 66% recommend this product
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Showing 1-30 of 593 reviews
did not get what i ordered. reordered and got the same product. not even close to picture i ordered from
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Response from UFPI RepresentativeOct 24, 2024
Dear Valued Customer, ProWood appreciates your business and values your feedback. We are sorry you had an unfortunate experience with this product. If you would like the opportunity to discuss the issue further, please reach out to us at CustomerService@ProWoodLumber.com, referencing this review, and one of our customer service representatives will be happy to assist you.
  • Verified Purchase
1 found this review helpful
This customer chose to rate the product and not provide text.
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  • Verified Purchase
2 out of 4 stringers ordered were damaged. One bottom stem was completely broken off the other had a large crack that made it unusable
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Response from UFPI RepresentativeAug 22, 2024
Dear Ziggy, thank you for sharing your experience with us. If there’s anything we can do to help you with this product, please email our customer service department at CustomerService@ProWoodLumber.com, referencing this review. One of our representatives will be happy to assist you.
  • Verified Purchase
1 found this review helpful
It's what I ordered. It fits. It came relatively quickly.
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Response from UFPI RepresentativeAug 22, 2024
Dear Home Depot Customer, thank you so much for taking the time to leave an excellent review! ProWood really appreciates your business. If there is anything else that we can do for you, please email our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
  • Verified Purchase
Across several online orders, fully 50% of the stringers were unusable because of large multiple splits. 15% arrived with a stair already completely broken off. They're obviously sending their worst pieces for online orders because they know you're not going to go through the hassle of returning them. I would advise only buying these in-store, so that you can inspect them.
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Response from UFPI RepresentativeAug 16, 2024
Dear Home Depot Customer, thank you for sharing your experience with us. If there’s anything we can do to help you with this product, please email our customer service department at CustomerService@ProWoodLumber.com, referencing this review. One of our representatives will be happy to assist you.
  • Verified Purchase
2 found this review helpful
Extremely low quality. Do not order online
I had to order 9 of these, across 4 consecutive separate orders, just to get 4.5 boards good enough to use. That is an atrocious hit rate. 2 arrived with a step completely split off, and 3 others had huge cracks along entire board's length, one of which I'm going to have to use. Just unreal. Good tradesmen know that you have to go pick out your wood personally, but the closest Home Depot is 100 miles from me, so I took my chances ordering online. Big mistake. Avoid ProWood at all costs.
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Response from UFPI RepresentativeAug 5, 2024
Dear Josh, ProWood is sorry to hear this product did not meet your expectations and would like the chance to discuss the issue with you further. Please reach out to us at CustomerService@ProWoodLumber.com, referencing this review, and one of our customer service representatives will be happy to assist you.
    • Recommended
    1 found this review helpful
    This customer chose to rate the product and not provide text.
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    • Verified Purchase
    This customer chose to rate the product and not provide text.
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    • Verified Purchase
    Returned
    I had these shipped to the store. Boxes were in good shape but when I opened them up they didn’t look anything like the one in the picture. I brought 3 of them, one was broken and all 3 were cut about 1/4” different. They also have a circle cut where the riser and run meet, I’m guessing that is done so they can quickly cut these. I returned all 3 and ended up buying 2x12’s and cutting my own.
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    Response from UFPI RepresentativeMay 13, 2024
    Dear TooBad, ProWood appreciates your business and values your feedback. We are so sorry that you received this product with delivery damage from the store. We do value you as a customer and can assure you that this product is normally of excellent quality. If you would like the opportunity to discuss the issue further, please reach out to us at CustomerService@ProWoodLumber.com, referencing this review, and one of our customer service representatives will be happy to assist you.
      1 found this review helpful
      The stair stingers worked perfectly. We ordered 3 but only needed 2. The new stairway is very sturdy and comfortable stepping distance. It provides a great outside entry to our new addition.
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      Response from UFPI RepresentativeApr 11, 2024
      Dear Jacklyn, Thank you for the positive review! ProWood really appreciates your business. If there is anything else that we can do for you, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
      • Verified Purchase
      This customer chose to rate the product and not provide text.
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      • Verified Purchase
      This customer chose to rate the product and not provide text.
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      • Verified Purchase
      This customer chose to rate the product and not provide text.
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      • Verified Purchase
      Huge time saver
      Buying these guys pre-made saved me so much time on my stair project; I ended up buying four to meet code for space between the stringers. The wood on each was well-cut (all four matched each other perfectly) and solid. I decided to apply some epoxy resin to the cut edges for added projection, then painted each with acrylic paint to match the rest of the house. Overall, I was very happy with the product and would definitely buy it again.
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      Response from UFPI RepresentativeNov 28, 2022
      DIYDad, thank you so much for taking the time to leave a positive review! We love to hear how our customers use our products. If there’s anything else we can help you with, please e-mail our customer service department at ufpretailcs@ufpi.com, and one of our representatives will be happy to assist you.
        • Recommended
        This customer chose to rate the product and not provide text.
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        • Verified Purchase
        This customer chose to rate the product and not provide text.
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        • Verified Purchase
        Looked good but they were warped badly...
        Looked good but they were warped badly
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        Response from UFPI RepresentativeNov 21, 2022
        HomeDepotCustomer, thank you for letting us know about your frustrating experience. If there is anything that we can do, or if you would like to discuss this further, please e-mail our customer service department at ufpretailcs@ufpi.com, referencing this review, and one of our representatives will be happy to assist you.
        • Verified Purchase
        1 found this review helpful
        This customer chose to rate the product and not provide text.
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        • Verified Purchase
        This customer chose to rate the product and not provide text.
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        • Verified Purchase
        This customer chose to rate the product and not provide text.
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        • Verified Purchase
        This customer chose to rate the product and not provide text.
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        • Verified Purchase
        Solid, sturdy, and not wet which should help prevent warping....
        Solid, sturdy, and not wet which should help prevent warping. I bought 4 and each one came wrapped individually in cardboard and arrived in good condition.
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        Response from UFPI RepresentativeOct 18, 2022
        Dear Nate, WeatherShield appreciates you taking the time to let us know about your experience! If there’s anything else we can help you with, please e-mail our customer service department at ufpretailcs@ufpi.com.
        • Verified Purchase
        Added new stairs to my cabin. First one so successful...
        Added new stairs to my cabin. First one so successful that I replaced the second set
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        Response from UFPI RepresentativeOct 14, 2022
        Captbob, thank you so much for taking the time to leave an excellent review. We really appreciate your business. If there is anything else we can do for you, please e-mail our customer service department at ufpretailcs@ufpi.com.
        • Verified Purchase
        This customer chose to rate the product and not provide text.
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        • Verified Purchase
        Two of the stringers had a little warpage but not...
        Two of the stringers had a little warpage but not that bad. A little expensive but certainly worth not having to cut them my self.
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        Response from UFPI RepresentativeOct 13, 2022
        Frank, WeatherShield appreciates your business and values your feedback. If there is anything else we can do for you, please e-mail our customer service department at ufpretailcs@ufpi.com.
        • Verified Purchase
        This customer chose to rate the product and not provide text.
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        • Verified Purchase
        This customer chose to rate the product and not provide text.
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        • Verified Purchase
        One of the stringers had a significant crack....
        One of the stringers had a significant crack.
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        Response from UFPI RepresentativeOct 5, 2022
        Mark, We appreciate your business and value your feedback. Our apologies that your stair stringer had a significant crack please e-mail our customer service department at ufpretailcs@ufpi.com with a description of the issue, pictures and a copy of your receipt.
        • Verified Purchase
        These stringers worked fine. I was pleased that they...
        These stringers worked fine. I was pleased that they did not have any noticable cracks etc... and they took a stain pretty well.
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        Response from UFPI RepresentativeOct 5, 2022
        Matt, We appreciate your business and value your feedback. If there is anything else we can do for you, please e-mail our customer service department at ufpretailcs@ufpi.com.
        • Verified Purchase
        This customer chose to rate the product and not provide text.
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          Showing 1-30 of 593 reviews

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          Product Snapshot

          Built for lasting durability, this cedar-tone pine stringer makes building outdoor stairs easy. Ideal for decks, gazebos, and porches.
          Ideal for decks and gazebos, this 8-step pressure-treated stringer ensures long-lasting durability and ground-contact suitability.

          Load Capacity

          Number of Steps

          6
          8

          Treated Lumber

          Weather Resistance

          Insect Resistance