Hello Woodworker,
Thank you for taking the time to write a review and bringing your issue with your order to our attention. We apologize for any inconvenience caused.
While we regret any inconvenience this may have caused, we can assure you that this is not the typical experience our customers have with our vacuums. To better understand the cause, we would like to have the unit returned to us for evaluation.
Please contact our Customer Service team at 1-800-474-3443, available Monday through Friday from 8:00 AM to 5:00 PM Central Time. Alternatively, you can reach us at info@ridgidvacs.com and we'll be happy to assist you further.
We look forward to hearing from you soon so we can address this matter.
Thanks,
RIDGID