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Customer Reviews for SentrySafe 1.2 cu. ft. Fireproof Safe with Digital Combination Lock

Internet #203526344

Model #SF123ES

Store SKU #1000809309

  • Fireproof safe is UL Classified for 1 hour at 1700°F
  • Steel construction, and reinforced door with large locking bolts
  • Resettable: One factory code & two additional programmable codes

Customer Reviews

  • 4.3
    out of 235 reviews
  • 85% recommend this product
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Showing 1-30 of 235 reviews
Brand New Safe Won't Open
Not worth the money. Brand new safe and it will not open.
by
Response from CSNov 8, 2022
We are sorry for your experience. We would like to opportunity to go over some possible trouble shooting tips with you. Please call 1800-828-1438. Sentry Safe Customer Service
  • Verified Purchase
Access
Most times you have to enter the combination multiple times to get the safe to open
by
Response from CSNov 8, 2022
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. If you would like to discuss this further please call 1-800-828-1438 and we'll be happy to assist you. Sentry Safe Customer Service
  • Verified Purchase
Loving it!!
Very easy to program your own code and I like how you can have various codes to be able to open the safe.
by
  • Verified Purchase
Safe
Nice sturdy safe. Fit in the space I wanted to use it
by
  • Verified Purchase
  • Recommended
Heavy and secure Safe
I purchased almost the same one in CT and loved it. I moved and bought another. Easy to access my things when I want.
by
  • Verified Purchase
  • Recommended
Batteries drain - Zero stars
NO LONGER WORKS!! I had this safe for ONE year and the batteries keep draining. Safe is GARBAGE!! Spend your $$$$ on a safe that will last longer than a year!!! The batteries last about a day. Emailed customer service and didn't get a response. I will make sure to find every website I can to write a NEGATIVE review until customer service responds!!!
by
Response from SentrySafeProductExpertOct 14, 2022
We are sorry for the experience with your safe and the unusually quick battery drainage. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we'll be happy to discuss some options. If email is better, please complete the contact us form at www.sentrysafe.com.
Sentry Safe Customer Service SentrySafe
    Strong and safe.
    Great for my needs, to secure important papers and other valuables.
    by
    • Verified Purchase
    • Recommended
    Strong and secure
    I love this safe. Picked one up in a yard sale about 15 years ago. As it was once stored in storage, it developed some rust. I went to open it the other day and the door fell off. The handle on that safe was hard to move. With all our problems with it it lasted us good so we bought another one.
    by
    • Verified Purchase
    • Recommended
    Very Sturdy
    Very good safe definitely fits my needs fits in my closet perfectly
    by
    • Verified Purchase
    • Recommended
    Very nice safe
    Great safe. Very well made and plenty of room. Easy to setup
    by
    • Verified Purchase
    • Recommended
    Strong and secure safe
    It's the perfect size for documents, jewelry and other important items
    by
    • Verified Purchase
    Perfect SF123ES
    I needed an additional safe. The size, simplicity of operation, and cost of this safe was a perfect fit for me. The customer service (Gladys) was amazing and so helpful when I had an issue.
    by
    • Verified Purchase
    • Recommended
    Rust on the back footing and along the seam.
    I love the ease of using this, but I just moved it from my bedroom closet and saw the back of it rusting and peeling. I can see bubbling along the seam, which means rust. When I first received it about 10 years ago, I noticed that it was wet inside. I think that was due to the manufacturing process.
    by
    Response from CSJul 18, 2022
    While we are happy its lasted you 10 years, we are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. Sentry Safe Customer Service
      Great
      Great product! This is exactly what I was looking for.
      by
      • Verified Purchase
      by
      • Verified Purchase
      Sentry Safes
      This is a very good safe with easy instructions, small enough to fit in a closet, large enough to hold all important documents and some valuables, fire and waterproof
      by
      • Verified Purchase
      • Recommended
      I had one like it that the synanoid stuck
      I like the way it is made. I am having trouble getting it to take a new combination
      by
      • Verified Purchase
      • Recommended
      Quality and well built
      Size is nice. Looks like can hold upright Manila folders . Feels like quality. Not a big deal but not water proof, no alternate access except for combination and no mounting holes. Batteries on outside (good). What happens if fire and plastic combination assembly melts ??
      by
      • Verified Purchase
      • Recommended
      SF HVY
      It’s perfect for my business folders and secrets to put in SentrySafe123ES. It’s simple easier to do! Love it!
      by
      • Verified Purchase
      • Recommended
      Good purchase
      Easy to setup and has plenty of space for my items I chose to safeguard.
      by
      • Verified Purchase
      • Recommended
      Not reliable
      All in All the safe is okay, I’ll rate it a 3 out of 5. Due to the fact that in a period of time the locking mechanism inside the safe tends to fail in a few months. I order mines in October and now I’m having problems where I enter the correct pin. The mechanism is not releasing which I have to enter the code about 20x for the mechanism to release. And sometime you do not hear the mechanism unlock when entering the correct code.
      by
      Response from CSApr 25, 2022
      We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we'll be happy to discuss some options. Sentry Safe Customer Service
      • Verified Purchase
      Specifications Great
      Great size. High specifications for fire. Easy to open, easy to hide.
      by
      • Verified Purchase
      • Recommended
      missing parts
      opened box only to find a missing battery compartment on the back of the digital keypad. The door was also locked as it appears there was no door pin holding it open. Who is doing quality assurance at the factory? I am embarrassed at how poorly this was manufactured...
      by
      Response from CSApr 5, 2022
      We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we'll be happy to discuss some options. Sentry Safe Customer Service
      • Verified Purchase
      Great roomy little safe
      Enough room to store my 4 handguns in there cases. easy to learn and a breeze to use! weighs about 50lbs empty. plan on getting lithium batteries for longer life and won't leak acid. (So I was told)
      by
      • Verified Purchase
      • Recommended
      Nice. Easy installation
      It’s just the right size, for the location. Thanks
      by
      • Verified Purchase
      • Recommended
      Strong and secure
      Love it ! It’s easy to open and close. It will keep my valuables safe from fire.
      by
      • Verified Purchase
      • Recommended
      Firesafe!
      Great safe! Perfect size for what i needed. Does not take up too much space
      by
      • Verified Purchase
      • Recommended
      Does the job
      The only thing I don't like about the safe is that when you program your own combination, you must use five digits. I like using three or four, but it won't allow anyone to do this. Some people also may like to use 10 or 15. There's no reason why they couldn't have programmed the safe to accept more or less digits.
      by
      • Verified Purchase
      • Recommended
      Keypad doesn’t feel tight
      Cool safe but the keypad and handle feel like they are not secured tightly to the door.
      by
      Response from CSFeb 24, 2022
      We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. If you would like to discuss further, please call 1-800-828-1438 and we'll be happy to assist you. Sentry Safe Customer Service
      • Verified Purchase
      Mrs
      I was expecting three shelves it has one divider. I’m a little disappointed it’s not what it looked like on the box
      by
      Response from CSFeb 22, 2022
      We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. If you would like to discuss further, please call 1-800-828-1438 and we'll be happy to assist you. Sentry Safe Customer Service
      • Verified Purchase
      Showing 1-30 of 235 reviews

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      Protection Against

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      Safe Capacity (cu. ft.)

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      Lock Type

      Electronic

      Combination

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      Fire Test Duration

      1 hour

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