[This review was collected as part of a promotion.] Replaced a 15 year old stackable unit with this one and wish we had done it sooner. Clothes come out clean using less water and time.
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Recommended
Customer review from whirlpool.com
Mar 12, 2022
Dryer Settings Could Be Better
[This review was collected as part of a promotion.] After 5 weeks of use the washer lid lock sensor crapped out on me which disrupts the cycles from moving on, so had to get that replaced. Beyond that, it works OK for what I need it for but the dryer setting of "normal" that I mostly use only has a more dry or a less dry setting, with a dial that is hard to be exact with. The more dry seems to overdry and if you don't hit the less dry just right your clothes will still be damp. I try to hit it somewhere in the middle of the two but the dial doesn't click to different settings so it is hard to be precise. I also wish the dryer door latch was easier as you basically have to slam the door to get it to close.
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Customer review from whirlpool.com
Mar 10, 2022
Good features
[This review was collected as part of a promotion.] It is a outstanding washer. I wash 2 pr 3 times a week & I am totally pleased with it’s performance. Thanks Whirlpool.
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Recommended
Customer review from whirlpool.com
Mar 10, 2022
Good and Bad
[This review was collected as part of a promotion.] I had to replace my Whirlpool Stacked Unit that i purchased in 1993, which I absolutely loved, mainly because of a lack of parts. I knew I would replace it with another Whirlpool but in reading reviews, I knew I wouldn’t be getting an improved model. On the plus side, it has some nice features such as auto water level and bulky and light wash loads. I also like that I can open the washer to add something if I need to, which I was looking for. I also like that it is a Whirlpool and a stacked unit. I’m not a fan of the location of the control panel, which is oddly placed along the very top of the unit. Kind of annoying when you’re 5’ 3”. The two things I really don’t like are the dryer door is incredibly hard to open yet feels cheap and tinny. The washer is also very loud, which I knew when I purchased it, but I can live with that. It also doesn’t seem to dry all that great - it didn’t from day one. As I said, I thoroughly read reviews and knew what to expect. I would still have purchased the unit, but I can only give the it 3 stars.
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Recommended
Customer review from whirlpool.com
Mar 9, 2022
Love my Laundry Center
[This review was collected as part of a promotion.] I bought this in Dec and love it,just the right height for me , all the right features
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Recommended
Customer review from whirlpool.com
Mar 9, 2022
It gets the job done.
[This review was collected as part of a promotion.] I've had the unit for 2 months to date. I can say that I am happy with the machine and it's performance. This unit is an energy efficient product and uses minimum water and washes by weight (Hint: To get added water use the Bulk setting). The tub is very deep and can wash a good amount of laundry, but no comforters. I've washed pillows in it perfectly, it's self adjusting to keep balanced so there is no loud banging that occurs when you wash something that has uneven weight. As far as the loud dryer noise complaints I would have to disagree it has a standard noise level of a dryer. It also dries quickly and each setting is perfect for the fabric setting select. Overall if your looking for a simple stacked unit I would go with this one.
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Recommended
Customer review from whirlpool.com
Mar 9, 2022
Meets my space and needs.
[This review was collected as part of a promotion.] Overall, I like it, but since I am short it is sometimes difficult to open the dryer without a great deal of effort.
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Recommended
Customer review from whirlpool.com
Mar 9, 2022
Great features
[This review was collected as part of a promotion.] I waited 4 months to get a gas washer/dryer, was worth it.
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Recommended
Customer review from whirlpool.com
Mar 9, 2022
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Verified Purchase
Mar 8, 2022
I paid for installation and had to run my own...
I paid for installation and had to run my own dryer vent.
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Response from WhirlpoolTeamMar 8, 2022
Hello DANNY, please call HD.com customer service at 800-430-3376 any day between 6 a.m to 2 p.m EST. for assistance with the purchased installation. We hope this information helps.
Verified Purchase
Feb 22, 2022
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Verified Purchase
Feb 22, 2022
I was very disappointed with the Home Depot installation process....
I was very disappointed with the Home Depot installation process. The installers came to install the washer and dryer but could speak very little english. They did not complete the installation as it needed some minor modifications to the space in order to move the w/d in to it.
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Verified Purchase
Feb 8, 2022
Very professional - my stacked washer/dryer was handled with great...
Very professional - my stacked washer/dryer was handled with great care - THANK YOU!!!!!
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Verified Purchase
Feb 8, 2022
3 weeks later and the applicance still isn’t operational. Delivery...
3 weeks later and the applicance still isn’t operational. Delivery & installation was paid for but delivery service didn’t have the correct hose. 3 weeks and still not installed. NO service at all from the store after making several calls & long long hold times to have no one answer. Very disappointed with HomeDepot.
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Response from WhirlpoolTeamFeb 8, 2022
Hey DANA, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Verified Purchase
2 found this review helpful
Feb 8, 2022
I particularly like that the wash cycle just requires the...
I particularly like that the wash cycle just requires the touch of a button as long as we’re using the same settings every load. Wish the dryer didn’t require the turning of the knob each use.
The unit washes well and the auto dry feature is great!
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Verified Purchase
Jan 26, 2022
The washer is smaller than my previous machine, but adequate....
The washer is smaller than my previous machine, but adequate. A little tricky getting larger items in and out of washer.Delivery was as promised and the guys were f riendly and helpful
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Jan 16, 2022
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Jan 5, 2022
Quality of product & warranty
Hey Whirlpool. Want to buy your washer/dryer combo but I'm skeptical as I can't see how you deal w/ issues raised by low reviews. Concerns seem valid. I'll gladly buy and give good review if I can feel confident about your product AND replacing lemons.
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Response from WhirlpoolTeamJan 7, 2022
Hey Cathy, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
1 found this review helpful
Dec 28, 2021
I really like it but I wish it had a...
I really like it but I wish it had a permanent press cycle. Overall, it meets my needs and my space! I would recommend it!
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Dec 23, 2021
Great appliance, just right for a single. Quiet and...
Great appliance, just right for a single. Quiet and compact, get the clothes clean with little attention from me.
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Dec 17, 2021
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1 found this review helpful
Dec 17, 2021
Actually bought this for a neighbor and he says it's...
Actually bought this for a neighbor and he says it's great. Perfect for the spot in the kitchen. Likes the stacked idea. Doesn't like to bend down. We liked getting the bigger size for a smaller amount. ;->
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Dec 9, 2021
First time can’t used
cannot be used the first time we bought it. The same is true for the dryer. We really can’t believe that this company is so bad that no one really solves the problem. We are like football. Kicked and kicked in front of the customer service department,
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Response from WhirlpoolTeamDec 9, 2021
Hey 4545678901, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
1 found this review helpful
Nov 18, 2021
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Nov 16, 2021
Start button on washer defective- Whirlpool service terrible-can't get...
Start button on washer defective- Whirlpool service terrible-can't get service for 2 weeks- Home Depot washes hands of purchase-
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Response from WhirlpoolTeamNov 18, 2021
Hey Rozzie, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
2 found this review helpful
Nov 16, 2021
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Nov 16, 2021
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Nov 2, 2021
Somewhat disappointed
It seems like a nice laundry center but it was broke when delivered. The fan for the dryer was broken. It made all kinds of noise. They are fixing it but you would think when the product left the factory it would be perfect.