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Customer Reviews for Whynter 7,000 BTU (12,000 BTU ASHRAE) Portable Air Conditioner Cools 400 Sq. Ft. with Dehumidifier, Remote, and Filter in Gray

Internet #206409459

Model #ARC-122DS

Store SKU #1001531270

  • 7,000 BTU portable AC unit and cools up to 400 sq. ft. of space
  • Compact AC unit with 3 operating modes Cool, Dehumidify, and Fan
  • Includes adjustable exhaust hose & window kit for portable AC

Customer Reviews

  • 4
    out of 434 reviews
  • 73% recommend this product
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Showing 1-30 of 434 reviews
Please be aware this machine is extremely loud. I tried my best to work with it but I could not sleep with the loud noise. Does cool the room within minutes of it being on which is great but it’s also a lot of upkeep with having to drain it.
by
Response from Whynter Customer ServiceJun 27, 2023
Hi Cindy,
Thank you for your feedback on your air conditioner. At Whynter, we constantly aim to provide superior products and a better customer experience. We are sorry the unit is louder than anticipated. Portable units may be louder than other types of air conditioning systems as all of the cooling components are located inside of the housing of the unit which is located within the room. Please visit our website to contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST if you have additional feedback or questions we can assist you with. We are here to provide support and ensure you will be satisfied with your Whynter product. Whynter
  • Verified Purchase
by
  • Verified Purchase
Quiet
Out of all the portable rolling ACs I’ve owned they always had access window kit panels. This one didn’t and I paid the most for it. Had to buy more on Amazon… otherwise it’s quiet and I like that for my living room.
by
    • Recommended
    Works as claimed. A bit more noise than expected. Some...
    Works as claimed. A bit more noise than expected. Some worrisome fan sounds during shutdown. Time will tell.
    by
    • Verified Purchase
    I love the air conditioner, but the delivery people left...
    I love the air conditioner, but the delivery people left it on the walk to my house. I had to muscle it muscle it up the steps to my porch and into the house. I live alone. I am old. Surely they could have done better than that!
    by
    • Verified Purchase
    Great machine. Easy to operate and is very efficient...
    Great machine. Easy to operate and is very efficient
    by
    • Verified Purchase
    Life saver
    Who’d ever believe I’d NEED an air conditioner in San Francisco!? Well after a few years of temperatures from 80’s to high 90’s for many, many days it was a no brainer to get an air conditioner. After much research I chose this one and couldn’t be happier. It’s incredibly efficient and cools my large room I use it in so fast, and my energy bill hardly rose at all because I wasn’t using my box fan 24/7 and my forced air thermostat cooling anymore. Easy to use and I highly recommend it !!
    by
      • Recommended
      by
      • Verified Purchase
      Just buy it!
      Best purchase I have made in years! Works very well upstairs where the central air doesn't cool as well
      by
      • Verified Purchase
      • Recommended
      Very pleased with this air conditioner. It works very well...
      Very pleased with this air conditioner. It works very well and the noise is not intrusive. I would definitely recommend it!
      by
      • Verified Purchase
      Rotary Compressor makes it quiet
      Having been using a portable AC in our bedroom of lower BTU's, never enjoyed just how loud it was at <56 DB. Seeing this AC rated at <52, plus being 1,000 BTU's more and a higher efficiency, bought this AC. Turning it on was very happy to hear just how quiet it is! We have small slender windows in the bedroom so a window AC was not going to work for it we could have installed a window unit would have. This unit allows us to turn off the central AC at night.
      by
        • Recommended
        poor quality
        Just arrived. Poor quality. Will request a return
        by
        Response from Whynter Customer ServiceMay 23, 2023
        Hi Linda,
        Thank you for your feedback on your air conditioner. At Whynter, we constantly aim to provide superior products and a better customer experience. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com if you have additional feedback or questions we can assist you with. We are here to provide support and ensure you will be satisfied with your Whynter product. Whynter
          • Recommended
          1 found this review helpful
          The wörst
          I bought this in the summer of 2021 & all I can say is "UGH". The worst. To be fair, it COULD be too small for my space or it COULD be that we have vaulted ceilings. I'm willing to come to the middle on that. But WHY is it not even cool when I'm blasting it in my face? WHY do the arms of it not stay in the window no matter how hard I try? I lost 20 lbs sweating this summer bc we didn't bother to take it out. WASTE of $ we don't have.
          by
          Response from Whynter Customer ServiceDec 8, 2022
          Hi Buberella,
          Thank you for your feedback on your air conditioner. At Whynter, we constantly aim to provide superior products and a better customer experience. This model is designed to cool up to 400 sq ft single room space. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com so we can assist you. We are here to provide support and ensure you will be satisfied with your Whynter product. Whynter
            Leaked and flooded house
            I purchased this AC and let it run continuously. It worked fine for just under 2 months, then flooded and ruined a section of my hardwood floors. The manual says "When there is excess water condensation inside the unit, the air conditioner stops running and shows a warning light" but this did not happen - I came home one day to it still running with a large puddle beneath it.
            by
            Response from Whynter Customer ServiceOct 18, 2022
            Hi Doug,
            Thank you for your feedback on your air conditioner. At Whynter, we constantly aim to provide superior products and a better customer experience. We're sorry the unit leaked. Based on your description, there may have been some shipping damage to the base of the unit which led to the leak. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com so we can assist you. Whynter
              1 found this review helpful
              Keeps the room COLD!!!...
              Keeps the room COLD!!!
              by
              • Verified Purchase
              Compact, lightweight yet delivers great cooling; it's not that humid...
              Compact, lightweight yet delivers great cooling; it's not that humid in CA so there was surprisingly little water to release after weeks of using the A/C. Adjusting and cutting the panel to fit into a window was a piece of cake. Good value for the money.
              by
              • Verified Purchase
              I live in an RV and this unit cools the...
              I live in an RV and this unit cools the entire space. Very quiet and the automatic thermostat works great and on the money.
              by
              • Verified Purchase
              Works great!
              Works as described. We love it!
              by
              • Verified Purchase
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              1 found this review helpful
              Worked great for a couple of months : (
              I was impressed with this unit at first. I bought it in May 2022 and it's now September 2022 and it no longer works. It will not produce any cold air and gets very loud and makes sharp clunking noises. I'm so disappointed given that the unit was not cheap for me and I live in the Bay Area and we are now in the middle of a terrible heat wave. The warranty says I have to pay to ship it to the company and it must be shipped in the original box-which I don't have. Sweltering and unhappy in SF.
              by
              Response from Whynter Customer ServiceSep 17, 2022
              Hi,

              Thank you for your feedback on your air conditioner. At Whynter, we constantly aim to provide superior products and a better customer experience. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com if you have additional feedback or questions we can assist you with. We are here to provide support and ensure you will be satisfied with your Whynter product. Whynter
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                • Verified Purchase
                It is not working properly...
                It is not working properly
                by
                Response from Whynter Customer ServiceSep 17, 2022
                Hi,

                Thank you for your feedback on your air conditioner. At Whynter, we constantly aim to provide superior products and a better customer experience. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com if you have additional feedback or questions we can assist you with. We are here to provide support and ensure you will be satisfied with your Whynter product. Whynter
                • Verified Purchase
                Very effective and not too loud for my 200 sqft...
                Very effective and not too loud for my 200 sqft bedroom. Have not tried it in a different or larger room.
                by
                • Verified Purchase
                by
                • Verified Purchase
                only good for 2 Minutes of cold air, then rest of the time its hot air
                It only blows cold air for 2 minutes then it blows hot air for 20 minutes then cold air for 2 minutes again, not good i returned after a week of using it.
                by
                Response from Whynter Customer ServiceAug 16, 2022
                Hi Aztrc,

                Thank you for your feedback on your air conditioner. At Whynter, we constantly aim to provide superior products and a better customer experience. We're sorry the unit was not cooling properly. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com if you have additional feedback or questions we can assist you with. Whynter
                • Verified Purchase
                All good except the temperature sensor
                I think it runs quietly for its capacity, particularly on low fan speed. Working great for me so far. The only complaint against it is that it seems to be influenced too much by outside temperatures. It heats up inside my place quicker than outside, so in late mornings, I have to set the controls down 2 degrees to get it started, then can return it to normal later in the day. I think it makes sense to put more space between the intake and exhaust vents than the mounting plate provides for.
                by
                  • Recommended
                  Easy to assemble - NOT!
                  Fixtures come with covers that are impossible to remove. Cannot put into use.
                  by
                  Response from Whynter Customer ServiceJul 22, 2022
                  Hi there,
                  Thank you for your feedback on your air conditioner. At Whynter, we constantly aim to provide superior products and a better customer experience. We're sorry you had trouble removing the covers from the fixtures. To remove, press down, turn slightly and pull off similar to opening a medicine bottle.
                  Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com if you have additional feedback or questions we can assist you with. We are here to provide support and ensure you will be satisfied with your Whynter product. Whynter
                    Died in 1 year. Not covered by warranty
                    Conveniently died after 1 year (3 months of use). Warranty only covers 1 year so I missed repair by 2 weeks. Whynter failed QC is going into the dumpster. DO NOT RECOMMEND!
                    by
                    Response from Whynter Customer ServiceJul 14, 2022
                    Hi Dave,
                    Thank you for your feedback on your air conditioner. At Whynter, we constantly aim to provide superior products and a better customer experience. We're sorry it stopped working. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com so we can further assist you despite the warranty. We are here to provide support and ensure you will be satisfied with your Whynter product. Whynter
                      Humidity control
                      Performing as it should, and as expected. Operating in a very hot and humid time of year in Florida, so far it has not required manual removal of condensate
                      by
                      • Verified Purchase
                      • Recommended
                      Showing 1-30 of 434 reviews

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                      Air Conditioner Features

                      Adjustable Humidistat, Automatic Shutoff, Timer

                      Adjustable Humidistat, Automatic Shutoff, Timer

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                      Timer

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