The Home Depot & Your Personal Information

The Home Depot values and respects your privacy. Some of the ways we use the information we collect include:

Convenience CONVENIENCE

To provide you with the best shopping experience through services like eReceipts, home delivery, and in-store pickup.

Consistency CONSISTENCY

To provide the same customer service experience when you engage with us in our stores, online, or over the phone.

Communication COMMUNICATION

To inform you about your orders and accounts, and to respond to your inquiries.

Awareness AWARENESS

To make you aware of the products and services we offer to support your home improvement needs.

You can learn more about how The Home Depot uses the personal information we collect in our Privacy and Security Statement.

Exercise Your Privacy Rights

Complete the form below to submit your request. When we receive your information, we’ll use it to verify your identity and review your request. You can only submit one type of request at a time. Need to make more than one request? Complete a new submission form for each request.


You can:

  • Request the personal information we collect about you.
  • Ask that we delete the personal information we collect about you.
  • Submit an Opt Out of Sale request (while we do not share your personal information with third parties in exchange for money, we disclose certain information in exchange for insights and other valuable services, and California law treats such sharing as a “sale” even if no money is exchanged; click here for more information).


IMPORTANT NOTE REGARDING REQUESTS TO OPT OUT OF SALES

When you visit our website, we use cookies and similar tools to automatically make certain personal information available to select third parties who are providing services to us to help us enhance your experience, improve and deliver advertising, learn how you use the website, and achieve the other purposes addressed in the “Tracking Tools We Use” section of our Privacy and Security Statement. Some of those select third parties may use the personal information for their own purposes or to provide services to other businesses. California law treats such sharing as a “sale” even if no money is exchanged.  

If you want to opt out of such automatic sharing, use this form to submit an Opt Out of Sale request, and we will place a cookie on your browser to automatically prevent the sharing from happening when you use that browser to visit our website. Because we use a cookie to automatically identify and register your preference, if you disable cookies on your browser or device, the Opt Out of Sale request will no longer work. You can always enable cookies on your browser or device and visit this page again to register your Opt Out of Sale request. We may not recognize you when you use other browsers or devices to visit our website. So, you will need to submit a separate Opt Out of Sale request on each device and browser you use to visit our website.  For more information about our tracking tools and how to control them, please click here.


After you submit an Opt Out of Sale request, you may still see advertising regarding our products and services.  And some of that advertising may be delivered by third parties or appear on third-party sites or services. This advertising may be general audience advertising or may be delivered by service providers in ways that do not involve sales of your personal information.


When you submit your Opt Out of Sale request using the form below, as indicated above, we will no longer share your information via digital tracking technologies used on homedepot.com. You may need to take other steps for other websites, as described in the privacy policies for those websites.  We also will use the information you provide via the form to identify the personal information not involving online tracking technologies that we hold about you so that we can honor your request that such information no longer be sold as well.


Once you submit your request, we will place a cookie on your browser to automatically prevent the sharing from happening when you use the browser to visit our website. However, to fully register your Opt Out of Sale request for information that may be shared via channels other than online tracking technologies, if any, you will need to provide a working email address and respond to the verification request we send you. 


Making a Request

A working email address is required to complete your request online. Call 1-800-394-1326 to speak to a representative if you don’t want to provide an email address.


For each request you submit, we’ll send a verification email to the email address you provided. This may take up to 72 hours. Check your spam folder if you don’t see it. You’ll have 3 days to verify your email before your request expires. If you don’t, you’ll have to submit another request.


If you are making a request on behalf of another person, please send your request to myinfo@homedepot.com and include the following information about you and the person on whose behalf you are making the request: full name, mailing address, email address, and phone number. You should also provide proof of your authorization to act on the other person’s behalf. We will contact you for additional information once your request has been received.


After we process your request to delete your personal information or to Opt Out of Sale, you may still see advertising regarding our products and services. We may deliver advertising to a general audience or place advertising on websites, mobile applications, and connected device applications that relates to our products and services. For example, if you visit a do-it-yourself website, you may see advertising on that website that promotes our products and services related to the do-it-yourself content.