#1 Home Improvement Retailer

Help and Customer Service Center

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Online Order Support

Text with Online Customer Support

To reach us for support, text SUPPORT to 38698 and start a conversation with our online customer care team. Message and data rates may apply. Message frequency varies. Reply HELP for help and STOP to stop. 

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Call us


Major Appliances Support: 1-800-455-3869

Homedepot.com Online Order Support: 1-800-430-3376

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In-Store Purchase Support

Call us

Primary Customer Service

1-800-HOME-DEPOT (466-3337)

Additional Resources 

Want to instantly check the status of an order? Track Your Order

Want to email us? Please be aware that responses via email may currently take up to 7 days. For immediate assistance, please contact our representatives via phone at 1-800-HOME-DEPOT (466-3337). To continue, click here to send us an email.

Consumer & Commercial Credit Customer Service

Consumer Credit Card Account

1-800-677-0232 or TTY:711

Commercial Revolving Charge Card

1-800-685-6691 or TTY:711

Commercial Credit Card Account

1-800-395-7363 or TTY:711

Whether you want to check your online order status, manage your Home Depot credit card or check your Home Depot gift card balance, our online Help Center can help answer any questions you may have. You can also use our site to access more information about the Home Depot return policy. For immediate assistance, contact our Customer Service department at 1-800-HOME DEPOT (466-3337) to speak with one of our representatives. Use our Store Finder to locate your nearest Home Depot, where you can get help from our friendly associates and even attend in-store workshops.