The Home Depot & Your Personal Information

The Home Depot values and respects your privacy. Some of the ways we use the information we collect include:

Convenience CONVENIENCE

To provide you with the best shopping experience through services like eReceipts, home delivery, and in-store pickup.

Consistency CONSISTENCY

To provide the same customer service experience when you engage with us in our

Communication COMMUNICATION

To inform you about your orders and accounts, and to respond to your inquiries.

Awareness AWARENESS

To make you aware of the products and services we offer to support your home improvement needs.

You can learn more about how The Home Depot uses the personal information we collect in our Privacy and Security Statement.

Exercise Your Privacy Rights

Complete the form below to submit your request. When we receive your information, we’ll use it to verify your identity and review your request. You can only submit one type of request at a time. Need to make more than one request? Complete a new submission form for each request.


You can:

  • Request the personal information we collect about you.
  • Ask that we delete the personal information we collect about you.
  • Opt out of having your personal information sold (while we do not share your personal information with third parties in exchange for money, we disclose certain information in exchange for insights and other valuable services, and California law treats such sharing as a “sale” even if no money is exchanged; click here for more information).


IMPORTANT NOTE REGARDING REQUESTS TO OPT OUT OF SALES

If you submit a request to opt out of having your personal information sold, we will the use the information you provide to verify your identity. After verifying your identity, we will associate the information you provided with information we hold to prevent further sales of that information. However, if you use our websites, mobile applications, connected device applications, or digital services, we may not be able to associate the information you provided in your request with the information collected from your usage of our websites, mobile applications, connected device applications, or digital services. Please click here for information about how to control certain digital tracking tools that may involve sales of digital information.


Making a Request

A working email address is required to complete your request online. Call 1-800-394-1326 to speak to a representative if you don’t want to provide an email address.


For each request you submit, we’ll send a verification email to the email address you provided. This may take up to 72 hours. Check your spam folder if you don’t see it. You’ll have 3 days to verify your email before your request expires. If you don’t, you’ll have to submit another request.


If you are making a request on behalf of another person, please send your request to myinfo@homedepot.com and include the following information about you and the person on whose behalf you are making the request: full name, mailing address, email address, and phone number. You should also provide proof of your authorization to act on the other person’s behalf. We will contact you for additional information once your request has been received.


After we process your request to delete your personal information or to opt out of the sale of your personal information, you may still see advertising regarding our products and services. We may deliver advertising to a general audience or place advertising on websites, mobile applications, and connected device applications that relates to our products and services. For example, if you visit a do-it-yourself website, you may see advertising on that website that promotes our products and services related to the do-it-yourself content.