#1 Home Improvement Retailer

Gates #1278

Store Details

Contact Us

Pro Service Desk

(585)429-1003

Rental Center

(585)429-1006

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2361 Buffalo Rd

Rochester, NY 14624

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Popular in Your Store

Store Features

  • Expanded Appliance Showroom

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Large Equipment Rental

  • Home Depot Truck Rental

  • Propane Exchange

  • Tool Rental

  • Free WiFi

  • In-Store Recycling

Store Details

Welcome to the Gates Home Depot. We're here to help you with your next DIY project.

Discover everything you need to prepare your home, inside and out, for the summer storms and sun. We're your trusted source for everything from windows, front doors, and roofing, to brick, weather stripping, and concrete crack repair near you to keep weather and bugs out of your home. Find what you need at your local Gates Home Depot or get it at your doorstep with our fast, free delivery. We offer free pickup within two hours for millions of items using our app. Returns are just as simple — start them online or in the app as well. Shopping at The Home Depot has never been faster.

At The Home Depot, we love giving back to our community. We support Gates Chili High School, the Gates Police K9 unit and our local VFW.

You can find us southeast of the intersection of I-490 and Buffalo Road. We look forward to seeing you in our aisles soon. View our local ad before you visit us to learn more about great in-store deals.

Sincerely,

Your Gates Home Depot Store Team

Frequently Asked Questions About Your Store

When does The Home Depot Labor Day Sale begin at the Gates store?

Visit our store from 8/27/26 to 9/9/26 for The Home Depot's Labor Day Event. Get ready for cooler temperatures with Labor Day savings on appliances starting at $399 — with free delivery on appliance purchases of $998 or more. We've got deals on ladders, outdoor lighting, and other home improvement must-haves. Remember to check out the savings on all things bath and furniture, too. We have everything you need to rejuvenate your home before the holiday season. Wrap up your summer right and move on to fall with these Labor Day bargains.

Can I get Express Delivery through my store?

Select supplies can arrive at top speed with Express Delivery, a same-day service that delivers from your store to your front door. Be sure to place your order by 4 p.m. local time for delivery. Your order's eligibility depends on local stock, driver availability, and item size. Check if you can get Express Delivery when you set your local store in The Home Depot app or online. Qualifying items will feature an Express Delivery tag in your shopping cart and at checkout (excludes custom mixed paint, aerosols, and bulk orders). Additional delivery charges may apply for Express Delivery orders.

How can I prepare my home for back-to-school?

Set your kids up for success, whether they're doing homework or being homeschooled, with their own learning space. Help them stay focused with a desk lamp and a writing desk that fits them. Personalize it with desk organizers and office supplies in their favorite colors and designs. Don't forget the writing utensils! You'll find many necessary back-to-school supplies at your Gates Home Depot.

What do I do to prepare my home for scorching summer temps?

Be certain your home is equipped for relentless summer heat by replacing or repairing faulty components of your hardscaping. Check cinder blocks and bricks for cracks, and ensure indoor ceiling tiles are free from water damage. If water gets in the crevices, you might be in for a headache. On the outside of your home, inspect roof shingles or metal roofing for damage or rust that could let water leak inside. Keep gutters functional and clear to prevent overflow from entering your home when storms arrive. Lastly, chimney caps and vinyl siding should be changed out if they're badly weathered.

What kinds of moving boxes do you have?

Make storage or moving easier by picking up a mix of moving boxes. We've got the sizes you want, including specialty ones like TV and wardrobe boxes. Cushion your items with moving blankets and bubble cushion to ensure your belongings make it to your next location safely. Don't forget to check out our rental moving trucks if you need those, too.

Why should I get a generator?

Having a generator means you're prepared year-round for whatever circumstances Mother Nature throws at you. Whether dealing with severe thunderstorms or tornados, a portable generator lets you enjoy power when the elements take it out. When searching for generators for sale, keep in mind that inverter generators cost more than portable generators, but they're also quieter and cleaner. For safety purposes, always run your generators outdoors, away from windows and doors.

What benefits do doorbell cameras have?

Enjoy peace of mind, privacy, and safety with a wired or wireless doorbell camera. No more peeking through a window or peephole when you can watch human or animal visitors in real time. Some doorbell cameras even let you talk to whoever is on your doorstep via your phone, a useful interaction to scare off would-be porch pirates or talk to delivery people. Many cameras integrate with your smart home app or hub to give you flexible accessibility. Choose to save video clips for future reference as needed.

What's the project for the free Kids Workshop in September?

Head to the Kids Workshop from 9–noon on September 5th. Sign up for free to build a colorful school bus organizer. You provide the creativity and we provide the materials. Team up with your little ones to make this quick craft while supplies last.

Does the Gates Home Depot offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. with The Home Depot app. Select "Curbside with The Home Depot App" at checkout when shopping eligible Store Pickup items. We'll let you know via email or text when your order is ready at the store. Bring a valid, government-issued photo ID with you.

Picking up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" text message or email to tell us you're on the way via the app.
3. When you arrive, park in a designated Curbside Pickup spot. It's usually located near the store entrance.
4. Check in through the app to tell us you've arrived.
5. We'll bring out your order and load it into your vehicle.

Read more about Curbside Pickup.

Recycling at The Home Depot

PLASTIC BAG RECYCLING


What Can Be Recycled?

PLASTIC BAG RECYCLING

Common products:

Plastic grocery bags, plastic wrap, and film plastic

COMPACT FLUORESCENT BULB RECYCLING


What Can Be Recycled?

COMPACT FLUORESCENT
BULB RECYCLING

Common products:

Unbroken indoor/outdoor compact fluorescent bulbs

RECHARGEABLE BATTERY RECYCLING


What Can Be Recycled?

RECHARGEABLE
BATTERY RECYCLING

Common products:

Undamaged rechargeable batteries used in power tools, cell phones, and laptops

Nickel Cadmium (Ni-Cd), Lithium Ion (Li-ion), Small Sealed Lead Acid (SSLA/Pb), Nickel Metal Hydride (Ni-MH), Nickel Zinc (Ni-Zn)

Eco Actions LogoEco Actions QR

The Home Depot's core values are based on doing the right thing for our associates and customers. Explore Eco Actions at The Home Depot, where we are harnessing the power of the DIY movement to build a better world.

Nearby Stores

Find Another Store

1250 West Ridge Rd

Greece, NY 14615

4.98 mi

Rental Center

(585)621-0420

Pro Service Desk

(585)621-0400

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

770 Jefferson Road

Rochester, NY 14623

6.14 mi

Pro Service Desk

(585)240-8430

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

1111 E Ridge Rd

Rochester, NY 14621

7.33 mi

Pro Service Desk

(585)339-0404

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

Customer Store Reviews

  • 4.6 out of 562 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (562)
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Showing 1-10 of 562 reviews
Customer service experience was terrible
Bought a new fridge that was delivered damaged, compressor not mounted properly and was leaking water all over the kitchen floor. After being told the replacement would arrive on 11/29 I was sent an email stating the 4th was the new date. Not much of an apology. Only a condescending rep who continually felt the need to talk over me.
by
    Great customer service
    I have customer service to be very good here whether you are looking for something or cashing out.
    by
      • Recommended
      Great
      Great experience, will shop again
      by
        Friendly and helpful employees
        Always pleased with the assistance given by the staff at Home Depot. Whether it is help finding an item, giving guidance on tools, or support in checkout, I can count on their support for my home improvement needs.
        by
          • Recommended
          Great customer servjce
          Several employees to help
          by
            • Recommended
            Poor product with aero return
            Bought a push mower that did not suit our needs, was faulty. The new policy denies our return with 0 signs explaining that. We were prompted to return to manufacturer but the manufacturer explains we need to return to Home Depot. We will no longer shop at Home Depot. Expensive item with 0 customer satisfaction or proper service.
            by
              Great store to have in the neighborhood.
              I’ve been shopping here for many years and they never disappoint.The products are top quality and prices are reasonable.
              by
                • Recommended
                Great store
                My favorite home Depot in Rochester NY. I know a lot of the employees cuz I shop there so much. Very friendly employees and very helpful.
                by
                  • Recommended
                  good quality merchandise
                  everything I purchased was top quality at a reasonable price
                  by
                    • Recommended
                    Clean and Courteous
                    I visit just about every day and they have everything I am looking for, they are organized, and helpful.
                    by
                      • Recommended
                      Showing 1-10 of 562 reviews