Filter Reviews By:Rating, Profile, Gender, Age (593)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 593 reviews
Mar 13, 2022
Janese is amazing
Janese is a fun out going and loving individual and I will go back due to her smile
by
Recommended
Feb 19, 2022
its Ight
I got gloves and utility knife its pretty lit
by
Nov 21, 2021
Products are always available for my trade.
Staff is very helpful with my purchases glad I have to leave this store close to my home.
by
Recommended
Nov 4, 2021
Great Appliance Dept Customer Service
Cara at the Home Depot (5859 Antelope Rd, Sacramento, CA) Appliance Dept, was exceptional! She found the dishwasher I was looking for, got it ordered, and scheduled the install quickly and efficiently and at Black-Friday pricing!
She then helped me with an "on-demand Hot Water" system by scheduling an installer consult to come to my home to assess the needs for my home and price the entire project for me. I was done in what felt like a minute! Was great to get these 2 project underway without a hitch! Great job! Thank YOU! I will be back!
by
Recommended
Oct 14, 2021
Great staff!
I’m in the store nearly every day and the staff is great, friendly and very helpful. Fazi is fantastic to work with. Cruz and Bill are very knowledgeable and friendly and get my orders in quickly.
by
Recommended
Jul 27, 2021
Ron in Plumbing, was an excellent troubleshooter. He took a lot of time helping with complex plu...
Ron in Plumbing, was an excellent troubleshooter. He took a lot of time helping with complex plumbing issue.
by
Verified Purchase
Recommended
Jul 23, 2021
We love this store, been shopping here since it opened. The staff tries hard to please, often goi...
We love this store, been shopping here since it opened. The staff tries hard to please, often going out of their way to help. The company frequently does not have enough product in stock, they have sent us to many other stores when they didn't have what we needed. But, they told us where it was available and called to make sure it was there.
by
Verified Purchase
Recommended
Jul 18, 2021
This is a pleasant Home Depot store, the employees are helpful and know their inventory and it's ...
This is a pleasant Home Depot store, the employees are helpful and know their inventory and it's location, plus the parking lot has shade trees to park under, car not too hot when you return.
by
Verified Purchase
Recommended
Jul 13, 2021
This was the absolute worst customer experience of my life! I was basically called a liar and emb...
This was the absolute worst customer experience of my life! I was basically called a liar and embarrassed in front of other employees and customers by the 'manager' Yvonne. NO WAY AM I EVER COMING BACK unless Yvonne no longer works at Home Depot. I know companies are struggling for employees, but this lady needs to go! Yvonne escalated the situation, raised her voice at me, and refused to take my return of a small refrigerator (not a major appliance) that I purchased the week before. I wanted to return it because I was smelling smoke in my garage. Yvonne told me that I was not allowed to return the item and that I would need to come back and speak to the manager if I wanted to return the item. I patiently waited, found online that it said I had 90 days (even though I am a HD credit card owner and my receipt said I had a year), and guess what...she had to take my return. She didn't even apologize or anything, just ignored me and walked away.
by
Verified Purchase
4 found this review helpful
Jul 10, 2021
the store is easy to navigate and employees very helpful,thanks Norleen,Mike,Laura,Shelby and Nat...
the store is easy to navigate and employees very helpful,thanks Norleen,Mike,Laura,Shelby and Nathan.
by
Verified Purchase
Recommended
Jun 28, 2021
clean, organized, friendly, and helpful that's our home depot
clean, organized, friendly, and helpful that's our home depot
by
Verified Purchase
Recommended
Jun 5, 2021
This store is the best out of them all.
This store is the best out of them all.
by
Verified Purchase
Recommended
May 26, 2021
Employees making fun of customer with a disability
Employees making fun of customer with a disability
by
Verified Purchase
2 found this review helpful
May 21, 2021
Very friendly and helpful employees. Been shopping here for over twenty years. Best Home Depot th...
Very friendly and helpful employees. Been shopping here for over twenty years. Best Home Depot there is in my book. Thank you for being there for your customers.
by
Verified Purchase
Recommended
May 12, 2021
Polly was very helpful in the garden department she directed me to the mercendise I needed opened...
Polly was very helpful in the garden department
she directed me to the mercendise I needed
opened a charge card and saved me money
by
Verified Purchase
Recommended
May 9, 2021
Every time i have gone to this store i have always gotten excellent service from all employees. A...
Every time i have gone to this store i have always gotten excellent service from all employees. All are knowledgeable and courteous. I have always been able to find what I'm looking for.
by
Verified Purchase
Apr 28, 2021
Get the homeless bum drug addicts out of the parking lot. Trim the mistletoe out of the landscape...
Get the homeless bum drug addicts out of the parking lot. Trim the mistletoe out of the landscape trees before it kills them all and makes you spend thousands of dollars on replanting and landscaping.
by
Verified Purchase
Recommended
Apr 22, 2021
Associate Erick Zaragoza was extremely helpful
Associate Erick Zaragoza was extremely helpful
by
Verified Purchase
Recommended
Apr 19, 2021
Homeless encampment, panhandlers, very sad to see this nice store and grounds in such a sorry sta...
Homeless encampment, panhandlers, very sad to see this nice store and grounds in such a sorry state...need security patrol. Needs to be cleaned up.
by
Verified Purchase
1 found this review helpful
Apr 15, 2021
Fantastic experience on recommendations for multiple window coverings and excellent in-home consu...
Fantastic experience on recommendations for multiple window coverings and excellent in-home consultation with shutter window covering manufacturing representative. Everyone has been so friendly and helpful and the entire breakdown of the total cost was very well explained. I'm so excited to have my new shutters installed and will definitely return for my future home improvement projects!
by
Verified Purchase
Recommended
Apr 13, 2021
Garden cashier Melinda was so sweet in taking care of me.
Garden cashier Melinda was so sweet in taking care of me.
by
Verified Purchase
Recommended
Apr 3, 2021
Items were not properly stocked which led to a huge misunderstanding of the cost of the items tha...
Items were not properly stocked which led to a huge misunderstanding of the cost of the items that I was trying to purchase. The correct items were still wrapped on the pallet on the top shelf and required a fork lift to get them down which took upwards of 30min to retrieve, and the employees just left the pallet on the floor and didn’t open it up and get the items that I requested. I was passed along to multiple employees and was not provided personalized customer service. All in all I waited over 1 hour trying to figure out the pricing of this single bulk item that was not properly stocked and in the end left with the lesser quality item than what was being described to me throughout the process.
by
Verified Purchase
1 found this review helpful
Apr 1, 2021
Store it’s very well organized and clean
Store it’s very well organized and clean
by
Verified Purchase
Recommended
Mar 22, 2021
Great place for all my handyman & construction needs. It's my "go to store" I will always depend ...
Great place for all my handyman & construction needs. It's my "go to store" I will always depend on Home Depot
by
Verified Purchase
Recommended
Mar 17, 2021
Just to everyone yes our world is very different to what was 40 years ago. Maybe we dont feel as ...
Just to everyone yes our world is very different to what was 40 years ago. Maybe we dont feel as valued as employees. Stay strong there is hope at end of tunnel.
by
Verified Purchase
Recommended
Mar 12, 2021
I go here A LOT! I'm a homeowner and live less than 5 minutes from this place. The staff is alway...
I go here A LOT! I'm a homeowner and live less than 5 minutes from this place. The staff is always great, very friendly and helpful.
by
Verified Purchase
Recommended
Feb 25, 2021
This is a great HD.After going to 4 other stores hd had what I needed. I was treated kindly with...
This is a great HD.After going to 4 other stores hd had what I needed. I was treated kindly with respect and courtesy. There was helpful help in finding all I needed. I suggest this Home Depot to everyone .great staff ,great service surprisingly lower prices than exspected ,and, excellently stocked on literally everything. Very clean to.That is a must for me .
by
Verified Purchase
Recommended
Feb 3, 2021
Great store, well kept. friendly service.
Great store, well kept. friendly service.
by
Verified Purchase
Recommended
Jan 22, 2021
The customer service in this store is HORRIBLE! We just moved here from Elk Grove and have always...
The customer service in this store is HORRIBLE! We just moved here from Elk Grove and have always had great experience with Home Depot until we came to this store. Now the first time I went in the store I thought it was just busy that is why I cant get help or even the correct help but upon further visits it seems like the norm for this store. I have had employees tell me they are out of something to later find it myself, or multiple employees tell me an item is on a multiple aisles, like try 2,3 and then 4! I asked an employee to help me locate it and was told she was doing something else and she could not assist me. I would rather shop at another store where the employees treat you with respect and professionalism!
by
1 found this review helpful
Jan 13, 2021
Just moved to this area / into a new house and there are lots of things I need. I had been given ...
Just moved to this area / into a new house and there are lots of things I need. I had been given a gift card by my realtor and this was my first visit here. I was looking for one odd-ball item, and the person I stopped in the aisle to ask not only figured out what I was seeking based on my weird description, but aimed me to the EXACT location.
Then, I exited the store thru the garden center because I'd parked next to it and the cashier there was SUPERB. She was friendly without being inappropriate, commenting on the really low markdown price of one item, and helping me navigate the gift card process.
I will go out of my way to consider this my HOME STORE going forward based on this first, excellent experience.