#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(904)220-1404

Tool & Truck Rental

(904)220-1410

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

12721 Atlantic Blvd

Jacksonville, FL 32225

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 838 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (838)
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Showing 1-30 of 838 reviews
Employees would rather gossip than help customers. inexcusable.
Employees would rather gossip than help customers. inexcusable.
by
  • Verified Purchase
This store is always clean, neat and the shelves are always stocked. The employees are always smi...
This store is always clean, neat and the shelves are always stocked. The employees are always smiling and seem to really enjoy working there.
by
  • Verified Purchase
  • DIY
  • Recommended
Excellent Customer Service
Everytime I walk into this store I am amazed with the customer service. Everyone is so nice and willing to help.
by
    • Recommended
    Very helpful
    Very helpful
    by
    • Verified Purchase
    • Recommended
    This Home Depot always has friendly and helpful employees, willing to give you advice and informa...
    This Home Depot always has friendly and helpful employees, willing to give you advice and information on any project you're working on.
    by
    • Verified Purchase
    • Recommended
    Always a pleasure. Staff is very welcoming and do not make you feel incompetent. Always offer sug...
    Always a pleasure. Staff is very welcoming and do not make you feel incompetent. Always offer suggestions that I usually don't think of because I am NOT a do-it-yourselfer.
    by
    • Verified Purchase
    • Recommended
    Harry helped is in garden, he's always great!
    Harry helped is in garden, he's always great!
    by
    • Verified Purchase
    • DIY
    • Recommended
    Dave in paint helped me find the product to repair my dinning room chair. Dave is awesome, it's ...
    Dave in paint helped me find the product to repair my dinning room chair. Dave is awesome, it's always great to see him. You know you'll get great service when he's helping you.
    by
    • Verified Purchase
    • DIY
    • Recommended
    great service good deals polite employees with knowledge to help u decide on item.big store massi...
    great service good deals polite employees with knowledge to help u decide on item.big store massive stock .
    by
    • Verified Purchase
    • Recommended
    Excellent help and easy to find everything.
    Excellent help and easy to find everything.
    by
    • Verified Purchase
    • Recommended
    I bought an egg grille. The cashier had a called for help. Two lot personnel walked by us and a...
    I bought an egg grille. The cashier had a called for help. Two lot personnel walked by us and ask if help had been called. We said yes both time. The said they would be back to help but never did. Finally after my son and I struggle to get in back of my truck another guy came out and said oh you got it loaded. I was not very pleased. This is the first time that this has happened. The people inside the store was great.
    by
    • Verified Purchase
    • DIY
    • Recommended
    Donna H. in Appliances was super-helpful and very pleasant to work with.
    Donna H. in Appliances was super-helpful and very pleasant to work with.
    by
    • Verified Purchase
    • Recommended
    The employees were very helpful and courteous plus lots of great tools to choose from
    The employees were very helpful and courteous plus lots of great tools to choose from
    by
    • Verified Purchase
    • Recommended
    I had been looking for a pole saw for weeks. Wasn't any on the self still. Russ took the time t...
    I had been looking for a pole saw for weeks. Wasn't any on the self still. Russ took the time to check the stock for me. It showed 3 in-stock. He found them gave me one and put the rest on the shelf. Thanks Russ, your awesome!
    by
    • Verified Purchase
    • DIY
    • Recommended
    I't's always good to see Rush in garden. He always goes out of his way to make sure we're satisf...
    I't's always good to see Rush in garden. He always goes out of his way to make sure we're satisfied!
    by
    • Verified Purchase
    • DIY
    • Recommended
    Russ helped us pick out a new turkey fryer. He was very knowledgeable and helpful.
    Russ helped us pick out a new turkey fryer. He was very knowledgeable and helpful.
    by
    • Verified Purchase
    • DIY
    • Recommended
    Great experience from top to bottom. My wife have a few things left on her bucket list, and I'm ...
    Great experience from top to bottom. My wife have a few things left on her bucket list, and I'm sure Home Depot can help with that!
    by
    • Verified Purchase
    • Recommended
    Thank you for having excellent customer service every time I shop there!
    Thank you for having excellent customer service every time I shop there!
    by
    • Verified Purchase
    • Recommended
    Store has dos t professional staff from the greeter to the clerks. Vickie at service was outstan...
    Store has dos t professional staff from the greeter to the clerks. Vickie at service was outstanding, and did what needed to be done. William and Angela were great in appliances and got me set up with a recall, and ordered a new washer.
    by
    • Verified Purchase
    • Recommended
    This store consistently performs above the norm. The folks in appliances William and Angela are ...
    This store consistently performs above the norm. The folks in appliances William and Angela are top notch and I take their advice, and suggestions when purchasing appliances. The service folks "Vickie" were great and worked to make sure the price and details were perfect.
    by
    • Verified Purchase
    • Recommended
    Overall store condition very good...service excellent .
    Overall store condition very good...service excellent .
    by
    • Verified Purchase
    • Recommended
    Look for Amy in the appliance dept she answered all our questions and was a general pleasure in o...
    Look for Amy in the appliance dept she answered all our questions and was a general pleasure in our shopping experience
    by
    • Verified Purchase
    • Recommended
    GREAT customer service from everyone at this store!
    GREAT customer service from everyone at this store!
    by
    • Verified Purchase
    • Recommended
    The store was very clean and easy to fill everything.
    The store was very clean and easy to fill everything.
    by
    • Verified Purchase
    • Recommended
    Great Store!
    Anything from DIY projects to lawn care, Home Depot always has just what I need!
    by
      • Recommended
      Love my new Toro Lawnmower from Home Depot !!!
      I was looking for an affordable self-propelled mower and the staff was very helpful. I ended up choosing a reconditioned Toro. got a great machine at a great price. They even checked it out to make sure it worked properly before I took it home and offered to help load it . I cant say enough about how great my experience was and will definitely shop there again. I highly recommend this store for all your home improvement needs.
      by
      • Verified Purchase
      • Recommended
      Great Shopping Experience
      Always friendly staff from the time you walk in the door until you leave! They even helped load my truck! The food stand is definitely a plus too!
      by
        • Recommended
        Customer Service
        Harry in garden was outstanding! I always look for him when I need help in garden. You need more cashiers and help in the front of the store.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Getting it right!!
        I would commend two instances in the store. One was the unexpectedly and extraordinarily helpful advice by a sales associate, who I have commended separately. Another was the prompt action of your sales manager who intervened at exactly the right moment when I was about to lose my patience (hours before a hurricane hit our poor town, and, as it turned out, toppled a great, ancient live oak on part of my home). Natural disasters are inevitable, unfortunately, but the generous actions of individuals are not, and therefore something to be appreciated.
        by
        • Verified Purchase
        • Pro
        • Recommended
        AMAZING CUSTOMER SERVICE!
        I cannot say enough good things about this Home Depot location. Dave and Eugenia really made our shopping experience the absolute best. We walked out of the store feeling good on the products we purchased and the employees that we encountered. We have shopped at almost all of the Home Depot's in Jacksonville, and this is by far the best we have been to. We are proud to say that we are Home Depot customers and will continue to be in the future.
        by
        • Verified Purchase
        • Pro
        • Recommended
        Showing 1-30 of 838 reviews

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