#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(706)650-6400

Rental Center

(706)650-6401

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

499 Bobby Jones Expy Ste B

Augusta, GA 30907

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 937 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (937)
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Showing 1-30 of 937 reviews
Half of my house is from Home Depot! Great Store, Always has what you need!
Half of my house is from Home Depot! Great Store, Always has what you need!
by
  • Verified Purchase
  • Recommended
EVERYONE WAS FRIENDY AND HELPFUL I ENJOYED MY VISIT
EVERYONE WAS FRIENDY AND HELPFUL I ENJOYED MY VISIT
by
  • Verified Purchase
  • Recommended
Again like in my survey our Cashier Tammie was AWSOME, helpful polite and friendly.
Again like in my survey our Cashier Tammie was AWSOME, helpful polite and friendly.
by
  • Verified Purchase
  • Recommended
I needed help loading up some heavy items and everyone was very eager and happy to help from star...
I needed help loading up some heavy items and everyone was very eager and happy to help from start to finish, loading in my car.
by
  • Verified Purchase
  • Recommended
Paint department is the worse ever
Paint department is the worse ever
by
  • Verified Purchase
If the staff doesn’t like their jobs please stop working in customer service related jobs. The pa...
If the staff doesn’t like their jobs please stop working in customer service related jobs. The paint counter is about the only few employees we have had good service with, we will take our business to any other location but the Martinez location.
by
  • Verified Purchase
I frequent this store, as a professional and a homeowner. Always a pleasant experience. The custo...
I frequent this store, as a professional and a homeowner. Always a pleasant experience. The customer service is great. And almost always, they have what I need in stock, and at competitive prices.
by
  • Verified Purchase
  • Recommended
Store is always nice and clean. Fast customer service.
Store is always nice and clean. Fast customer service.
by
  • Verified Purchase
  • Recommended
Need more cashiers or open the self check out lines other than that is good
Need more cashiers or open the self check out lines other than that is good
by
  • Verified Purchase
  • Recommended
The lady upfront was nice but didn't ask us for help. Some parts of the store were dirty and conc...
The lady upfront was nice but didn't ask us for help. Some parts of the store were dirty and concrete bags were busted.
by
  • Verified Purchase
  • Recommended
This store has friendly and knowledgable employees. They go out of their way to make sure your s...
This store has friendly and knowledgable employees. They go out of their way to make sure your shopping experience is pleasurable.
by
  • Verified Purchase
  • Recommended
Brent was awesome, friendly and very polite. He makes me feel like a valued customer.
Brent was awesome, friendly and very polite. He makes me feel like a valued customer.
by
  • Verified Purchase
  • Recommended
store manager is always ready to assist and help.
store manager is always ready to assist and help.
by
  • Verified Purchase
  • Recommended
If you want to feel like family, shop at store 0119. everyone welcomes you and always take the ti...
If you want to feel like family, shop at store 0119. everyone welcomes you and always take the time just to say hi and are truly sincere when they ask about how you are doing.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Store staff is extremely under educated on products and services, item location in the store is u...
Store staff is extremely under educated on products and services, item location in the store is unorganized and makes no sense. Similar products for categories of items are aisle away from each other. If it wasn't for the helpfulness of Terri and Janice, I'd probably never return. General employee smiles and kindness are the only things that keep me from hating every shopping trip at the store.
by
  • Verified Purchase
I would like to thank Janice S for a great experience when I was there. She greeted me , she took...
I would like to thank Janice S for a great experience when I was there. She greeted me , she took the time to know how I was doing, she also told me about the surgery and thanked me for shopping. I don’t get this kind of service at any store. So thank you Janice S for great customer service.
by
  • Verified Purchase
  • Recommended
I enjoy shopping at the Home Depot on Bobby Jones! Grace is the employee that normally helps wit...
I enjoy shopping at the Home Depot on Bobby Jones! Grace is the employee that normally helps with my purchases! She is always courteous, knowledgeable, and helpful! It does not matter if I am purchasing a small amount or items or a cartful, this is the location I always use! Great job
by
  • Verified Purchase
  • Recommended
Exceptional service. I met Mr Eldon whom provided me with above excellence service. I and aske...
Exceptional service. I met Mr Eldon whom provided me with above excellence service. I and asked him for an air vent cover and he took us to the area and found out that the items I needed were not there. So we headed toward the exit when Mr Eldon comes up to meet us with the product that we were looking for. He surprised us with his amazing customer service. We appreciate old school service. Our gratitude and complement to Mr Eldon. Thanks HOMEDEPOT for employees like him.
by
  • Verified Purchase
Janice S. at checkout was awesome.
Janice S. at checkout was awesome.
by
  • Verified Purchase
  • Recommended
I come to this location almost every weekend with my husband. Thank you'll for keeping a clean, f...
I come to this location almost every weekend with my husband. Thank you'll for keeping a clean, family oriented and friendly environment.
by
  • Verified Purchase
  • Recommended
The clerk Brent that works up front has one of the best customer service skills I have seen in ye...
The clerk Brent that works up front has one of the best customer service skills I have seen in years! Thank you for making a stressful home repair job easier by make sure I had everything I needed and putting a making me smile on today.
by
  • Verified Purchase
  • Recommended
The store was well stocked and the employees treated me so well!
The store was well stocked and the employees treated me so well!
by
  • Verified Purchase
  • Recommended
My experience while shopping in this store was rather good, because there were people available t...
My experience while shopping in this store was rather good, because there were people available to help me when I needed help. Women are shopping more for home improvements and we really help finding an item or two to small improvements around the home.
by
  • Verified Purchase
  • Recommended
Such wonderful customer service and during the busy Christmas Holiday! The cashier at Pickup/Retu...
Such wonderful customer service and during the busy Christmas Holiday! The cashier at Pickup/Returns was amazing. The young man who brought my purchase up had such a great attitude. Store experience was outstanding! Item was well packaged and in fantastic condition. Loved the option to order online and pick up at store!!
by
  • Verified Purchase
  • Recommended
Store has a good selection of products. Selection in some areas are spotty but I give the store a...
Store has a good selection of products. Selection in some areas are spotty but I give the store a pass due to the impact of the Virus. Prices are competitive.
by
  • Verified Purchase
  • Recommended
Stock is great. Employees I have dealt with are fantastic. They extubate that the customer is w...
Stock is great. Employees I have dealt with are fantastic. They extubate that the customer is why they are there. Keep it up! Thanks!!
by
  • Verified Purchase
  • Recommended
My cashier, Monica, made sure to give me the sale price I was entitled to get. I like people who...
My cashier, Monica, made sure to give me the sale price I was entitled to get. I like people who care about their customers like she does.
by
  • Verified Purchase
  • Recommended
This is by far the best Home Depot in the area. The entire staff from top down is friendly, helpf...
This is by far the best Home Depot in the area. The entire staff from top down is friendly, helpful, kind, and professional. The ProDesk is very helpful to all trades and non-trades, but definitely trade focused. Everyone is helpful in the best way they can be. If they can't, they will try to help you find the right person to do so. I've been to other Home Depots in other states, and I can honestly say, I have not been to another that I would give 5 stars too.
by
  • Verified Purchase
  • Recommended
Contractor cashier Tammy will refuse to check you out unless you have a mask on. Having asthma I ...
Contractor cashier Tammy will refuse to check you out unless you have a mask on. Having asthma I put my mask on below my nose and she still refused and talked down to me. Is this store policy?
by
  • Verified Purchase
Great inventory and quality products. I used to be a very loyal customer to their biggest competi...
Great inventory and quality products. I used to be a very loyal customer to their biggest competitor. I had to change my allegiance. Staff is helpful, personable and professional. HD is my new "go to" for parts, tools and gardening products.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 937 reviews

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