#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(508)427-8612

Rental Center

(508)427-8607

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

60 Stockwell Dr

Avon, MA 02322

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 335 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (335)
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Showing 1-30 of 335 reviews
Richie is the store manager
This customer chose to rate the product and not provide text.
by
    • Recommended
    Above and beyond
    Today I went seeking for a refrigerator and they definitely took the time to seek for o this thing. I went to another location to find it but didn’t have it. In this location the guy didn’t stop until he found it. Definitely wish I remember his name. Thank you guys for helping me
    by
      • Recommended
      Employee very helpful and kind
      The cashier was awesome! Her name was Hericie!
      by
        • Recommended
        Terrible customer service at return counter
        Employee ignored me, I stood at the counter while she socialized with another customer who was behind the counter with her. I had to ask another employee at the pickup counter to handle my return. When my return was completed, the employee at the return counter was still laughing and talking to the guy while her back was turned to the next customer in linr
        by
          Exceptional customer service
          J’Javet, the extraordinary customer service representative was patient and understanding when I explained that the item was opened. She helped with an exchange .She checked for the closest store and found it in Mansfield
          by
            • Recommended
            Appliance shopping was so easy thanks to Briana. She was very helpful , knowledgeable , patient and friendly. I’ve purchased several appliances with split delivery. I didn’t know how to solve it but it was no problem for Briana. I think Home Depot is luck
            I just bought a few appliances from Samsung. I use them before and was very happy. They last a long time. Very reliable.
            by
              • Recommended
              Rene
              Yesterday we purchased another sander like the one that was missing from my online order. I also bought some paint. All four associates were very helpful, polite and professional.
              by
                • Recommended
                Home owner
                I go to Home Depot two or three times a week on average. On I recent trip I needed to replace boards on my deck stairs. I brought a board for measurement. The employee not only directed me to the best wood to but gave me a ladder so I could find the wood with the fewest knots. He also cut the boards to length and threw out the left over. The Avon store has always been super friendly. I also often bring my dog with me and they are very accommodating .
                by
                  • Recommended
                  Home Depot customer
                  Can't believe that a business like Home Depot stays in business when they offer no reasonable customer service and doesnt change or care month after month
                  by
                    Please see below
                    Sorry , I forgot to mention; the nursery didn’t have Jade plant. The helper looked online and everywhere else but he couldn’t find and politely apologized to me. I was impressed with his enthusiasm to help me 🙏🏻. I don’t remember his name.
                    by
                      no need to insult customers on the way out
                      bought two small items, placed them in the bagging area, checkout staff person comes over and says...sir this is not stop and shop,place your items near the checkout area not near the bags, the checkout area was very small, and I was just reaching for my card....at least stop and shop does not insult customers on the way out....
                      by
                        Moving
                        This has always been the store location for me. Except when I'm in another town. Live it!
                        by
                          • Recommended
                          Shopping experience
                          Home Depot continues to be a reliable go-to for all things home improvement. Their selection of tools, hardware, appliances, and garden supplies is extensive, and I rarely leave without finding what I need. The stores are generally well-organized, making it relatively easy to locate items, though the layout can vary slightly depending on the location.
                          by
                            • Recommended
                            Employees
                            The experience of shopping in store has been nothing but a disaster for assistance from employees. English is the source of communication and this location fails
                            by
                              Care
                              Excellent customer service care
                              by
                                • Recommended
                                Great staff
                                Great staff and selection, they always have what I need.
                                by
                                  • Recommended
                                  Top notch customer care
                                  The store manager brightened my day. The item I wanted showed in stock but the bin was empty. The manager compensated me with a like item for the cost of the item I intended to purchase.
                                  by
                                    • Recommended
                                    5 Stars - Huge Improvement
                                    I recently visited the Home Depot in Avon, MA, and was pleasantly surprised by the level of customer service. The staff was extremely helpful, and the department heads and managers were welcoming and knowledgeable. They took the time to answer my questions, which was a big change from how things used to be. It’s great to see such an improvement in customer service—I’ll definitely be shopping here more often!
                                    by
                                      • Recommended
                                      Associates have stepped up their game
                                      I have purchased several items over the past month, and I am genuinely very pleased with them.
                                      by
                                        • Recommended
                                        Excellent Customer Service
                                        It is a delightful to enter Avon the team is always friendly and helpful especially the Customer Service Team !
                                        by
                                          • Recommended
                                          Great people in this location
                                          I come here almost everyday, love this Avon location
                                          by
                                            • Recommended
                                            Convenience
                                            Avon Home Depot is so convenient for me. Although I pass a couple of them on my way home, Avon is the cleanest, fastest and best Home Depot around.
                                            by
                                              • Recommended
                                              Hire people that want to work and do their job
                                              Hire people that want to work and do their job. Everyone is super rude in the Home Depot. Especially the return cashiers OMG!
                                              by
                                                Great service/assistance.
                                                I was searching the store for a product and a very helpful employee asked me if I wanted help. He went right to the spot and reassured me that it was an exact replacement.
                                                by
                                                  • Recommended
                                                  Helpful and friendly as usual.
                                                  Just another great all around experience, The prices are good too.
                                                  by
                                                    • Recommended
                                                    Done with the I don't know. I can't help you attitude.
                                                    One problem with home depot is every time you go in there. All the associates are standing around on their phone and there is nobody to help you.
                                                    by
                                                      Please hire competent people for "self checkout" help
                                                      Young kids to not care! They are slow ans sluggish as well as uneducated about the products it has in stores. Please educate them on the basics!!
                                                      by
                                                        • Recommended
                                                        review
                                                        not a bad store helpful employees
                                                        by
                                                          • Recommended
                                                          Great customer service
                                                          Jen at the customer service desk did a great job handling my issue
                                                          by
                                                            • Recommended
                                                            Busy place
                                                            I went here on a Sunday afternoon, twice. Both times there was a line at check-out. Both the self check-out lanes and the one cashier lane had at least 6 to 10 customers waiting in line. Either install more self checkouts or put more cashiers on. People have things to do and standing in line isn't one of them.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 335 reviews

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