#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(661)837-5262

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4001 Ming Ave

Bakersfield, CA 93309

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 255 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (255)
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Showing 1-30 of 255 reviews
Great customer service, very clean and cool
Today we went to Home Depot and was very pleased, got in and right out... Had everything I needed!!!
by
    • Recommended
    Great customer service
    I went Black Friday to buy a few items and a particular item in the ad look to be sold out a friendly employee greeted me, and I explained to her what I was trying to look for she scanned it into her system and said they had a few available and she went above and beyond to look for this item for me I want to commend this employee I didn’t get her name, but overall all the employees I countered on Black Friday we’re friendly
    by
      • Recommended
      Delivery drivers where so kind and helpfull
      I am thankful home depo has people bring in your appliance
      by
        • Recommended
        Yet again scammed by Home Depot
        Went in to get samples and estimates to replace carpet in house.Found samples, etc. and spoke with associate at desk. Found a sample of interest, looked over the pads available, and noted the "We Install for $.49/sq.ft." signs in multiple places. I then spoke with the associate and he gave me information on products available, including a 5# pad for $.30/sq.ft, and a 6# for $.43/sq/ft. Material is for a rental house, so budget is an issue. After reviewing the available products with him and discussing the install process, I was informed that I had to pay a $35.00 non-refundable fee to schedule a measuring by the installer to get a firm estimate. Paid the fee, scheduled it. Day before scheduled measurements, I received a call from the installer/estimator, and was informed they would not install the pads that H.D. sells, and that the minimum price for padding they would install was $.89/sq.ft-- almost 3 TIMES the price of the 5# that I was told of, and TWICE the price of the 6#. Sadly, this is not the first time this H.D. has scammed me on carpet (last time showed and actually installed a far inferior carpet than what they provided samples of and had bolts of in-store)
        by
          Staffing
          Need more staff most of the time I go there can never find someone to get answers or help.
          by
            • Recommended
            My cement purchase
            When I purchased some cement at the Home Depot on Ming Ave, I was very disappointed in the fact that I did not get my husband‘s military discount so I probably won’t have a return to the Home Depot.
            by
              Excellent location and service
              Definitely a place to shop for all my needs.
              by
                • Recommended
                Central store
                Great place to shop when needed construction supplies and the employees are always great and friendly
                by
                  • Recommended
                  Employees
                  I shop at all e four Bakersfield Home Depot’s. I spend approximately $25,000 per year I go to this one store because their employees r great Always there to help especially the boys that c an old man like me with stuff to load. They are always there to help me. There help is greatly appreciated
                  by
                    • Recommended
                    No help.
                    I had no help looking for anything. When I stopped anyone to ask questions they were to busy and passed me on to other people on this or that aisle
                    by
                      • Recommended
                      Filthy Parking Lot
                      Filthy, dangerous parking lot ... homeless live in the parking lot ... lots of begging
                      by
                        Great experience
                        Very good and very professional.
                        by
                          • Recommended
                          Great Customer Service!!!
                          My husband is so happy with his drill set I bought him.
                          by
                            • Recommended
                            Great employees.. like family...
                            Like I stated in the survey my favorite employees that have shown me so much appreciation are Michelle and Raymond at the central store in Bakersfield CA (they are great people and very helpful) thank you so much .... Courtney
                            by
                              • Recommended
                              Horrible customer service
                              Workers are lazy and rude and no help at all especially at the customer service area . I use to love Home Depot but this store honestly ruined it . Every visit has had some type of issue . And this is coming from someone who worked at Home Depot for 5 years and loved it . I would have never treated customers the way this store does . To speak in a condescending and belittling way to a person is ridiculous.
                              by
                                Soldering Shenanigans
                                I purchased a soldering tool and the necessary accessories, it worked fine the first time, but that was unfortunately the only time it worked. Though it is always frustrating to not be able to finish a task or job because of mechanical failure, but the return was incredibly simple, the products I needed were in stock, and the replacement is still going strong, and I will definitely be shopping there in the future.
                                by
                                  • Recommended
                                  Awesome Customer Service Reps
                                  Every time I go into this Home depot location I am greeted by the employees and if and when I need assistance looking for anything, there is always someone around near by to assist and they never just point me in the direction they walk directly there.. This to me shows real curtesy and great customer service...
                                  by
                                    • Recommended
                                    Matching washer dryer and fridge
                                    I had recently bought three major appliances at the Home Depot on Ming and Sheila in appliances has to be one of the best honest employees, hands-down she took time and explained all my options in and out, comfortable to work with listens, very respectful and professional I wouldn’t deal with anybody else but her for just about any purchases at Home Depot.
                                    by
                                      • Recommended
                                      Great Employee
                                      Every time we go to Home Depot on Ming and Joann is helping us, we have a great experience. Everyone else is nice but she goes above and beyond. We love seeing her when we go there. She is the best employee!!!
                                      by
                                        • Recommended
                                        Great experience!
                                        I went to the Central location on Ming Avenue. I can count on great service there. Natasha Murphy was so patient and helpful. Very knowledgeable. She is the Sales Specialist at the appliance department and helped me with everything from placing the order, delivery and warranty. I am very pleased with my purchase for my father. She even assisted me in getting delivery status updates on my purchase!
                                        by
                                          • Recommended
                                          great customer service employee
                                          kelsie the employee for store 4001 ming ave is very helpful and understand on the customers need and how there experience is from begging too end
                                          by
                                            • Recommended
                                            Feedback on Home Depot on Ming in Bakersfield
                                            Very professional service, staff ask you proactively, “How can I help you?” This is refreshing since some stores you have to search for employees, and they aren’t always helpful. Great job Home Depot !
                                            by
                                              • Recommended
                                              Great experience
                                              Staff are knowledgeable about their products and provide exceptional customer service.
                                              by
                                                • Recommended
                                                Awesome/Amazing Customer service
                                                Looking for flooring I highly suggest to go to Jose in Flooring ! He will go above and beyond Customer expectation (speaking from my own experience). Don't forget to go to Blexing when checking out, she is also very polite and patient/great attitude just like Jose in flooring.
                                                by
                                                  • Recommended
                                                  Best Shopping Experience
                                                  I recently had the pleasure of visiting the Ming HomeDepot in Bakersfield, CA, and I must say it was an outstanding experience. The level of customer service I received was exceptional, leaving me thoroughly impressed. Throughout my visit, I interacted with a team of dedicated and friendly staff members, including Will, Juan, Mayra, Alexas, and Addy, who went above and beyond to assist me. One of the first things that struck me was the positive atmosphere in the store. Every team member seemed to be in a great mood, walking around with smiles on their faces. This created a welcoming and friendly environment, making my shopping experience all the more enjoyable. As a frequent shopper at HomeDepot for the past two years, I have visited numerous locations, and I can confidently say that the Ming store is the cleanest and neatest I have come across. The attention to detail in maintaining the store's cleanliness is truly commendable. It was a pleasure to browse through the well-organized aisles and locate the items I needed with ease. Furthermore, the Ming location impressed me with its vast selection of items in stock. It's evident that the store management takes great care in ensuring that customers have access to a wide range of products. Whether I needed home improvement supplies, tools, or garden essentials, I could always count on the Ming HomeDepot to have what I was looking for. Overall, my experience at the Ming HomeDepot in Bakersfield, CA, was exceptional. The outstanding customer service provided by Will, Juan, Mayra, Alexas, and Addy truly made a difference. The store's cleanliness, neatness, and extensive inventory further added to the overall positive experience. I highly recommend this location to anyone in search of a top-notch home improvement shopping experience.
                                                  by
                                                    • Recommended
                                                    AWESOME at HOME DEPOT
                                                    Always takes care of my needs
                                                    by
                                                      • Recommended
                                                      Great employee named Michelle. Get rid of the people hanging around the parking lot and taking up parking
                                                      Michelle was friendly and helpful. Having to search for a parking spot because of all the day laborers was not
                                                      by
                                                        • Recommended
                                                        Great Customer Experience
                                                        I had a great customer experience working with employees. Mary and Natasha was able to purchase frigerator‘s couple of them sixth, and they were very knowledgeable in their field. I would love to do business with them again they’re awesome employees thank you.
                                                        by
                                                          • Recommended
                                                          Great attitudes!
                                                          Allison and her coworkers did a great job at greeting with great attitudes.
                                                          by
                                                            • Recommended
                                                            awesome job
                                                            Allison was very effient on my return!
                                                            by
                                                              Showing 1-30 of 255 reviews

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