Worst customer service EVER
The Home Depot
Contact Us
Main:
(512)308-1022
Pro Desk:
(512)308-4404
Store Hours
- Mon-Sat: 6:00am - 9:00pm
- Sun: 8:00am - 8:00pm
See What's Happening in Your Store
Special Buy of the Day
- Buy Online Pick Up in Store
- Buy Online Deliver from Store
- Order Pick Up Lockers
- Kitchen Showroom
- Home Depot Truck Rental
- Propane Exchange
- Moving Truck Rental
- Key Cutting
Trending In Your Store
Nearby Stores
25.22 mi
- 1200 Barbara Jordan Blvd Suite 100
- Austin, TX 78723
Did you know?
This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.
Store Details
Welcome to the Bastrop Home Depot. No matter the size of the job, we're here to help you with your next home improvement project.
We pride ourselves on our ability to help you finish your project, everyday. From Hampton Bay patio sets to appliances our associates will take care of you. Buy online and ship to store using our product locator app.
At Home Depot, we're committed to our community. Through grants and volunteer programs, The Home Depot Foundation partners with thousands of organizations to build and repair homes for veterans. In-store, we offer hands-on learning that covers a variety of topics tailored to everyone in your family, including monthly kids workshops.
We're happy to serve and provide guidance every step of the way. Stop by and see us today.
Your Bastrop Home Depot Store Team
How can I attend a workshop?
We currently have online livestream workshops that are taught by knowledgeable associates. Visit homedepot.com/workshops to see what’s available. For Kids Workshops activities visit here.
What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.
Is The Home Depot Bastrop hiring?
As an essential retailer, we're hiring seasonal associates in Customer Service/Sales, Store Support, Freight, and Merchandising. We’re taking measures to keep our associates and customers safe, including providing face coverings and gloves, limiting the number of customers in stores at one time, promoting social and physical distancing practices, and implementing additional cleaning measures to sanitize facilities. Apply now. The Home Depot® is an Equal Opportunity/M/F/Vet/Disabled Employer.
Does The Home Depot Bastrop offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:
- Buy Online and choose the "Store Pickup" option on the product page or in your cart.
- Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
- Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your “Order Ready” communication. Remember to bring your identification.
92%
Of Customers
Recommend This Store
262 of 285 reviews
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Worst customer service EVER
August 12, 2020
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organ
Went 2 days in a row. Did purchase 2 water heaters. Poor service Had to wait for help. Had to go ...
August 09, 2020
Went 2 days in a row. Did purchase 2 water heaters. Poor service Had to wait for help. Had to go back outside to find cart No help or offers to help load
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78621fs
We enjoy shopping in Bastrop. It is near Elgin where I live and the employees are prompt, efficie...
July 16, 2020
We enjoy shopping in Bastrop. It is near Elgin where I live and the employees are prompt, efficient and cordial.
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none
This store is always clean. The aisles are wide and not crowded. The products and supplies are ve...
July 11, 2020
This store is always clean. The aisles are wide and not crowded. The products and supplies are very well organized and marked by aisles. Always someone to help you if you ask. Cashiers very helpful too.
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G123
Every employee was helpful and willing to help great job all
June 15, 2020
Every employee was helpful and willing to help great job all
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Bye
1. Found products we were looking for 2. Did not need assistance. 3. The store is disorganized a...
June 14, 2020
1. Found products we were looking for 2. Did not need assistance. 3. The store is disorganized and dirty. Lack of management. 4. Too many associates walking/standing around doing nothing. 5. 90% were not wearing Corona Virus masks. The virus is still lethal. 6. We have been going to this store since it opened and in the last year it has really gone down hill. Lack of management. Needs to close and be renovated.
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Happy
The store was well stocked and clean. The garden center was clean and organized. There were clerk...
June 12, 2020
The store was well stocked and clean. The garden center was clean and organized. There were clerks everywhere to help us.
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Rafa
I love the courtesy that every single employee demonstrates. There has never been a single time ...
June 11, 2020
I love the courtesy that every single employee demonstrates. There has never been a single time when I ask for help that a smiling and knowledgeable employee does not come up and answer all of my questions...and give suggestions, too!! There is always a "THANK YOU FOR YOUR SERVICE SIR" when I ask for my military discount
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