#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(410)638-6401

Rental Center

(410)638-6402

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

655 Marketplace Dr

Bel Air, MD 21014

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 758 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (758)
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Showing 1-30 of 758 reviews
JIM goes out of his way to help locate items with you if necessary. I was very please with his cu...
JIM goes out of his way to help locate items with you if necessary. I was very please with his customer service skills!!
by
  • Verified Purchase
  • Recommended
This location is clean and has always enough products.Employees are friendly and knowledgeable ab...
This location is clean and has always enough products.Employees are friendly and knowledgeable about the products.I like shopping here because I'm always leaving with what I need (and then some more LOL).I'am never stressed or unhappy with the services.Thank you guys!
by
  • Verified Purchase
  • Recommended
Very busy Memorial Day weekend. Plenty of staff available, plenty of inventory-plants, shrubs, ga...
Very busy Memorial Day weekend. Plenty of staff available, plenty of inventory-plants, shrubs, gardening suppiles. My cashier Maria was very competent.
by
  • Verified Purchase
  • Recommended
Very friendly workers that are helpful at assisting customers! Products were all stocked they wer...
Very friendly workers that are helpful at assisting customers! Products were all stocked they weren’t low on anything!
by
  • Verified Purchase
  • Recommended
The best Home Depot location! Friendly and helpful customer service.
The best Home Depot location! Friendly and helpful customer service.
by
  • Verified Purchase
  • Recommended
Home Depot in Bel-Air is one of my favorite stores all the employees are very professional and he...
Home Depot in Bel-Air is one of my favorite stores all the employees are very professional and helpful and I would recommend Home Depot in Bel-Air to all my friends and family thanks for your good service
by
  • Verified Purchase
  • Recommended
This store rocks! I always have associates help me with anything, everything I have needed. Other...
This store rocks! I always have associates help me with anything, everything I have needed. Other stores should follow there lead with customer service. For as busy as this store is it seems there is always someone to help you. Job Well Done
by
  • Verified Purchase
  • Recommended
The cashier was kind and helpful and the outside assistance was excellent! Left me smiling!!
The cashier was kind and helpful and the outside assistance was excellent! Left me smiling!!
by
  • Verified Purchase
  • Recommended
I was greeted and treated well from parking lot to cashier. Employees were knowledgeable, friendl...
I was greeted and treated well from parking lot to cashier. Employees were knowledgeable, friendly and went out of their way to help me out...they even helped me load items into my car!
by
  • Verified Purchase
  • Recommended
Mahanie gives exemplary customer service!
Mahanie gives exemplary customer service!
by
  • Verified Purchase
  • Recommended
A+ for fast accurate service with a smile. Walking into belair depot is like being in an episode ...
A+ for fast accurate service with a smile. Walking into belair depot is like being in an episode of cheers. Everyone is friendly, attentive, ready to work an willing to go above an beyond to keep customers happy. operating a business at the speed in which my company operates could not be done with out the help of the men behind the Prodesk. From having orders pulled an ready when I arrive to getting the trailers loaded and ready to leave, these guys make it happen. They take pride in what they do. Some have gone so far as to provide help on sundays wile the Prodesk is closed an they are not on the clock Tell me that’s not dedication to your job an customer.
by
  • Verified Purchase
  • Recommended
Shopping at THIS location allows my company to operate at a higher efficiency due to the help pro...
Shopping at THIS location allows my company to operate at a higher efficiency due to the help provided from the Prodesk team and pro loader we are able to have our guys in and out of the store and back on the road very quickly. From having our orders pre pulled to having the trucks loaded it’s always a positive experience. Wish I could say the same for other locations
by
  • Verified Purchase
  • Recommended
I like shopping here. The store is clean and the employees are helpful and friendly. Whatever you...
I like shopping here. The store is clean and the employees are helpful and friendly. Whatever you need is easy to find.
by
  • Verified Purchase
  • Recommended
There many items in the store and you can order almost anything you may need that they don't ha...
There many items in the store and you can order almost anything you may need that they don't have in stock. Pricing is better than most other stores of this nature. Employee's are very helpful. Great job
by
  • Verified Purchase
  • Recommended
Normally very satisfied with the store and staff. However last visit to simply return items turn...
Normally very satisfied with the store and staff. However last visit to simply return items turned sour. While waiting in the return line, an employee who was walking with an empty cart summoned me to an open register and told me "I will be right with you". After waiting 2 or 3 minutes, I looked around and the employee was nowhere to be found. Another employee stepped in once I started to complain. After completing my return, I saw the employee who summoned me to the open register talking with other employees at the exit of the store.
by
  • Verified Purchase
Newer and well stocked. Helpful if you can't find what you are looking for. Difficult parking lot...
Newer and well stocked. Helpful if you can't find what you are looking for. Difficult parking lot. (This seems to inherent in many Home Depots)
by
  • Verified Purchase
  • Recommended
Wonderful customer service. Christian and Jay went above and beyond. Katie was very friendly and ...
Wonderful customer service. Christian and Jay went above and beyond. Katie was very friendly and helpful the day we had to come back and made the process as quick and painless as possible. #HomeDepotcustomerforlife
by
  • Verified Purchase
  • Recommended
Storage clean and friendly always find what I want. But I do wish they would sell a better grade ...
Storage clean and friendly always find what I want. But I do wish they would sell a better grade of lumber!
by
  • Verified Purchase
  • Recommended
Low Prices- Great Stocked Items ! Friendly Employees !
Low Prices- Great Stocked Items ! Friendly Employees !
by
  • Verified Purchase
  • Recommended
Great store. Their appreciation to military with 10% discount on general purchase is great.
Great store. Their appreciation to military with 10% discount on general purchase is great.
by
  • Verified Purchase
  • Recommended
Store employees are always engaging and pleasant. Great selection at this store and no elevated...
Store employees are always engaging and pleasant. Great selection at this store and no elevated pricing compared to other HD in the general Baltimore area.
by
  • Verified Purchase
  • Recommended
friendly , helpful , clean
friendly , helpful , clean
by
  • Verified Purchase
  • Recommended
This is my store since moving here 2 months ago. Overall, great customer service, however there’s...
This is my store since moving here 2 months ago. Overall, great customer service, however there’s always one or 2 employees that act like you are bothering them when you approach them.
by
  • Verified Purchase
  • Recommended
The staff at the Home Depot in Bel Air, MD are always pleasant, courteous and helpful. The store...
The staff at the Home Depot in Bel Air, MD are always pleasant, courteous and helpful. The store is well stocked which is a big plus for the everyday shopper. You can even bring your dog with you !!
by
  • Verified Purchase
  • Recommended
THE STORE IS EXCELLENT!
THE STORE IS EXCELLENT!
by
  • Verified Purchase
  • Recommended
On more than one visit, I have had some excellent experiences at your store. I've had some projec...
On more than one visit, I have had some excellent experiences at your store. I've had some projects over the course of the year and in every instance, the staff at the store were very helpful. I would recommend the Bel Air store to anyone that needed to complete a home project. For example. I needed assistance with some replacement parts on my Anderson Windows and the staff at your store were very effective in making everything happen for me.
by
  • Verified Purchase
  • Recommended
dogs tied to pipe rack -- dogs wrapping leash around legs I like dogs but not in stores any pr...
dogs tied to pipe rack -- dogs wrapping leash around legs I like dogs but not in stores any problems it won't be pretty dave chenoweth
by
  • Verified Purchase
  • Recommended
Candice, your associate after hearing that I was about to make a thirty minute trip back home be...
Candice, your associate after hearing that I was about to make a thirty minute trip back home because I left my Credit Card there. She took her won credit card out of her pocket and paid for my item $4.74 . I told her that I would be back to repay her, she said that was not necessary. I 74 years old and have never been treated with such kindness and service.. I call the store manager when I arrived home and spoke to Jackie and told her. I didn't know this young lady. I have been in customer service with Verizon for 42 years and only wish she worked for me..
by
  • Verified Purchase
  • Recommended
Pleanty of knowledgable staff available to assist
Pleanty of knowledgable staff available to assist
by
  • Verified Purchase
  • Recommended
As usual - knowledgable staff as well as ample product available
As usual - knowledgable staff as well as ample product available
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 758 reviews

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