#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(618)239-0812

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

5501 Belleville Crossing St

Belleville, IL 62226

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 477 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (477)
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Showing 1-30 of 477 reviews
So nice to be able to place an order over the phone and park and walk right in and pick up my ite...
So nice to be able to place an order over the phone and park and walk right in and pick up my items. Saves me time walking all over the store as I have done my comparative shopping online already so I know they have the best price. The employees here are very helpful and friendly.
by
  • Verified Purchase
  • Recommended
Yes the store was clean
Yes the store was clean
by
  • Verified Purchase
  • Recommended
Very easy to deal with. Very well organized. Employees very friendly and willing to assist. Bathr...
Very easy to deal with. Very well organized. Employees very friendly and willing to assist. Bathrooms very clean
by
  • Verified Purchase
  • Recommended
The Belleville Crossing store is always clean and well-stocked. I have always been helped pretty ...
The Belleville Crossing store is always clean and well-stocked. I have always been helped pretty promptly by a friendly and knowledgeable employee. Our entire new kitchen cabinets, flooring and tile, and new appliances were bought at this store. Our Thomasville cabinets had to be ordered and we got the sale prices. We are very pleased with the employees' polite service, expert advice and tips.
by
  • Verified Purchase
  • Recommended
The customer service was beyond great! This is one of my favorite stores to shop at.
The customer service was beyond great! This is one of my favorite stores to shop at.
by
  • Verified Purchase
  • Recommended
Steve in flooring is awesome!
Steve in flooring is awesome!
by
  • Verified Purchase
  • Recommended
Great store nice people.
Great store nice people.
by
  • Verified Purchase
  • Recommended
Very clean and open store; aisles were uncluttered and almost everything was within easy reach. E...
Very clean and open store; aisles were uncluttered and almost everything was within easy reach. Employees are cheerful and willing to help you locate merchandise. Cashiers are quick, friendly and efficient. Aisles are labeled as well as prices. Items are easy to find; if you don't see it just ask any of the employees. Restrooms conveniently located in front of store rather than all the way to the back.
by
  • Verified Purchase
  • Recommended
Store is clean and it is easy to find the things I need
Store is clean and it is easy to find the things I need
by
  • Verified Purchase
  • Recommended
Everyone is friendly and eager to help. I always leave with a smile. Brittany helped me while I w...
Everyone is friendly and eager to help. I always leave with a smile. Brittany helped me while I was at self check out with out me asking for help. She's always smiling when I come in. She always has a joke to tell me and she seems to genuinely care about the customers.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Everyone was welcoming and helpfull.
Everyone was welcoming and helpfull.
by
  • Verified Purchase
  • Recommended
We have been in the process of building our house and done most of the work ourselves. We bought ...
We have been in the process of building our house and done most of the work ourselves. We bought Windows, doors, flooring, carpeting, paint, faucets, wood, vanities, countertops, cabinets, appliances, and the list goes on. Overall we have had a great experience at this Home Depot. This store is always clean and organized. If you can't find an item ask, every employee that I have dealt with is knowledgeable about the store and If they don't know they will find the answer for you. Staff is always friendly and helpful. It has been a very rare occasion that I couldn't find what I'm looking for.
by
  • Verified Purchase
  • Recommended
I like going to this store, however they really do need a wider selection of tools, and such. Som...
I like going to this store, however they really do need a wider selection of tools, and such. Sometimes I find they don't have enough of things I'll go to look for.
by
  • Verified Purchase
  • Recommended
This is a very friendly and helpful Home Depot. Excellent service for a big box retail store. My ...
This is a very friendly and helpful Home Depot. Excellent service for a big box retail store. My personal favorite hardware retailer!
by
  • Verified Purchase
  • Recommended
People who like to be helpful.
People who like to be helpful.
by
  • Verified Purchase
  • Recommended
Just wanted to say that I've never encountered an employee in this store who was not willing to g...
Just wanted to say that I've never encountered an employee in this store who was not willing to go out of their way to be helpful. In fact, most often they will stop what they are doing and guide me to where I need to be. As a woman who enjoys being a do-it-yourselfer as often as possible, I very much appreciate their efforts.
by
  • Verified Purchase
  • Recommended
Always have a great customer experience at this Home Depot! On my most recent visit, Steve and K...
Always have a great customer experience at this Home Depot! On my most recent visit, Steve and Kitt in flooring expedited my purchase and worked together to deliver the purchased materials to the contractor exit and load my truck without my involvement. Fast, accurate process and had me on my way to make use of my work day. Expert customer service done right!
by
  • Verified Purchase
  • Recommended
I am a 60 year old woman who just learned how to use power tools a year ago. The staff in lumber...
I am a 60 year old woman who just learned how to use power tools a year ago. The staff in lumber are always willing to advise me on wood for my projects, and they cut my wood with an eye to appearance as well as dimensions. I also highly recommend Clarence in tools/hardware. He is patient and does his best to make sure I am purchasing the right tool for the job, and that I know how to use it safely and properly
by
  • Verified Purchase
  • Recommended
Mainly recommending Diane Hermann, Kitchen & Bath Designer be given some type of special recogni...
Mainly recommending Diane Hermann, Kitchen & Bath Designer be given some type of special recognition for her great work!! Please advise as I would like to hear feedback! Sincerely, Sue Jarvis
by
  • Verified Purchase
  • Recommended
Never a bad experience at this store . All employees very courteous !!
Never a bad experience at this store . All employees very courteous !!
by
  • Verified Purchase
  • Recommended
The staff was friendly and very helpful
The staff was friendly and very helpful
by
  • Verified Purchase
  • Recommended
This store always has what I need. The store is always neat and orderly and the employees are kn...
This store always has what I need. The store is always neat and orderly and the employees are knowledgeable and helpful. I'll be back soon!!!
by
  • Verified Purchase
  • Recommended
This store is always clean. The alias rarely have anything out of place. The people are friendl...
This store is always clean. The alias rarely have anything out of place. The people are friendly and always willing to go out of their way to help me find what I am looking for. The store does not seem to have the variety like the store in O'Fallon does, but for the most part they have what I need.
by
  • Verified Purchase
  • Recommended
The store was clean and Steve in flooring very knowledgeable and helpful.
The store was clean and Steve in flooring very knowledgeable and helpful.
by
  • Verified Purchase
  • Recommended
The store is clean and organized. The associates are friendly and knowledgeable.
The store is clean and organized. The associates are friendly and knowledgeable.
by
  • Verified Purchase
  • Recommended
Store is very organized with well knowledgeable employees that are very friendly and helpful.
Store is very organized with well knowledgeable employees that are very friendly and helpful.
by
  • Verified Purchase
  • Recommended
The store is in a great location, easy to get to and the parking is excellent. The staff will alw...
The store is in a great location, easy to get to and the parking is excellent. The staff will always assist you if your needing to have someone help you load construction material. And the bathrooms for a 77 year old guy is in a great location.
by
  • Verified Purchase
  • Recommended
Personnel throughout the store are friendly and helpful. Several said "Hello" and one who saw me...
Personnel throughout the store are friendly and helpful. Several said "Hello" and one who saw me turn around in an aisle asked if I needed assistance. Jackie, the cashier was friendly and pleasant.
by
  • Verified Purchase
  • Recommended
Whenever I need guidance or assistance with a project, an employee is always available. Should t...
Whenever I need guidance or assistance with a project, an employee is always available. Should they not know the answer to my questions, they drop whatever they are doing and find someone who can provide guidance. I would highly recommend this location to anyone who is tackling a new challenge!
by
  • Verified Purchase
  • Recommended
Great Staff
Excellent customer support. I always feel like I'm taking to someone I know.
by
    Showing 1-30 of 477 reviews

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