#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(607)786-8404

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

798 Main St

Johnson City, NY 13790

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 641 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (641)
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Showing 1-30 of 641 reviews
We are always doing home remodel updates. We have always found what we were looking for with ease...
We are always doing home remodel updates. We have always found what we were looking for with ease and great assistance from the store employees. This store is always well stocked, neat & orderly and the employees are very knowledgeable when we ask specific questions about their products. I would highly recommend this store to anyone who asked where to go for the best service and selection for their projects.
by
  • Verified Purchase
  • Recommended
Great place to shop. Employees, prices and inventory of products are the best. You won me over ...
Great place to shop. Employees, prices and inventory of products are the best. You won me over from Lowes. Thank you!!!
by
  • Verified Purchase
  • Recommended
Love Home Depot
I can easily find what I need and store employees are always helpful.
by
    Always find what I am looking for and always finding help and the store is always clean and stock...
    Always find what I am looking for and always finding help and the store is always clean and stocked and most of all the people are friendly and very helpful.
    by
    • Verified Purchase
    • Recommended
    Great people
    Friendly helpful staff, everyone seemed to like their jobs and wanted to help not just sell us stuff
    by
      • Recommended
      Good store
      Good store, help available when needed,normally well stocked, recognize active duty and retired military and thank them for their service (10% discount
      by
        • Recommended
        Considering past years experience with Home Depot, I must say there has been a marked improvement...
        Considering past years experience with Home Depot, I must say there has been a marked improvement in not only customer service, but the timely manner employees were available to help. In the past there never seemed to be anyone around that could help but my past three purchases found helpful people asking Me if I needed assistance, rather than looking high and low for help. I must say this made my shopping so much easier with quick in and out of the store with no frustration.
        by
        • Verified Purchase
        • Recommended
        Always happy!
        This store is very Convenient and always have what I need. My favorite store!
        by
          • Recommended
          Customer service
          Was very pleased with the plumbing Dept and the frontend of store all employees where very pleasant and helpful.
          by
            • Recommended
            Sue in the Carpeting Department is Awesome! She is very patient and knows her product! Even if...
            Sue in the Carpeting Department is Awesome! She is very patient and knows her product! Even if you have to wait in line for her to help it is well worth it!
            by
            • Verified Purchase
            • Recommended
            Very friendly employees,have great sales.
            Very friendly employees,have great sales.
            by
            • Verified Purchase
            • Recommended
            I visit the Johnson City store weekly throughout the year. The hours are great the stock is usua...
            I visit the Johnson City store weekly throughout the year. The hours are great the stock is usually more than adequate for a do-it-yourselfer and most of the time the staff is available and helpful. The last few visits the staff has been turbo-charged even compared to the usual good service, all very helpful and friendly. Great shopping experience that brings me back over and over again.
            by
            • Verified Purchase
            • Recommended
            Great Shopping Experience Home Depot had all the items I needed and the best prices too~! Fast f...
            Great Shopping Experience Home Depot had all the items I needed and the best prices too~! Fast friendly service with a smile.
            by
            • Verified Purchase
            • Recommended
            Great improvement in Customer Service! I highly recommend The Home Depot store in Johnson City f...
            Great improvement in Customer Service! I highly recommend The Home Depot store in Johnson City for their helpful employee's and short wait time for help.
            by
            • Verified Purchase
            • Recommended
            Home Depot appears to have had a complete turnaround in their customer services. The past two ti...
            Home Depot appears to have had a complete turnaround in their customer services. The past two times I was in need of assistance, there were knowledgeable employee's available and very willing to help. A great improvement over the past experiences I've had!
            by
            • Verified Purchase
            • Recommended
            I've been coming to this store for about four years and absolutely love coming here. Anything I'v...
            I've been coming to this store for about four years and absolutely love coming here. Anything I've ever needed was in stock. The store is easy to navigate thru and if you're lazy to look for something the greeter will tell you the exact location of what you need. The employees are, to me, the best part. The are very friendly, knowledgeable and will answer all you questions. Unless the store is extremely busy, they will most likely walk you to what you want. They are also skilled enough to guide you through how to do/use what you need to do. Can't say enough good things about this location, you need to check it out for yourself.
            by
            • Verified Purchase
            • Recommended
            keep up the good work
            keep up the good work
            by
            • Verified Purchase
            • Recommended
            5 star customer service
            Recently my family and I undertook the large project of opening up a clothing store. We utilized Home Depot store 1252 to buy and build clothing racks and shelves out of black gas pipes, also paints and stains for reclaimed barnwood shelves and racks. On our first of countless visits to come Jay helped us place our initial large order of piping and assembly components. He worked with us to place our order for exactly what we would need. He also introduced me to the " pro contractor" program and savings on our order of piping. Due to this great service we have only returned to Home Depot for the remaining supplies and tools needed to complete the project. During the construction of the store Kevin in plumbing was outstanding in helping us with the piping and components needed and/ or cutting pipe down for us to make the exact measurements we needed to build the clothing racks and shelves. I have been and continue to be very impressed with the customer service and support offered by the staff in particular Jay and Kevin during this very trying and difficult project. My sincere thanks for your help !
            by
              • Recommended
              Jennifer at the service desk was amazing! We bought something online and when it was sent it was ...
              Jennifer at the service desk was amazing! We bought something online and when it was sent it was a Used item, Needless to say we were not very happy! PLUS our credit card was charged 2 times. We had to take it back to the store (this was an hour away from my house) BUT once we got there we dealt with Jennifer at the service desk and let me just say she was GREAT she apologized immensely and tried her best to make it right. and She did make it right! She looked online and tried her best to help us find what we needed. With all the issues we had with the online order Jennifer made it right and we will be going there again because of her!
              by
              • Verified Purchase
              • Recommended
              Very fine, neatly kept and organized, and a great hardware salesperson!
              Very fine, neatly kept and organized, and a great hardware salesperson!
              by
              • Verified Purchase
              • Recommended
              TTHE STORE WAS BRIGHT AND CLEAN AND HAD AMPLE AMOUNTS OF CARTS LARGE AND SMALL INSIDE THE LUMBER ...
              TTHE STORE WAS BRIGHT AND CLEAN AND HAD AMPLE AMOUNTS OF CARTS LARGE AND SMALL INSIDE THE LUMBER AREA-WHERE THEY WOULD BE USED. IT WAS VERY NICE TO SEE THEM THERE. THE ASSOCIATES WERE FRIENDLY AND HELPFULL THIS MORNING. JUST A PLEASANT DAY TO BE IN THIS HOME DEPOT ON MARCH 6 OF 2017
              by
              • Verified Purchase
              • Recommended
              The store was clean, sufficiently stocked, the employees are always courteous and knowledgeable a...
              The store was clean, sufficiently stocked, the employees are always courteous and knowledgeable and the self check out is quick and easy.
              by
              • Verified Purchase
              • Recommended
              We purchased a special order flooring and received the best help and concerns from all involved. ...
              We purchased a special order flooring and received the best help and concerns from all involved. The salesman was very knowledgeable, answered all of our questions and helped with our purchase. The service department and workers were exceptional when our order arrived. I would recommend this home improvement store over other big name chains. The customer service was above and beyond what we expected. Keep up the good work!
              by
              • Verified Purchase
              • Recommended
              very satisfied with the employees helpfulness.
              very satisfied with the employees helpfulness.
              by
              • Verified Purchase
              • Recommended
              SEE TODD AT THE PRO DESK!!! HE DISPLAYS GREAT PERSONALIZED SERVICE. WE NEED THIS FROM OUR SUPPL...
              SEE TODD AT THE PRO DESK!!! HE DISPLAYS GREAT PERSONALIZED SERVICE. WE NEED THIS FROM OUR SUPPLIERS!
              by
              • Verified Purchase
              • Recommended
              We were extremely happy with how nice everyone was and they were eager to help us.
              We were extremely happy with how nice everyone was and they were eager to help us.
              by
              • Verified Purchase
              • Recommended
              Easy to find what you need, employees are awful. Went there alone (female) and was talked down t...
              Easy to find what you need, employees are awful. Went there alone (female) and was talked down to, and had comments made to me by an employee, that due to my gender, apparently I'm unfit to be there and have no idea what I am doing. (I knew exactly what I needed, how much of it, and that's it.)
              by
              • Verified Purchase
              1 found this review helpful
              The store was clean and the cashier was very friendly and efficient. I needed assistance in the ...
              The store was clean and the cashier was very friendly and efficient. I needed assistance in the plumbing area and the associate, I think his name was Rick helped me locate what I needed.
              by
              • Verified Purchase
              • Recommended
              I shopped in the Freeport LI store not the Binghampton store. My review was for Ray and Don at t...
              I shopped in the Freeport LI store not the Binghampton store. My review was for Ray and Don at the Freeport, LI store. Please take note.
              by
              • Verified Purchase
              This store had everything I went in for. Was clean. The staff was helpful and friendly
              This store had everything I went in for. Was clean. The staff was helpful and friendly
              by
              • Verified Purchase
              • Recommended
              Showing 1-30 of 641 reviews

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