Reviews for Blue Ridge #1771

Alisha at the customer service desk helped me place my order for materials and got them delivered the next day. Very helpful in determining how much product I needed. Made the whole process so easy.

The in-store experience was good, and typical of all the Home Depot stores I visit. However, while approaching my car to leave, I noticed the employee retrieving carts in the parking lot looking at me with a somewhat questioning expression on his face; so, I took a minute to look over my vehicle. He had put a small scratch on my car by hitting it with a cart. And, because the scratch is on the plastic cladding, it's not one that can be removed. Everyone inside store #1771, in Blue Ridge GA, was professional and polite; but, I'd rather have less professional & polite and more respect for my vehicle.

James at windows and doors always makes are windows order fast and easy, He's great at his job.

Everyone at Home Depot is excellent at helping their customers out and even helps pick out what we needed for our home improvement. Being kind makes us keep coming back. Thank you so much for all you do

Wish you would bring back the salvage lumber feature. Sometimes a damaged wood piece is usable enough for a project. Seems like a win/win if I can get what I need at a discount and HD can get rid of scrap without handing it

I tried to buy an item on sale and the assistant manager refused to sell it to me because although the item was identical to the sale item it had a slightly different akew.

I purchased a stand alone freezer and stand alone frig and it was 30 day wait. 2 days before the delivery date I got an email saying it was delayed for another 36 days. At this point I needed a refrigerator as ours was not working so I cancelled and we purchased another model. Now that can’t figure out how to cancel and give us refund - this is ridiculous.

2 cashiers amd 25 minutes to check out. For 2 4 in corrugated drain pipe

Staff at the Pro Desk were truly outstanding. They were professional and exhibited customer service skills that were second to none.

Just bought new traeger smoker and beyond happy. The team at Home Depot were so helpful and friendly. They didn’t rush and took their time. My smoker wouldn’t fit in my car so they arranged for delivery the next day !! Great job

We planted the Green Japanese Maple we bought yesterday ay The Home Depot. It is a lovely addition to our landscaping.

Not often do you find friendly and helpful employees, this Blue Ridge Home Dept was very welcoming. I came with a list that I have help locating all the items I needed for landscaping, replacing hardwired smoke detectors, air filters on sale, which an employee pointed out as I was walking to a different aisle. And other miscellaneous items. I highly recommend this Blue Ridge location for your next project or any supplies you need,

I received a Levolor shade and it came with a inside mount. I needed and outside mount to install the shade. I purchased it online. I stopped by to see if there was a way to buy parts to install the shade I spoke to Thurman and he went out of his way to contact the company to get the correct parts. He called me and told me that everything has been corrected and the right parts will be shipped to me.

I am always greeted by several home Depot associates. Each time I shop at this Blue Ridge location! The store is always neat and clean, and I am able to easily find the items I am shopping for. Thank you for making my shopping experiences pleasant!

This HD STORE used to be a store where you were “on your own- good luck!” ( Altho’ there were always some very nice , helpful workers, It seems to have changed Much for the better, recently. I wish I had gotten some names of all the nice people! One young man volunteered to “build” a pallet, so our mower could be delivered the next day, the customer service clerk ensured HD delivered to our area, & everything went went super fast & easy. The driver contacted us. when he was near(as we had requested) and he acted as if this delivery- using a fork lift & parked on a mountain road, was his favorite thing to do on a Saturday! I am very happy & impressed with all the contacts made for this purchase & delivery! Thanks to everyone who helped us.

Dustin is always so nice

I’ve been a HD customer since it opened in Atlanta. The last two managers (Wishmeyer and Ben?) are poor. Several employees are great, like Lora ? And Daisy Mendoza. Fire Ben and promote Lora.

I had a specific list of appliances that I needed to purchase. I had called prior to coming to the store. James Word happened to answer the phone and provided good guidance on the best way to order - in store versus on line to get the best experience. I came to the store a few days later when in town. James helped to order all of our appliances. He even helped to confirm that some of the unique appliances could be serviced under warranty. I will be coming back and utilizing the services of James and Home Depot.

I installed that evening and didnt have any issues.

In Atlanta there are never enough workers in any department, in any store. The Blue Ridge store seems to always have an abundance of idle employees just standing around appearing bored. Do not like that HF gives millions to Trump. He just screws the working class. When I can I shop at other stores.

Overall experience made for an easy pick up of my order, loaded into my truck, proper paperwork and even a water on the way out!

I placed a delivery order and the customer service received was excellent. Also, the associate at the flooring department was prompt to bring more boxes of supplies needed

Vent pipe for heater

The customer service reflects how management sets the example

Two guys help us load river rock and they where awesome !!!

Each time I visit this store I am amazed at how helpful and friendly the employees are. Store is very clean and nicely organized.

I was looking for a mini-split unit for our cabin and this Hime Depot showed me many options. In just a few minutes I was able to choose one and it’s being shipped to the store

I went with my daughter to this store and a male employee was very rude to us. He lied and he was condescending. I would definitely go to another store next time or drive to the next town.

I always treat people the way I want to be treated and smile the entire time. It is rare that I talk to a representative that our conservation isn’t pleasant. It’s so much easier to be nice as there is no need for one person to create a problem or issue for others.

We are building a home in the area. We have gone to this Home Depot several times. Everyone there is so friendly and attentive. You really don’t have to hunt around for someone. They come to you, greet you and offer their help. Sometimes we even have multiple people assisting. It is very refreshing! Thank you particularly to James Word, he is an amazing associate!