#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(508)427-0702

Rental Center

(508)427-0708

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 7:00pm

Curbside:
09:00am - 6:00pm

Location

715 Crescent Street

Brockton, MA 02302

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 232 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (232)
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Showing 1-30 of 232 reviews
This store is always organized and the employees are super nice.
This store is always organized and the employees are super nice.
by
  • Verified Purchase
  • Recommended
This store it was nice and clean, visible names on the items,and very nice people, I definitely ...
This store it was nice and clean, visible names on the items,and very nice people, I definitely recommend that everywhere and I’m going to continue buying my stuff right there before i check the other Home Depot‘s
by
  • Verified Purchase
  • Recommended
Very clean and helpful store. Employees are well trained and very knowledgeable. Great place to g...
Very clean and helpful store. Employees are well trained and very knowledgeable. Great place to go to find what you need. Recommend this location to everyone.
by
  • Verified Purchase
  • Recommended
I used self checkout but got stuck and the lady was working on that area helped me she was so nice.
I used self checkout but got stuck and the lady was working on that area helped me she was so nice.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This particular location has plenty of employees, but actually getting some assistance is difficu...
This particular location has plenty of employees, but actually getting some assistance is difficult. When employees are paged to their allocated department they never show up. Asking for help is so uncomfortable. There has been plenty of times where I’ve had to leave and shop else where. This will be my last time shopping in this location .
by
  • Verified Purchase
2 found this review helpful
Everyone was super helpful, especially considering it was close to closing time and I was buying ...
Everyone was super helpful, especially considering it was close to closing time and I was buying a heavy air conditioner and trying to use a code on my phone that wasn't working. The strong employee that got it in my cart was super. The cashier was nice. The cashier at customer service was very sweet and patient. The manager was great. The two gentlemen who helped me get the darn thing in my car were amazing! This was probably the best experience I have ever had at a home improvement store!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Very poor customer service
Very poor customer service
by
  • Verified Purchase
It usually has what I am looking for but not always.
It usually has what I am looking for but not always.
by
  • Verified Purchase
  • Recommended
Brockton home depot is my new Home depot home.Erik in returns was exceptionally awesome he went a...
Brockton home depot is my new Home depot home.Erik in returns was exceptionally awesome he went above and beyond to makesure I was happy and satisfied.
by
  • Verified Purchase
  • Recommended
Jerry was a big help, very nice man.
Jerry was a big help, very nice man.
by
  • Verified Purchase
Roselor , samalie , Jenny are usually so helpfull ,professional ,and friendly
Roselor , samalie , Jenny are usually so helpfull ,professional ,and friendly
by
  • Verified Purchase
  • Recommended
Variety of items, good quality and good price but overall there is a staff on the kitchen area, h...
Variety of items, good quality and good price but overall there is a staff on the kitchen area, her name is Jenny, she is AWESOME. Its great when one go to Home Depot and find a staff that is willing to help from the beggining to the end, who is knowledgeable, patient and has a great customer service.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Please do not change anything whatever you are doing leave it alone it all works. Thank you for b...
Please do not change anything whatever you are doing leave it alone it all works. Thank you for being there for us.
by
  • Verified Purchase
  • Recommended
I stopped by the Brockton location today since I was in town, just to see what kind of wood pelle...
I stopped by the Brockton location today since I was in town, just to see what kind of wood pellets they carry. My pellet stove seem to love burning Green Supreme pellets and when I saw that they had 5 pallets of them I decided to by a whole skid. My customer service young lady Tiana and her boss Jerry went above and beyond to make me feel like I truly mattered and that my purchase was important to them. This location is where I will be shopping from now on, AWESOME JOB, keep up the great work!!!
by
  • Verified Purchase
  • Recommended
The store was clean and orderly. Restroom was clean (very important). The best thing was Matthew ...
The store was clean and orderly. Restroom was clean (very important). The best thing was Matthew from the flooring dept. He was very helpful.
by
  • Verified Purchase
  • Recommended
I recommend this store because I found a great employees, they attended me with exceptional atten...
I recommend this store because I found a great employees, they attended me with exceptional attention always smiling. .
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Didn't have my online order ready when they said on the phone that it was, and didn't have a fork...
Didn't have my online order ready when they said on the phone that it was, and didn't have a fork truck available to load what was ready even after telling us they did on the same phone call
by
  • Verified Purchase
This is my favorite HD. The employees here are fab! Very friendly and very helpful.
This is my favorite HD. The employees here are fab! Very friendly and very helpful.
by
  • Verified Purchase
  • Recommended
Staff was helpful locating what i was looking for and the cashier Jill was great to deal with and...
Staff was helpful locating what i was looking for and the cashier Jill was great to deal with and very friendly.
by
  • Verified Purchase
  • Recommended
Employees always helpful and willing to go above and Beyond!
Employees always helpful and willing to go above and Beyond!
by
  • Verified Purchase
  • Recommended
GREAT PRICE, GREAT SERVICE. WELL deserve a 5*****
GREAT PRICE, GREAT SERVICE. WELL deserve a 5*****
by
  • Verified Purchase
  • Recommended
The store was clean and products easy to find, and knowledge and friendly employees.
The store was clean and products easy to find, and knowledge and friendly employees.
by
  • Verified Purchase
  • Recommended
Awful customer services
Awful customer services
by
  • Verified Purchase
Super helpful. I was in and out of there fast and with exactly what I wanted. Employees are reall...
Super helpful. I was in and out of there fast and with exactly what I wanted. Employees are really great.
by
  • Verified Purchase
  • Recommended
There is always someone around if you need help and they are always friendly and professional in ...
There is always someone around if you need help and they are always friendly and professional in my opinion.
by
  • Verified Purchase
  • Recommended
shopping carts need to be accessible to handicap patrons.
shopping carts need to be accessible to handicap patrons.
by
  • Verified Purchase
  • Recommended
Had excellent help from Matt in garden with loading the grill in my car. Thank you so much for yo...
Had excellent help from Matt in garden with loading the grill in my car. Thank you so much for your help
by
  • Verified Purchase
  • Recommended
Sales People always Friendly, Helpful and Courteous!!!! Store always neat and clean and Love the...
Sales People always Friendly, Helpful and Courteous!!!! Store always neat and clean and Love the selections for the seasons!!
by
  • Verified Purchase
  • Recommended
Jenny G. in Applicences is caring and a wonderful person to have assist in any problems!
Jenny G. in Applicences is caring and a wonderful person to have assist in any problems!
by
  • Verified Purchase
  • Recommended
Although this is a smaller store, there is still a good selection of items there. I like shopping...
Although this is a smaller store, there is still a good selection of items there. I like shopping at this store because of the employees. I have been going to this store for years and never had a bad experience with a cashier or floor person. In fact, I would say that the team of employees working there are some of the best customer reps I've encountered. They are helpful, kind, and professional.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Showing 1-30 of 232 reviews

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