Reviews for Brockton #2611

This store is always organized and the employees are super nice.

This store it was nice and clean, visible names on the items,and very nice people, I definitely recommend that everywhere and I’m going to continue buying my stuff right there before i check the other Home Depot‘s

Very clean and helpful store. Employees are well trained and very knowledgeable. Great place to go to find what you need. Recommend this location to everyone.

I used self checkout but got stuck and the lady was working on that area helped me she was so nice.

This particular location has plenty of employees, but actually getting some assistance is difficult. When employees are paged to their allocated department they never show up. Asking for help is so uncomfortable. There has been plenty of times where I’ve had to leave and shop else where. This will be my last time shopping in this location .

Everyone was super helpful, especially considering it was close to closing time and I was buying a heavy air conditioner and trying to use a code on my phone that wasn't working. The strong employee that got it in my cart was super. The cashier was nice. The cashier at customer service was very sweet and patient. The manager was great. The two gentlemen who helped me get the darn thing in my car were amazing! This was probably the best experience I have ever had at a home improvement store!

Very poor customer service

It usually has what I am looking for but not always.

Brockton home depot is my new Home depot home.Erik in returns was exceptionally awesome he went above and beyond to makesure I was happy and satisfied.

Jerry was a big help, very nice man.

Roselor , samalie , Jenny are usually so helpfull ,professional ,and friendly

Variety of items, good quality and good price but overall there is a staff on the kitchen area, her name is Jenny, she is AWESOME. Its great when one go to Home Depot and find a staff that is willing to help from the beggining to the end, who is knowledgeable, patient and has a great customer service.

Please do not change anything whatever you are doing leave it alone it all works. Thank you for being there for us.

I stopped by the Brockton location today since I was in town, just to see what kind of wood pellets they carry. My pellet stove seem to love burning Green Supreme pellets and when I saw that they had 5 pallets of them I decided to by a whole skid. My customer service young lady Tiana and her boss Jerry went above and beyond to make me feel like I truly mattered and that my purchase was important to them. This location is where I will be shopping from now on, AWESOME JOB, keep up the great work!!!

The store was clean and orderly. Restroom was clean (very important). The best thing was Matthew from the flooring dept. He was very helpful.

I recommend this store because I found a great employees, they attended me with exceptional attention always smiling. .

Didn't have my online order ready when they said on the phone that it was, and didn't have a fork truck available to load what was ready even after telling us they did on the same phone call

This is my favorite HD. The employees here are fab! Very friendly and very helpful.

Staff was helpful locating what i was looking for and the cashier Jill was great to deal with and very friendly.

Employees always helpful and willing to go above and Beyond!

GREAT PRICE, GREAT SERVICE. WELL deserve a 5*****

The store was clean and products easy to find, and knowledge and friendly employees.

Awful customer services

Super helpful. I was in and out of there fast and with exactly what I wanted. Employees are really great.

There is always someone around if you need help and they are always friendly and professional in my opinion.

shopping carts need to be accessible to handicap patrons.

Had excellent help from Matt in garden with loading the grill in my car. Thank you so much for your help

Sales People always Friendly, Helpful and Courteous!!!! Store always neat and clean and Love the selections for the seasons!!

Jenny G. in Applicences is caring and a wonderful person to have assist in any problems!

Although this is a smaller store, there is still a good selection of items there. I like shopping at this store because of the employees. I have been going to this store for years and never had a bad experience with a cashier or floor person. In fact, I would say that the team of employees working there are some of the best customer reps I've encountered. They are helpful, kind, and professional.