#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(216)898-0401

Rental Center

(216)898-0412

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

10800 Brookpark Rd

Cleveland, OH 44130

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.7 out of 493 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (493)
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Showing 1-30 of 493 reviews
Great Service.
I was walking past the Service Desk carrying my Snow Joe electric snow blower) and Bernice offered to ring me up at the Service desk, and then helped me find some electrical tape, and got me a cart and someone to help me load. I don't mind carrying stuff ( I've walked all Home Depot wrestling 4 or 5 8 foot 1 x 2s, ) but her way was WAY easier. Thanks, Bernice!
by
  • DIY
  • Recommended
Great staff!
Everyone's always helpful on each and everyone of my visits!! Great job!!
by
    • Recommended
    Great costumer service
    Thanks home depot!your stepping the game up for good costumer service!!!
    by
      • Recommended
      had what i needed
      I needed a plumbing valve kit for a shower this morning walked went to plumbing was asked if i needed assistant they help me find my kit A-1 help Thanks
      by
      • DIY
      • Recommended
      Plumbing Department
      The helpfulness of you employee Keith is beyond compare. The kindest, and most helpful employee hands down. MaDE our shopping experience a delight!!
      by
        • Recommended
        Great experience
        As I have come to expect from Home Depot, this store was well organized, clean and orderly. The associates I dealt with were courteous and helpful. Even though the item I was there to find wasn't available, I was able to find a substitute that will be suitable for my needs.
        by
          • Recommended
          On-line pickup is outstanding!
          Sabrina is very friendly and knows me by name without me even introducing myself.
          by
          • DIY
          • Recommended
          Help was not helpful
          Did not feel associates were helpful and felt as if I was bothering them when I asked where a product was
          by
            Home Depot visit 12-11-15
            The associate that helped me made my visit very quick- pleasantly surprised!! Many thanks!
            by
              • Recommended
              My go to store
              I have no bad experience with this store and I shop there for my every needs for fixing, painting and remoldleing .
              by
              • Recommended
              Very Pleasant Shopping Trip!
              Every associate that I delt with was very polite, friendly and helpful. It made the experience very pleasant.
              by
                • Recommended
                Christmas Yard Decorations
                The employee who helped me find what I was looking for, was very helpful, kind, competent and courteous. She helped me find all the items I needed.
                by
                • Pro
                • Recommended
                Great assistance and cashiers
                Great assistance and cashiers. Some products is a bit overpriced, especially simple glass shelfs, brackets etc. The variety of anchors for screws wasn't big enough, very small selection. Overall very pleasant experience.
                by
                  • Recommended
                  Lights
                  The men and women who work there are very kind and helpful
                  by
                    • Recommended
                    Excellent Assistance with Purchase of Appliances
                    I received great customer service while in the store to purchase kitchen appliances. The associate was very professional, knowledgeable and engaged in helping me. Since the associate was so good, it did not take long to complete the purchase and for me to get all the discounts that were available.
                    by
                      • Recommended
                      Helpful Staff
                      I was helped by 3 store associates. Most stores you can't even find one, but this store had many that were knowledgeable and helpful. Saved me a lot of time and walking. Refreshing change. Other store could learn from this on.
                      by
                      • DIY
                      • Recommended
                      Store shopping
                      Great place to shop..wouldn't go anywhere else to shop
                      by
                        • Recommended
                        Very Helpful,easy-to-find Associates !
                        At some box stores, sales associates can be hard to locate if you need assistance. Not so at this Home Depot. Was asked several times during my visit if I had any questions or needed help finding anything. Very friendly staff, and things laid out in well-lit, easy to find locations. Will be shopping there again soon!
                        by
                        • DIY
                        • Recommended
                        Better
                        Store is cleaner, associates are more available and friendlier.
                        by
                        • Pro
                        • Recommended
                        Shopping at Home Depot
                        This store is very clean and the staff is knowledgeable and very helpful
                        by
                        • DIY
                        • Recommended
                        Great products and prices are reasonable
                        The employees are very helpful and friendly. The products are displayed in a way that one can find out how these are installed and look.
                        by
                        • DIY
                        • Recommended
                        Home Rehabilitation with Home Depot
                        This is a very large Home Depot in the Cleveland area. I love all of the Home Depot stores in the area because the people are very helpful and go beyond expectations. One employee told me about my tire being very low. Another taught me how to use a drain snake effectively. Others help with product selection for our rehab business. We can order over the internet and go in to pick up the products. It is great to have everything I need under one roof, anywhere I go in the country!
                        by
                        • Pro
                        • Recommended
                        super store experience... !!!!!
                        Mark TORO WAS GREAT !!!..... He went above and beyond to help my wife tracey and I ....get the best looking kitchen around!!... thank you Mark !!!
                        by
                        • Pro
                        • Recommended
                        I have been going to this store since it opened, i know they had a million dollar weekend , The manager was very happy.
                        I always go to this store it is close to home and feel like I am @ home here.
                        by
                        • DIY
                        • Recommended
                        Great help from Associates
                        Two store associates were very helpful in obtaining the product and helping us at the self registers with our purchase.
                        by
                          • Recommended
                          The best
                          Everything i needed in this i can find it best ever especially renting for my cleaning such as carpet or grass
                          by
                            • Recommended
                            Very nice
                            May visit was great here. Very clean and organized and I didn't have any trouble finding the things I was looking for.. Defiantly will be returning.
                            by
                              • Recommended
                              great experience
                              their where associate walking around lumber dept.,asking if you needed help. store was easy to fine everything I needed. ailses where clear. cashiers freindly and polite .
                              by
                              • DIY
                              In and out in no time got want I came for
                              Store was clean neat and had what I was looking for . I also looked at other things for the future. Checked out in no time
                              by
                              • DIY
                              • Recommended
                              Great store experience
                              Store was clean and products easy to find. Associates were few and difficult to find especially in the aisles.
                              by
                              • DIY
                              • Recommended
                              Showing 1-30 of 493 reviews

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