Reviews for Brownwood #6820

Jessica at the pro check out is top notch and will get you taken care of

Clean and friendly always have what I’m looking for

All the associates are always friendly and always helpful to me. Always a pleasant experience.

They are so friendly at this store that it is always a pleasant experience shopping. Sincerely, Kelly G

Employees not known there areas and what product i needed or what I needed for the item I purchased I also bought sheet rock didn't get help loading it as I am a women with a hurt foot very unhappy the the trip I made..

great store and great employees.

greatest store ever spend more time in there than home lol

Erica is always the most helpful customer care rep. Very helpful!

Was there on 01/02/2021. Inventory was low due to Christmas rush. Danny in power tool section went out of his way to locate a jig saw for me. Assistant Store Manager, Tori, was most attentive and made sure that I left a pleased customer. I was so pleased that I went back and made additional purchases.

I was looking for a new washer set a young lady named Jennifer welcome us and showed us her stuff. Very nice she new her stuff. I will always ask for her if I need anything else,thank you Mrs.Taylor

Great store to shop at. Very friendly and helpfu staff. Good selection of products.

Give the military discount or dont talk about it. 4 years,15-19 years etc. those folks did some time to support the country. Dont be so tight. Get the big lifts and stocking items out of the way so a person can shop.

The store was very busy when I went in, but as soon as I saw the young man who had waited on me my last trip (Easton), I told him what I needed and was in and out in record time! The employees were all friendly and courteous.

Love this store. Employees are always helpful and knowledgeable. There is one lady in millwork that is the most helpful employee I've ever had help me in that store. If you ever need help at the Brownwood Home Depot, just ask for Monica. Shes the best.

Excellent help from each check out station every time i shop Brownwood Home Depot. Thank You.

CLEAN STORE, EVERYTHING WE NEEDED WAS FULLY STOCKED AND WE DID NOT NOTICE ANY ISLES WITH EMPTY SHELVES. ALL THE PROPPER PRECAUTIONS IN PLACE.

I've never received better service than I received at this particular Home Depot. Other home improvement stores are okay, but even the okay stores are not as impressive with their customer service than the help I received on my last visit from Daniel. He went above and beyond with helping me find what I needed, and he was very friendly and courteous.

Found at this store what I needed.

So helpful and friendly. We have found everything we need for our remodel!

Employees are too interested in what each other is doing instead of assisting customers

I wanted to complement Monica in the pro section of Home Depot . She helped us a few months back as we were preparing to put on a new roof. She is knowlegeable, friendly, professional, and kind and VERY helpful. We seem to go to HD almost 1-2 x week, and almost every employee is beyond nice and helpful. The shelves are fairly stocked , despite this darn Corona thing. We seem to find what we need every time . One time our quest couldn't be found at HD, for a chain link gate, but Monica did her best to find it. I am very pleased with everything there. The store is clean, organized, well illuminated,& easy to find our needed items. Glad we have the store here.

Great store, clean, easy to find parking. Great selection of what you want and the store employees are very helpful. I always am made to feel welcomed here.

Great store and great staff! Go see Patsy, she will get you taken care of for sure!

I have been going to this store since it first opened and i have never been disappointed in one of the employees! They have always gone above and beyond to help!

The flooring department in BROWNWOOD, TX. store is a wizard. Showed me several options I had not considered in my price range. He restored my thoughts about retail customer service- he was extremely helpful and professional and I did not feel rushed. Took sincere interest in helping me with my selection and then helped me load it in my SUV! Thank you!

the store was clean and the shelf's were stocked

The store is clean and well stocked and is staffed with experienced people that are willing to go out of their way to help their customers.

No Covid-9 protection by the employees. Sad...

Store representative Mackayla was so helpful over the phone and again when I went in the store. She kept me informed as she processed my order.

The store is clean and generally well stocked. It was easy to find items I was looking for. The store personnel were very helpful. Although we were required to honor the virus guidelines, the shopping experience was pleasureable.