Reviews for Butler #4139

Jay at the Pro Service desk is a great employee who really takes care of you and is very friendly. See him if you are making large renovation purchases so you don't miss out on a great deal and great service!

Shop Home Depot’s all over the Country Butler has the best employees of all the stores we visited

Great service, assistance and advise from Richard. Took a lot of time with me to explain products.

If you need any assistance ask for Brittany, Miles or Peggie.....they will take care of you

The Home Depot employees are knowledgeable and helpful. They are women friendly-answer my questions in a manner I understand.

We just purchased 2 major appliances and the salesperson was very helpful and we were happy for the help . The store was very well stocked with a variety of appliances, so we had a good selection to choose from . We will definitely be back when we are in need of anything else . We did have a good experience there .

The staff was kind, patient, and willing to work we me when I had a coupon that should have worked but didn't.

Employees Robin and Betty were wonderful!

Paint person was extremely helpful! We travel 20 miles to get to this store.

I recently purchased flooring and had a wonderful cashier suggest how to get more of a savings. Very appreciative of her suggestion. Then called a few days later to purchase a rug. The gentleman in flooring went above and beyond to help me purchase a rug over the phone.

Ordered double sink for a 1980 house

I went to Home Depot for a kitchen design. I talked to Keith Newman who designed the kitchen in my last home. He is absolutely great at what he does. He designed he perfect kitchen as well as staying under my budget. I highly recommend them.

Inaccurate online inventory. No one answers the phone to check actual inventory in stock.

Staff was extremely friendly and helpful. They seem to care about the customer. I have only had to bring one discourteous staff member to the attention of managers over the past six or seven years!

I have never had a problem with finding what I need. Staff is overall friendly and helpful.

We had a return and Sam was super friendly and fast

Wonderful employees very friendly and helpful! Great place to shop!

Home Depot is always my first stop.

clean and employees are very pleasant and helpful every one was doing there job and happy to do so

Poor performance from this Home Depot Staff...Drove !8 miles because they had product I needed..which was plywood..Prior to departing for store I specificly asked if it could be cut to my dimensions on their saw...Was assured the cutting would be no problem...When I arrived store associates were indifferent to my requests that were prearranged by phone,refered me to a store mgr. who was on a lunch break..and they didnt know when he would return..Total run around from this store...

Every interaction I had with the garden department employees was efficient and pleasant, even though it was nearly 8PM. By calling ahead for pickup, my order was ready and loaded quickly and I was on my way home in 5 minutes. Great service!

Definitely will shop again at this store. Cat, Nick and Dineen were very helpful.

Look, Home Depot sells about everything you need, from tiny screws and washers to huge major appliances and carpeting, and much of everything in between. It must be a nightmare to keep everything in stock, especially this last year with the trucking industry slowed so much. That said this store does a remarkable job of keeping everything in stock. That said, they only had half of what I needed of one item but right next to it, after a bit of label reading, I found an adequate substitute. Any minor shortcomings with supplies is more than offset by the bounty of very knowledgable, friendly employees. And the store, including the restroom, is always clean.

Great people and layout of store....only down side is all the dogs in the store!!!!

Horrible assistant manager and service desk people. Shopped this store since it opened and always enjoyed the cleanliness and the store being well stocked. Have grown to know many of the employee's over the years and were very helpful and nice. The experience on 1/29/21 was the worst, hope you never have to deal with Margret the assistant manager as you just likes to show you what she thinks is a massive amount of power. She called me a Liar and I said I would never shop there again after many years of spending thousands of dollars and always finding what I needed. She said there's the door get out. Is This is this how a manager is to treat the customer? I know the public is had to deal with but a person in a management position should b e able to control themselves and solve problems much better than this. I am done with Home Depot and Margret's behavior!!

Excellent store that offers more products geared toward contractors. Salesman in tools was very informative and took time to help me find the right tool I needed. Very good experience.

Customer Service was were friendly and helpful

I truly appreciate exceptional customer service. Dennis in paints has mixed hundreds of gallons for us and is ALWAYS so friendly. Devin was very kind at the register.

The store provides excellent service.

Always shop at Home Depot but, this was my first visit to store #4139 in Butler. Very pleased with friendly, experienced sales assistance in appliances who also provided me with information on products I will purchase on my next visit to Home Depot.