#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(614)920-5012

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6035 Gender Road

Canal Winchester, OH 43110

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 456 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (456)
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Showing 1-30 of 456 reviews
Staff are always there to help with locating the products. They offer options for the product if...
Staff are always there to help with locating the products. They offer options for the product if necessary.
by
  • Verified Purchase
  • Recommended
Great service! Great associates! Always friendly!
Great service! Great associates! Always friendly!
by
  • Verified Purchase
  • Recommended
Thanks for providing a great experience for your customers!
Thanks for providing a great experience for your customers!
by
  • Verified Purchase
  • Recommended
It is always a great experience at this store. Friendly, knowledgeable, and helpful associates. P...
It is always a great experience at this store. Friendly, knowledgeable, and helpful associates. Products are easy to find.
by
  • Verified Purchase
  • Recommended
I'm a frequent shopper at this store. Always receive excellent care during my visits. Friendly s...
I'm a frequent shopper at this store. Always receive excellent care during my visits. Friendly staff.
by
  • Verified Purchase
  • Recommended
Everyone was great. Great service. Great selection. Not quite as big as other locations, howeve...
Everyone was great. Great service. Great selection. Not quite as big as other locations, however, good flow and great staff.
by
  • Verified Purchase
  • Recommended
Great customer service! Received assistance from the staff very quickly. Products were readily av...
Great customer service! Received assistance from the staff very quickly. Products were readily available and organized.
by
  • Verified Purchase
  • Recommended
5
I really enjoy shopping at the Canal Winchester Ohio store. Sean S, in appliance is wonderful. He helped me with buying on line shower faucet items. I do have a complaint against shopping on line using gift cards. The process is HORRIBLE. The robot pictures are horrible. The time it takes to order is going to turn customers away. I feel this needs to be changed asap. If not, Home Depot will lose alot of on line business and people will go use their gift cards at Lowe's or Menards. IT, PLEASE make this process user friendly for customers. Thank you
by
    • Recommended
    Very good group of employees. Good rapport with the customers. Very knowledgeable.
    Very good group of employees. Good rapport with the customers. Very knowledgeable.
    by
    • Verified Purchase
    • Recommended
    Everyone is always helpful and friendly. Store is well stocked. I would recommend this store.
    Everyone is always helpful and friendly. Store is well stocked. I would recommend this store.
    by
    • Verified Purchase
    • Recommended
    We had a great experience ordering windows for the custom home we are building. Mike M. in millw...
    We had a great experience ordering windows for the custom home we are building. Mike M. in millwork was amazing to work with, always going above and beyond while providing accurate information and demonstrating a wealth of building knowledge.
    by
    • Verified Purchase
    • Recommended
    The Canal Winchester store is always clean, well stocked and has a friendly staff. Would highly ...
    The Canal Winchester store is always clean, well stocked and has a friendly staff. Would highly recommend.
    by
    • Verified Purchase
    • Recommended
    Superior Customer Service
    I'm a sentimental gal. When I was in the third grade, my mother surprised me by redoing my bedroom while I was away at my dad's for the weekend. I returned to an awfully "girly" room. Pink. Lace. Ruffles. Creepy porcelain dolls. She also got me a new dresser, a beautiful (at least in it's glory days), solid oak, well made dresser. Dollies and ruffles didn't last, but that dresser did. When Mason came along it was passed on to him. It survived nearly 15 years with him. Not long ago, two of the wooden pieces in the middle that the drawers slide on broke. Four of the six drawers weren't usable. Bummer. When we moved in to apartment, I bought all new dressers from Big Lots. That turned out to be a BIG mistake. All of the boys' dressers were broken in a little over a year. I couldn't bear to pitch this old beauty. So, shout out to Don at Home Depot. He didn't mind cutting me 5 bitsy pieces of wood so I could glue together a replica of the pieces I needed to replace . He told me that anything I'd had since the third grade was his pleasure to help me keep. ❤️ Thanks, Don!
    by
      • Recommended
      Great store...always stocked and friendly employees willing to help!
      Great store...always stocked and friendly employees willing to help!
      by
      • Verified Purchase
      • Recommended
      Great place!
      Very clean and stocked store. I always find what I need and more! Very friendly workers throughout the store who always make sure I'm finding things I need and getting assistance as needed. I highly recommend this store!
      by
        • Recommended
        Very nice store. Clean and well informed staff.
        Very nice store. Clean and well informed staff.
        by
        • Verified Purchase
        • Recommended
        Helpful, Clean with Awesome Customer Service.
        Helpful, Clean with Awesome Customer Service.
        by
        • Verified Purchase
        • Recommended
        The personnel was very helpful, knowledgeable, and professional.
        The personnel was very helpful, knowledgeable, and professional.
        by
        • Verified Purchase
        • Recommended
        It was easy to get the shopping done and people were very helpful
        It was easy to get the shopping done and people were very helpful
        by
        • Verified Purchase
        • Recommended
        The items I needed were easy to find, employees were very friendly and hopefully, I had a great e...
        The items I needed were easy to find, employees were very friendly and hopefully, I had a great experience here!
        by
        • Verified Purchase
        • Recommended
        This store was non-functional when it first opened a few years back. Some seasonal items were not...
        This store was non-functional when it first opened a few years back. Some seasonal items were not stocked. In the last few years that has been corrected. Stock is maintained pretty well. Employees are always helpful and actually have saved me money with their suggestions.
        by
        • Verified Purchase
        • Recommended
        Just a little shocked during checkout that three employees were busy discussing the collection of...
        Just a little shocked during checkout that three employees were busy discussing the collection of Pokemon at Slate Run park instead of assisting the customers in the self checkout. Two thumbs up for "OUTSTANDING" customer service.
        by
        • Verified Purchase
        Excellent customer service
        Thanks so much to Don, Dave A., Tina, and Hope for all your help today! You guys rock and I hope you are recognized for your excellent level of customer service. It's employees like you that will make me come back again and again and tell everyone how great this store is! Jessica on the other hand needs some training and coaching. Thanks for making today a memorable shopping experience!
        by
          • Recommended
          This is hands down the best home depot I have ever shopped at. Friendly and helpful folks that t...
          This is hands down the best home depot I have ever shopped at. Friendly and helpful folks that take the time to help you and to educate you. Guys in the lumber dept always willing to cut wood for you and to help you figure out what you need.....guys in mill work going out of their way to make sure you get the right replacement screen ordered for your anderson windows... just friendly and kind.
          by
          • Verified Purchase
          • Recommended
          Great selection of tools - I'd been to Sears and Lowes prior to Home Depot, wish I'd come to HOME...
          Great selection of tools - I'd been to Sears and Lowes prior to Home Depot, wish I'd come to HOME DEPOT first. Helpful staff.
          by
          • Verified Purchase
          • Recommended
          The staff and home improvement experts are friendly and very knowledgeable. The store is always v...
          The staff and home improvement experts are friendly and very knowledgeable. The store is always very clean and well stocked. Prices are comparable or lower.
          by
          • Verified Purchase
          • Recommended
          Excellent Customer Service
          Any time I go to this Home Depot, there are always plenty of employees to help me find what I need. They are knowledgable in terms of where things are, but also helpful in knowing what I need for any particular project!
          by
          • DIY
          • Verified Purchase
          • Recommended
          great store to shop in
          this is an excellent store to shop in. lots of choices and very helpful people
          by
          • Pro
          • Verified Purchase
          • Recommended
          love this Home Depot
          I like coming here always easy to find what I need. Staff is very friendly and helpful. Always willing to stop what they are doing to help you look for something. Very clean,neat and orderly
          by
          • DIY
          • Verified Purchase
          • Recommended
          Service/Great Deals
          We were looking for a washer and dryer for our condo. The condo is located out of state but by computer it was easy to make arrangements for the items to be delivered. We were able to get great deals due to the Labor Day sales.
          by
            • Recommended
            Showing 1-30 of 456 reviews

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