Grove City #6954

I was able to go to store 3889 and buy an item for full price at self check out on receipt H882005816230 and then return it at store 6954 using a restocking method I found from a group called Frugal season on Twitter. Look up Rios on Twitter! I got my money back, and then rebought at the clearance price of $41 instead of $549 on receipt WCY140507133561. Proof it works attached!

Love this red mulch. Keeps it's color for a whole year. Very cost effective !

The Vigoro mulch is a rich red and keeps its color. It smells fresh too. Be nice if the garden department gate was open early and loaders were available.

I Always receive Outstanding Service from Everybody at this Home Depot! Keep up the Outstanding Work!

Today I bought multiple different electrical stuff I needed to work on my electrical in my home. Cannot find the connector that I needed to make my electric plans work. Even though I could not get the connect I need. Yes, associate working electrical department took the time to talk to me and Listen to where I was going to do. He informed me of a better and safer and cheaper ways to do it.

Found a two seat bench marked down to $29.99 from $99.00. Went in looking for one thing and came out with two benches.

Customer service is needed, no one should have to look for help while shopping at your store. Employees should be looking to help any and everyone in that store, without the people this store closes for good. Hire professionals to oversee every area, and the remainder of associates should be helping others, and if needed the associate helping can ask that particular professional if they don’t have the answers for that customer!! God bless you all🙏🏼!!!

The staff is always friendly and the store is always clean.

The only reason I get most of my materials from you is because you have a good selection of the products I use and am looking for. But you have made it to difficult for me to make returns on the things that I don’t want to keep on hand after the job I did is complete. Your return policy has changed and not for the good. I run a tight budget and I need to be able to return the products that I have either over bought or don’t have an immediate use for. It’s become necessary in this economic environment to keep my costs down because I am working on a limited budget. If you can’t return a new intact product in the packaging and then purchase something that you need now then I am going to have to reconsider the purchases I make from this store. I was under the impression that Pro accounts had at least one year to return their product purchases. I don’t always have the receipt because often times I put it in my pocket and after a day of sweating it becomes a little ball of wet paper that is illegible. You should be catering to your pro customers like they were golden. I’m not sure what caused this reevaluation of your return policy but it seems like it only hurts your most loyal and valuable customers. The commercial pros. I really need a foolproof method for me to exchange or refund my product purchases quickly and without any hassle. The policy should be just like you have on your Husky Tools. No hassles. Just a quick solution. I’m not asking for money back and if you give me a store credit you are guaranteed that I’ll spend money in the future and the same day in most cases and I will probably even spend more money than just the amount of my return credit. I’m not sure if it’s just an industry thing or possibly something that only happens in retail goods but I have half of my garage filled with stuff off previous jobs that I don’t want or need but if I could bring it back and get the value in credit to use for the next job I would appreciate that. I’m just a small business and I don’t have a ton of money to hold onto extra stuff that would benefit someone who is using the same thing I am returning.

She got our money back for our compromised $100 gift card before it was used