#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(775)267-6404

Rental Center

(775)267-6410

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

921 Jacks Valley Rd

Carson City, NV 89705

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 442 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (442)
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Showing 1-30 of 442 reviews
Great experience in the paint department
Store associate in the paint department was very helpful and friendly. Paint department associate helped us to choose the right paint and painting supplies and tools with a friendly demeanor and helpful attitude. Hope he is working next time we are shopping for paint.
by
  • DIY
  • Recommended
Great Store
Just purchased our first home a few months ago, and so far this store has not let us down! I was even able to find a few items stocked as overflow from a different store, that the website had indicated were not available in my area!
by
  • DIY
  • Recommended
Helpful
I was greeted at the door and taken to the dept and person who could help me find the specific item that I came for.
by
  • Pro
  • Recommended
Great Store !
I have shopped this store for the past 10 years. The staff is very friendly and helpful. Great people !
by
  • DIY
  • Recommended
Awesome Customer Service
I had to get a refund for a washer dryer I had bought and it went on sale the next day. It was only 10 dollars, but customer service employee "Diana" helped me get the $ back on my card and it was done before I knew what had happened. She was very knowledgeable, friendly and fast. Thanks Diana for a job well done. This is why I shop at this Home Depot and not the Blue store down the road!! Phil
by
  • Recommended
Critical Lubricant grease gun for chainsaws that should be in stock at ALL Home Depots selling chain saws!
Searched for the bar guide sprocket nose bearing grease gun, but couldn't find it at store 3185 where Donna, the associate at the customer service counter, called the Jack's Valley Store to see if they had it in stock. So after buying 1/2 of what I was looking for at her store (3185) , I went to this store. Nicole assisted me in locating the product. This item is not well known by the staff because I didn't know about it until I bought an extension trimming saw and the instructions talked about it. It is a disposable grease gun and I don't know how long they will last, so I bought two of them. Current price is only $4..97 -- good insurance to keep your sprocket turning smoothly in the bar guide and not freezing up. Bar oil is not enough! I hope to see my nearest store (3185) start carrying at least 6 of these at all times, maybe educating folks new to chain saws, about the need for bar oil and sprocket lube. Good Luck!
by
  • DIY
  • Recommended
Great all items were in stock and easy to find
Products were easy to find clean and organized well priced
by
  • DIY
  • Recommended
Great Customer Service In Appliances Department
It's such a fun experience going to Home Depot. So many great products and ideas on how to improve the quality of your home!
by
  • Pro
  • Recommended
Wonderful customer dervice with kitchen appliances!
I had a good experience with a knowledgeable sales associate who helped me purchase a new oven and matching microwave oven.
by
  • Pro
  • Recommended
Always a pleasure!
Thanks Gene and to all associates in the paint dept. and management for helping me get the right paint match and making the Labor Day weekend promotion available.
by
    • Recommended
    Excellent Service, Mobile app and Sale Prices
    We just bought all new appliances for our kitchen. Originally we had planned to split our purchase between Home Depot and another big box store. The combination of competitive pricing, an excellent mobile app and superior customer service from the associate (Rebecca), we ended up buying everything from Home Depot.
    by
    • DIY
    • Recommended
    Very helpful staff
    the associates at this store seem to be very knowledgeable, and if they don't know the answer they find it out.
    by
    • Pro
    • Recommended
    Shopping for cleaning supplies!
    The associate that helped me in the cleaning supplies aisle was very knowledgeable and listened very well when I went into detail about what I was looking for. He was very patient and professional!
    by
      • Recommended
      America's Best!!!
      Greetings All. As a busy projects guy, I must encourage you to shop for all your project needs at this Home Depot location. You will not be disappointed with this store and its high quality customer service. As a popular store, you "will" experience a line on occassion - but not to worry. You are in and out and on your way to completing your projects. Bring your lists and shop. Enjoy - & God Bless. //NKJ//
      by
      • DIY
      • Recommended
      IN AND OUT QUICKLY
      I NEEDED SOME SCREWS AND PHILLIPS DRILL BIT. THE HARDWARE ASSOCIATE KNEW WHERE THESE ITEMS WERE AND I WAS IN AND OUT OF HOME DEPOT!
      by
        • Recommended
        Great store
        This Home Depot had the rechargeable Energizer flashlights we were looking for a price less than Amazon which really pleased us. The employee at self service check out was very personable and a joy to talk to.
        by
        • DIY
        • Recommended
        Great staff!
        Really helpful staff in garden center- they always offer to load heavy stuff on cart or into my car...thanks!
        by
        • DIY
        • Recommended
        It was a great experience!
        Had a wonderful time at Home Depot. Found what I was looking for through the help of the associates or found myself. Lots of items to choose from. Maybe a little too much stuff but hey let's keep the people happy. Will definitely return now that I'm Harry homeowner again. It's fun to keep the American dream alive. "I'll be back!"
        by
        • DIY
        • Recommended
        Happy and helpful employees make happy customers
        Young lady in the paint department was very helpful. The gentleman in doors and windows was also very helpful. Both seemed to enjoy their job and were very knowledgeable of their sections.
        by
        • DIY
        • Recommended
        A fun shopping trip!
        Friendly, helpful associates. Good prices. A fun shopping trip for two old geezers!
        by
          • Recommended
          Carson City Nevada & Bakersfield California Stores
          It was GREAT!!!!!!!! Very nice store, which I expect from all of your store!!
          by
          • DIY
          • Recommended
          Great Store
          Great people and service. Not to happy with the self checkout, this slows down the lines.
          by
          • DIY
          • Recommended
          always have what i need
          this store always has thr peoducts i need and easy to find.
          by
          • Pro
          • Recommended
          Average Home Depot experience.
          the usual at Home Depot. Associates tend to avoid you. When you need help with loading, you have to run someone down or it takes forever for someone to show up!
          by
          • Pro
          • Recommended
          They are lovely people
          They are wonderful. I like them a lot, fully staffed, very helpful and friendly, look forward to the visit every time.
          by
          • DIY
          • Recommended
          Very pleasurable, we needed assistance and Hal was the greatest guy. He was very helpful and friendly and made our trip fun.
          The Greeter at the door told us where to find what we needed and Hal who worked in the department was a Great help and assistance to us. We very mcuh enjoy shopping at THIS STORE.
          by
          • DIY
          • Recommended
          Shelly and Nicole are the best
          I purchased some large appliances, all custom and special order, from Home Depot in Carson. Nicole and Shelly made it so easy to purchase on the phone and never have to come down the hill to the physical store. They made delivery and install a snap. They were helpful and wonderful thought-out the whole process, which was a bit of an ordeal (for them). I wouldn't use any other store.
          by
            • Recommended
            Great store overall
            This Home Depot is by far the best store Ive delt with and I have done my fair share of HD shopping. All the associates are happy to help you with anything you need or just give you a friendly "Hello, how is your day?" Even when the item I'm looking for isn't in stock they will find it else where. Online, another store etc. Everyone is always knowledgeable in there respected departments and full of ideas and helpful tips. This store is always clean and free of clutter.
            by
            • DIY
            • Recommended
            Super Helpful
            I have been renovating a newly purchased home and have needed a lot of help when visiting the stores. Everyone I have worked with from flooring to countertops has been extremely helpful! We will be using this Home Depot for all our future home purchases!
            by
              • Recommended
              Great purchasing experience!!
              Purchased washer and dryer over the telephone. Sales associate was fantastic!!
              by
              • DIY
              • Recommended
              Showing 1-30 of 442 reviews

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