Reviews for Chandler/Germann Rd #8582

This is our favorite Home Depot, people are friendly and helpful. If we cannot find what we need someone has always helped us find it or find another Home Depot location that has it.

JOSEPH M. made my shopping experience TOP NOTCH . . and he is DEFINITELY one of the reasons this store is better than ALL other home improvements stores . . JOSEPH M.'s CUSTOMER SERVICE WAS TOP NOTCH SUPER DUPER AMAZINGLY OUTSTANDINGLY WONDERFUL!!! He is kind, pleasant, caring, engaging and a TRUE role model for both employees and customers on how to treat one another with respect and kindness! I so wish you could CLONE HIM and put AT LEAST one Joseph M. in each of your HD stores!!!

Not only did the store have terrible inventory issues Half of the associates were not wearing a mask even though it’s mandated in our county and we’re in the middle of a pandemic. When I said something, they laughed at me. The store does safety, the store does not care about its customers or protecting customers health. Don’t shop here.

Customer service is excellent here. From making a return, buying on-line and picking it up at the store, needing assistance while shopping, and even using the self service check out. Every employee I spoke with was extremely attentive, knowledgeable, and helpful.

The employees @ this store go so far above & beyond 2 help their customers! Don't get me wrong - other stores have nice employees too but this store has EXTRAORDINARILY HELPFUL employees. Particularly Gus in Gardening & Allison, the cashier! I had no clue what type of weed killer I could use to kill weeds in my flower garden w/o killing all my flowers! Gus, GOD BLESS HIM, helped me read thru MANY labels & FIND the EXACT Product I needed!! Then, as I was checking out, Allison noticed my bag of tree fertilizer had a hole in it & taped it up so nicely for me! Had she not caught that hole I would have likely lost almost all of the fertilizer on my way out to the car and whatever amount was left would have made a HUGE mess in my car!!! NEEDLESS TO SAY, I AM SOOO GRATEFUL TO BOTH GUS AND ALLISON!! TY both for being so CARING AND AMAZING!!!!

The salesperson's name the helped me was Zarrah, she was very kind and was able to answer my questions

Employees ripping off customers! Even the on duty manager!

Poor service. Sold the product we had already purchased after telling us to wait to have inventory pulled down.

The store was clean and the products were easy to find, employees were friendly.

The store manager Clinton was very helpful and friendly.

There is one gallon of paint I noticed a color difference to my house and wish to exchange. The staff at paint desk is very helpful to address all my concerns. A girl at cashier department is really nice to customers. This store keep me visiting for all my house maintenance needs.

Everyone from parking to loading ,all the staff was helpful and pleasant to be around

Lots of salespeople in every department we visited. Employees engaged us by asking if we needed help and checkout was fast and very courteous!

Simply THE BEST employees I have ever encountered! Knowledgeable, helpful, cheerful, and ready to roll up their sleeves and dive into a project right along with their customers. Every time I go in there, I’m treated like some sort of VIP! Just love the service! Great Staff!

I love the store Manager Fyrel . She is a most customer service oriented person i had ever meet . She is patient and and very knowledge about her store . Thank you for her assistant of my visit today.

The associates are friendly and knowledgeable. The greeters are extraordinarily helpful and friendly.

Helpful staff and clean store

This place better than Lowe’s and ace hardware, very helpful and knowledgeable employees

I always shop at Home Depot

Five star customer service.

Ask for Dave the Plumber he knows everything about everything or he will find someone that knows more than him which is rare

Good Selection and value and great service.

The return from my Mesa store was quick and easy. I like Home Depot!

The outside break/Smoking area for HD employees is always filthy and their Homer bucket is always full of trash. There was an dirty, very gross, diaper sitting on the ground next to the bucket. Come on guys, clean it up!

Well worth the extra miles needed to bypass other home improvement stores in the area. Always friendly and helpful associates.

The garden center is clean and easy to find items. There are ample employees who are both able and willing to assist shoppers and they have a great attitude. Justin M. went above and beyond with his intuition, knowledge, and explanations. Later, he offered to assist load my vehicle with the heavy items I had just purchased. It was one of my best shopping experiences lately.

The store always provides great customer service! Thanks Lyle for your awesome customer service!

perfect store

Upon completing my survey, I had to check that I would probably not be returning to this Home Depot. I happen to come to this particular store because the one closest to me didn't have in stock what I needed. When I arrived and walked into the store; I was greeted by very friendly staff. The store was very clean and uncluttered and well stocked, with plenty of employees around in case I needed help or point in-fact anyone else needed assistance. Would I recommend this this "Home Depot" to those within driving distance and to those who might have to drive an extra mile or two? YES.

Homero in the Paint Department was amazing! Such a great guy to talk to and he taught my kids all about how they make the paint, how to find a good color for your area, what the codes mean and more. He went well beyond what he needed to do to make this an awesome Home Depot experience!!!