#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(423)553-6562

Rental Center

(423)553-6568

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

7421 Commons Blvd

Chattanooga, TN 37421

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.6 out of 474 reviews
91%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (474)
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Showing 1-30 of 474 reviews
Much thanks for help across the store
I needed products in almost every department (garden, lumber, plumbing, paint, HVAC, and general house supply) , there was someone readily available to answer questions and help me find products that I could only explain but didn't know what they were called.
by
  • DIY
  • Verified Purchase
  • Recommended
Thank you
I stopped shopping at Lowe’s several years ago due to extremely rude employees. Ever since, The Home Depot has become my number one home improvement store. In addition, I can honestly say that I feel very confident shopping in your store and receiving low prices on high-quality merchandise without having to price-check online with competitors. Overall, thank you for employing a friendly workforce because these one-on-one interactions can make or break customer and store relationships.
by
  • DIY
  • Verified Purchase
  • Recommended
Great Store/ Very Dog friendly!
This store is always very clean and well stocked. Employees are super friendly and always willing to help. I brought my dog in with me last time and they treated him great (he got lots of attention and a treat)!
by
  • Verified Purchase
  • Recommended
Amazing store experience
Frankie and Kelley provided amazing customer service to us, during our appliance purchase! They both saw the selection and transaction process through to the end, of a multiple appliance purchase. Both associates were courteous and friendly through the entire process.
by
  • DIY
  • Verified Purchase
  • Recommended
greatexperience
Connie in kitchen design is great. She is knowledgeable about kitchen design and helped us plan a highly functional kitchen. She also helped us purchase our appliances and we saved a lot of money
by
  • Pro
  • Verified Purchase
  • Recommended
Always a great experience! Friendly service and great value for the dollars!
The store is always neat and clean and the employees give great service!
by
  • Verified Purchase
  • Recommended
Great store experience
Cashier went above and beyond to help me find what I needed.
by
  • Verified Purchase
  • Recommended
to much clutter
To much clutter in store sometimes you can't even get to your prouct
by
  • DIY
  • Verified Purchase
  • Recommended
Great service from Will, "L," and Marvin
Great service from Will in plumbing, my cashier, "L," and the manager, Marvin. Thanks!
by
  • Verified Purchase
  • Recommended
Super Employees,Super Store
I was looking for items in the wrong area and sent to correct area without making me feel like an idiot.
by
  • Verified Purchase
  • Recommended
Good experince
Store was very clean and sales people very helpful
by
  • Pro
  • Verified Purchase
  • Recommended
I give customer service 5 stars at this store.
Very glad I stopped by. I went in looking for just one thing but got an education while I was there. Very friendly and helpful staff. Thank you.
by
  • DIY
  • Verified Purchase
  • Recommended
Freindly
I really like the greeter when I enter the store. He always has a smile on his face and is very knowledgeable about the store so he can direct me if I ask him to. Everyone had smiles and friendly voices. They were engaged in their interactions with me and I very much appreciated that.
by
  • DIY
  • Verified Purchase
  • Recommended
Great Visit
The Cashier and the guys in the yard were great and very helpful.
by
  • Verified Purchase
  • Recommended
terrible customer service in the tool rental department
equipment was non functional and did not receive a credit
by
  • Verified Purchase
1 found this review helpful
Need it, Found it, Got it.....Let's do this !! (NFGD)
I am always amazed by the availability and ease of finding exactly what I need for home improvements, hobies, and projects at HD. Also, the peoplet at my HD are the best, as they seem to have the intuition of when you need help with anything and are right there when you need them. The product selection is excellent as well, even when I find a deal on eBay or Amazon.....I get to my HD and there it is....same stuff and most of the time a better price. The HD experience is actually like a field trip for grown ups, I love trips to HD.
by
  • DIY
  • Recommended
Very Good Store Experience
I had a good time at the store and I found right away the electronics need I was looking for. When I asked one associate where a particular item might be he stated that he was not sure. I gave him a good description of the item in question and he sent me in a very wrong direction. I asked another associate and he brought me directly to where the product was.
by
  • DIY
  • Recommended
Couldve used more help
Cashiers were friendly. Associate that helped me was friendly but couldn't help me find what I needed. Instead of finding someone else suggested I go to another store to purchase.
by
  • DIY
  • Recommended
Pro Desk was very helpful!
I was more than a little disappointed with the service I received today by a sales associate while looking for a specific product. However, the Pro Desk could not have helped me more. Tim assisted with a smile and acted glad to do it. I will go back to the Home Depot in Chattanooga, TN and hopefully next time will be a better and more pleasant experience.
by
  • Pro
  • Recommended
Will to the rescue!
I needed help with supplies to build pvc marshmallow shooters for my son's birthday party. Will helped me find the materials I needed, then patiently hand cut the pvc pipe so all I had to do was assemble them. Thank you Will for making my day -- and my son's birthday! If you need help, ask Will!
by
  • DIY
  • Recommended
Friendly staff
Great staff. Very friendly and helpful! It was a pleasure.
by
  • DIY
  • Recommended
My Great Experience with Home Depot
The store was set up in a way I could find items! I bought the furnace filters for our home! I go there often for our filters and other household items such as cleaners, garden supplies and flowers. The Associates are very friendly. The store isles are clutter free! I would recommend this store to my friends or anyone interested in this type of store!
by
    • Recommended
    Great associates very professional courteous and knowledgeable
    This home Depot Associates are great. Their very knowe'd able
    by
      • Recommended
      Awesome shopping experience!
      The associates were extremely friendly and had me in and out of the store in no time! I highly recommend this store!
      by
        • Recommended
        Great help with plumbing questions
        Special thanks to Tom in the plumbing aisle. I was able to replace the tank value and flapper in under 30-minutes!
        by
          • Recommended
          A Good Day To Build
          My DIY project had me in a pickle, but the store associate help me to figure my way to the finish line and now my DIY handy work looks as if someone did it. Thanks to the great insight of the store associate.
          by
          • DIY
          • Recommended
          AWESOME
          EVERYONE HERE IS SO NICE AND KNOWLEDGEABLE ABOUT THE PRODUCTS LLLLLLLLOVE THIS STORE
          by
            • Recommended
            very nice people to deal with
            sales associates knew where things were , isle had large items blocking the way a few times
            by
            • DIY
            • Recommended
            Great Job!!
            I was happy to get in and out with my purchase. The associates were very helpful in directing me to the products I wanted and Trina the cashier was helpful during my checkout . Thanks to all who helped me on my purchase today!
            by
            • Recommended
            Did not have all the Milwaukee m18 tools I was looking for but over all it was still a good experience
            Over all good experience. ...............................................................................................
            by
            • Pro
            • Recommended
            Showing 1-30 of 474 reviews

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