#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(423)553-6562

Rental Center

(423)553-6568

Store Hours

Mon-Wed:
6:00am - 10:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

7421 Commons Blvd

Chattanooga, TN 37421

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Customer Store Reviews

  • 4.6 out of 476 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (476)
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Showing 1-30 of 476 reviews
Great Job!!
I was happy to get in and out with my purchase. The associates were very helpful in directing me to the products I wanted and Trina the cashier was helpful during my checkout . Thanks to all who helped me on my purchase today!
by
  • Recommended
Did not have all the Milwaukee m18 tools I was looking for but over all it was still a good experience
Over all good experience. ...............................................................................................
by
  • Pro
  • Recommended
Sales associate
I went to home depot to buy building materials for a roof project, and I wasn't quite sure what materials I needed , The sales associate was very knowledgeable and helpful. I was able to get everything I needed without having to make several trips to and from the store...lol....thanks guys
by
  • DIY
  • Recommended
Faucets and Splitters
I was trying to find a faucet splitter for the cold water in my laundry room, and after being unable to find it was walking down an aisle when an associate asked if he could help. He spent the next 5 minutes helping me find the piece I was looking for, and he worked in the paint section but was still very knowledgeable of the whole store.
by
    • Recommended
    Had issue with returned item
    Associate helped resolve an issue with an item I had bought on a 6 month time to pay for the items i bought needing to exchange an item and get a different one. She figured out it could be put on a store credit which worked. And I really appreciated it. Thank you so much
    by
    • DIY
    Excellent Store!
    Very clean store with readily available associates. cashiers may be the best in the area.
    by
      • Recommended
      Good shopping experience
      The service desk clerk was exceptional in helping, answering questions and completing our transaction
      by
        • Recommended
        Wonderful Experience!!!
        The associate, Brian was wonderful!!! What was suppose to be a temporary fix became an easy and long term fix.
        by
          • Recommended
          I can Find everything !!
          Good experience, friendly staff, ready to assist !
          by
          • Recommended
          Very good experience
          Associates very helpful and store was well organized.
          by
          • DIY
          • Recommended
          Great experience
          The store was well organised and clean. I was looking for a specific product and at the entrance the store associate asked me what i was looking for and directed me directly to the aisle there by saving my time.
          by
            Great people at store
            need to keep coffee at door full a cup would have been great
            by
              • Recommended
              Helpful associates
              The gentleman helped me find essentially exactly what I was looking for, and was knowledgeable of the location, even though everything in the area recently been swapped around by location.
              by
              • DIY
              • Recommended
              Terrible Customer Service
              Same customer service experience I have at most Home Depot stores, terrible. The only reason two stars was given is because the pricing and product quality on my items is good.
              by
              • DIY
              the people that assist me are very friendly.
              i enjoy shopping at home depot. everyone is friendly and professional in their work.
              by
              • Pro
              • Recommended
              East Brainerd Home Depot.
              This store seems to always have what I need! Employees don't seem too harried to answer questions. Employees seem to have the knowledge required. Good bunch of people.
              by
                • Recommended
                Appliance Shopping Made Easy!
                I was shopping for a couple of appliances. I was greeted quickly by an associate, Bob, who was very helpful and so nice to talk with. He got me all the information I needed, and didi it with a smile. I bought a refrigerator and a stove today. I was in and out in 30 minutes. It helps to search online of what you are looking for first - it made my purchases so much easier! Great job, Chattanooga!!!!
                by
                • Pro
                • Recommended
                Typically excellent service
                I needed three (3) of the same bulb. The store only had two PLC40Watt Slim Bulbs so I bought two different bulbs, stepping up to one (1) one PLC 60W Slim LED BULB for a three-bulb chandelier.
                by
                  • Recommended
                  DIY Haven!
                  I appreciate the expertise of the associates at Home Depot and the ease of finding items in the store as well as ordering items online. Home Depot has made the process of remodeling an older home manageable for us as newby DIYers.
                  by
                    • Recommended
                    In and Out fast
                    Sales associate was very helpful in locating what I was looking for. Cahier was friendly and courteous.
                    by
                    • DIY
                    • Recommended
                    Great people
                    Ray in lighting was very helpful assisting me sort out and finding the correct light bulbs I needed. Give him a gold star.
                    by
                      • Recommended
                      Great visit at The Home Depot
                      I really had a great experience while shopping at The Home Depot
                      by
                        • Recommended
                        Great, easy and quick.
                        My usual store is in Cleveland, but when I am in the area I stop here. This store also carries a few items the Cleveland store does not, so I can get them when I need them and not have to wait for shipping.
                        by
                        • DIY
                        • Recommended
                        visit
                        selections could be better only had 2 casters the size i needed alike but I needed 4 the same kind for this project.
                        by
                        • DIY
                        • Recommended
                        Plywood confusion
                        Always love going to home Depot, sometimes just to look around and stare at the tools. My recent visit to the Hamilton Place store, I was impressed by the associates availability to help, I was approached by at least 3 in a 10 minute span while I was in the plywood section, asking if I needed a hand or just some help finding something. I will say the lumber, or at least the plywood, was mixed up pretty bad in spots, but I don't hold the associates responsible, it happens. They should do a little better job at going behind customers or just taking a quick look over and reorganizing items especially in the lumber area. I have gotten the wrong plywood before as I took it for granted the right size was in the right spot, shame on me for not measuring as I always have my tape measure with me. Overall, good experience, its my second mancave!
                        by
                        • DIY
                        • Recommended
                        Awesome staff
                        From the customer service DESK to the people is that material this store is amazing
                        by
                        • DIY
                        • Recommended
                        Very good store experience. Always able to find what I need and if I can't there is always an associate close by to assist.
                        Very good store experience. Always able to find what I need and if I can't there is always an associate close by to assist.
                        by
                        • Pro
                        • Recommended
                        Had a good time.
                        We had fun picking out things for our new cabin, and received helpful recommendations from the employees.
                        by
                          • Recommended
                          Good Store
                          Pretty easy to find someone to help and they are usually helpful and know what they are talking about. I usually leave with what I needed in a reasonable amount of time. That almost never happens at Lowes, always frustrated there!
                          by
                          • Pro
                          • Recommended
                          it's a Great Store
                          The employees here are very helpful and the items in the store are very easy to find .Also we like the special s in the front of the store .
                          by
                          • Pro
                          • Recommended
                          Showing 1-30 of 476 reviews

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